2018 Chrysler Pacifica driver assistance & safety tech problems

Related recalls

• Recall 19V886000Dec 12, 201920,441 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

What owners say

1. Filed Aug 30, 2026FLDriver Assistance & Safety TechSteering

   Steering wheel gets stuck on curbes at higher speeds (1 o clock angle). Needs to be pulled back into place to avoid accident. This problem began at around 80k miles on the car. Also gets stuck at 11 o clock as well. My family does not feel safe driving this vehicle because of this issue.

   NHTSA complaint #11760714 · source
2. Filed Aug 9, 2026PADriver Assistance & Safety TechElectrical System

   • July 19 (PM): While driving, the vehicle displayed: ◦ Service Hybrid Electric System (red wrench) ◦ Check Engine Light • July 20 (AM): All warning lights had cleared. • July 20 (PM): While driving, the following warnings appeared simultaneously: ◦ Service Hybrid Electric System (red wrench) ◦ Check Engine Light ◦ Service Electronic Stability Control ◦ Parking Brake Temporarily Unavailable ◦ FCW Unavailable – Service Required ◦ LaneSense Unavailable – Service Required I…

   NHTSA complaint #11755706 · source
3. Filed May 27, 2026OKDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   Odometer 66466. Hybrid battery charge level 100%. When starting the vehicle the issue started with the transmission shifter knob stuck in gear Park. After turning off and on a few times, the transmission shifter knob would shift into Reverse. I then drove it to a dealer service for repair. During the drive several dash warning messages appeared. Also, the blind spot warning system did not function and the backup camera did not function. Dash warning messages while driving to…

   NHTSA complaint #11740295 · source
4. Filed May 11, 2026CADriver Assistance & Safety TechElectrical SystemFuel, Hybrid & EV Propulsion

   Chrysler performed the 73B recall and n my van in August of 2025. Ever since performing this recall the van has a continuous stream of check engine lights and error codes. The van has been at the dealership at least 6 times for well over 100 days. The check engine lights and error codes always return. The hybrid battery recently had a failure code, and was replaced. I didn't even make it home before I got a check engine light and error codes. The dealership cleared the check…

   NHTSA complaint #11736983 · source
5. Filed Nov 12, 2025UTCrash1 injuredTowedDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   Vehicle was put into reverse and did not stop, it hit a pole. Then the driver tried to put in drive to get it off of the pole and it accelerated quickly and the driver could not stop the vehicle. There was little time to react as it hit the side of a building and airbags deployed. Driver stated that the car accelerated on it's own once it was put into gear.

   NHTSA complaint #11698911 · source
6. Filed Oct 25, 2025MIBrakesDriver Assistance & Safety TechElectrical System

   At a stoplight the FCW ( forward, collision), warning dash light went on and engaged the brakes, thankfully, no movement was taking place.I had to put the car in park and then drive to be able to resume.This indicates that it could have occurred at high speeds, potentially causing a collision

   NHTSA complaint #11695562 · source
7. Filed Aug 24, 2025GADriver Assistance & Safety TechElectrical System

   Electrical adaptive, cruise control, forward collision warning, and shifter all malfunctioned. It is available for inspection. There was failure to accelerate at an intersection which almost caused vehicle to be rear ended. The error codes have been pulled and shown by O’Reillys auto parts. The vehicle is pending inspection by an independent mechanic. The adaptive cruise control the Ford collision, warning and service shifter warning lamps all appeared shortly before this…

   NHTSA complaint #11682670 · source
8. Filed Jul 8, 2025FLDriver Assistance & Safety Tech

   Van was working fine one day and the next, before I even started it, when I pressed the brake pedal to start the van, there was a buzzing noise from the braking system and pedal went almost to the floor. Once I started the vehicle, the noise stopped and the pedal travel returned to normal. However at the same time, the warning light / message for several of the systems came up (ABS, traction control, collision detection, parking sensors, etc) along with several messages…

   NHTSA complaint #11672062 · source
9. Filed Jun 18, 2025INDriver Assistance & Safety TechEngineSteering

   Recurrent intermittent power steering failure and intermittent engine stall. Steering wheel gets stuck when turning right while driving at speed on highway. Steering wheel gets very heavy and requires some force to get it back to center. If I let go of the steering wheel, it would stay in the same position until I move it back. When driving at slower speeds, usually when navigating around turns or roundabouts, the engine will stall and then drastically jolt into gear. Two…

   NHTSA complaint #11667648 · source
10. Filed May 6, 2025CADriver Assistance & Safety TechElectrical SystemOther / Unknown

    Hello: My 2018 Pacifica hybrid was just recalled, and serviced, yet the hybrid battery only last a few miles before needing to be recharged. Also, when in reverse the back up camera doesn’t always come on and doesn’t beep when approaching an obstacle. It will also stay on while driving forward.

    NHTSA complaint #11659306 · source
11. Filed Apr 28, 202580,000 miPADriver Assistance & Safety TechOther / Unknown

    The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image remained displayed on the radio display screen. The cause of the failure was not yet been determined. The local dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V886000 (BACK OVER PREVENTION, EQUIPMENT). The contact stated that the vehicle had experienced the failure listed in…

    NHTSA complaint #11657227 · source
12. Filed Apr 21, 2025135,000 miTXDriver Assistance & Safety TechElectrical System

    The contact owns a 2018 Chrysler Pacifica. The contact stated while reversing, the back-over prevention camera screen failed to function as intended. The back-over prevention screen displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with computer and electrical system failure. The contact was informed that the back-over prevention assembly, instrument cluster, and electrical system needed to be replaced. The vehicle was not repaired. The…

    NHTSA complaint #11655919 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology