2017 Chrysler Pacifica driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed Jul 13, 2026IADriver Assistance & Safety TechElectrical System

   The backup camera rarely works anymore. It will show a variety of the following: - A blue screen - A black screen - A still image - It works correctly (Rarely happens). The still image is a great cause of concern for safety. It still shows the guiding lines as I am moving the steering wheel, so it almost looks like I am moving in real-time. If the still image is showing nothing behind my vehicle, it could cause me to back over something/someone because camera did not display…

   NHTSA complaint #11750165 · source
2. Filed Jul 7, 2026WADriver Assistance & Safety TechElectrical System

   The back up camera does not turn on immediately. Sometimes it takes up to 3 minutes for it to turn on, after shifting into reverse. I understand this is a violation of the safety requirement for a back up camera. There is not an open recall for this particular issue on this VIN. The dealer service department confirmed the issue but has not offered a solution. It has not been inspected by the police or insurance representatives. There are no warnings or messages related to…

   NHTSA complaint #11748940 · source
3. Filed Mar 17, 2026GADriver Assistance & Safety TechEngineTransmission & Drivetrain

   This car has had so many issues in the 2 years that i have had it. Blown head gaskets, hard shifting, cruise control getting stuck in a high gear and not shifting. When fixing the head gasket it was apparent that it wasnt the first time being fixed. For such a nice vehicle it has way too many problems for the amount i purchased it for. There needs to be some sort of compensation for this. Upon looking into these issues there are thousands among thousands of people with the…

   NHTSA complaint #11725086 · source
4. Filed Mar 5, 2026TNDriver Assistance & Safety TechEngineSteering

   we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.

   NHTSA complaint #11722346 · source
5. Filed Jan 29, 2026ORDriver Assistance & Safety TechSteering

   Right and left lower control arms are failing. Steering rack replacement is required for repair and imperative for safe vehicle driving. The safety of people in the car is greatly at risk. Since learning about the true problem, the van is parked and we're having to borrow another car for transportation. The issue is that when turning, the steering wheel gets stuck. This seems to occur at 11 o'clock and 1 o'clock positions during turns. The Chrysler dealer was able to…

   NHTSA complaint #11714246 · source
6. Filed Sep 10, 2025INDriver Assistance & Safety TechSteering

   While driving you feel the steering wheel sticking when at a certain degree. It has mostly occurred when on a curve and when going over 40 mph. We take several long trips and it has happened multiple times.

   NHTSA complaint #11686368 · source
7. Filed Aug 9, 2025TXDriver Assistance & Safety TechAcceleration & Cruise ControlTransmission & Drivetrain

   When driving van will jerk or bang like slipping in gear, feels like possible being hit from behind, we have tried the adaptive learning reset several times, we had just purchased this less than 2 months ago with about 4800 miles in it. Feels dangerous to drive, especially with kids. We are scared to even try the cruise control. We heard and read online many whey same issues, with warranty and having there vans in dealership on several events, having reset in software…

   NHTSA complaint #11679508 · source
8. Filed Jul 14, 2025MOCrashDriver Assistance & Safety Tech

   Parksense Unavailable. While reversing we backed into another vehicle. Normally, the parking brakes if we get to close or at least a warning that we are approaching a potential hazard.

   NHTSA complaint #11673415 · source
9. Filed Jul 1, 2025MODriver Assistance & Safety Tech

   I periodically receive a warning when the transmission is placed in REVERSE that the “Camera System is Unavailable”. Sometimes the camera works and sometimes it doesn’t. The Internet is replete with many similar occurrences of Pacificas across several years of manufacture where the camera operates intermittently. This is a serious safety issue and I am very surprised that there appears to be no recall notice.to correct this issue. Information on the Internet implies that…

   NHTSA complaint #11670518 · source
10. Filed Jan 27, 2025VADriver Assistance & Safety TechSteering

    We experienced a failure of the entire steering rack assembly and tie rod ends and also the control module for the steering system. The repair cost was just under $5,000.00. I question why the entire rack and pinion steering system needed to be replaced. I ask what component failed on on the steering rack and what specifically fail on the steering control assembly. No logical answer was provided. I told the dealer I brought the Van in for a diagnosis of concerning steering…

    NHTSA complaint #11638752 · source
11. Filed Sep 21, 2024OHDriver Assistance & Safety TechElectrical SystemEngine

    Intermittently my van will lose power, all dash lights will pop up, active parksense unavailable, service required , blind spot alert temporarily unavailable , service shifter, fcw unavailable service required, service electronic stability control will pop up on the dash and in the message center. Code p0420 has popped up on a reader. Several trips to the dealership purchased at, and they cannot figure out the issues. I have 2 kids, this is a major safety concern. I had it…

    NHTSA complaint #11615791 · source
12. Filed Sep 19, 202467,950 miILDriver Assistance & Safety TechElectrical System

    The contact owns a 2017 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed through an intersection, the automatic braking system engaged independently, and the engine shut off. Despite the sudden failure, the contact's wife was able to restart the vehicle and resume normal driving. The contact then stated that while driving at slow speeds, the failure reoccurred with the Lane Departure Assist message flashing on the instrument panel. The…

    NHTSA complaint #11615406 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology