2017 Chrysler Pacifica electrical system problems

Related recalls

• Recall 23V010000Jan 17, 202367,117 vehicles
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES · HYBRID PROPULSION SYSTEM: INVERTER

  Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

  Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

• Recall 19V348000May 9, 2019198,731 vehicles
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

  Risk: A loss of power steering assist or a stall can increase the risk of crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

• Recall 18V524000Aug 9, 201812,779 vehicles
  ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

  Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

  Risk: A vehicle stall can increase the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

• Recall 18V395000Jun 14, 2018240,242 vehicles
  ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE · EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

  Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

  Risk: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

• Recall 18V332000May 17, 20184,815,661 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

• Recall 18V049000Jan 11, 2018153,859 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING:ENGINE

  Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

  Risk: An engine stall can increase the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

What owners say

1. Filed Sep 20, 2026MOElectrical SystemSteering

   Steering sticks during a gradual turn. It will catch up but then causes over correction. This has happened multiple times and based on my research, this is a model-wide problem. See campaign PE25009 for more details.

   NHTSA complaint #11765727 · source
2. Filed Sep 19, 2026KSElectrical SystemEngine

   Put the car in park car instantly cut off didn't come on. It was having electronic issues said service ABS system, service steering control and I had to get it towed. Had the whole car diagnosed brought a new battery the another was fried due to corrosion.(the issue was the wiring harness) One month later put the car in park car did not come back on stated ABS system and steering control needed to be serviced once again battery fried. Towed again once again got a new…

   NHTSA complaint #11765443 · source
3. Filed Sep 4, 2026GAElectrical System

   On XXX, my 2017 Chrysler Pacifica suffered a catastrophic malfunction on [XXX], only 3.4 miles after I picked it up from Mall of Georgia Chrysler. The dealership had kept it for over two weeks to diagnose an intermittent “Service Shifter” warning and communication fault codes. While driving in traffic, the gear indicator unexpectedly cycled among Drive, Neutral, and Park. The vehicle stalled, moved unpredictably, displayed flashing warnings, and sounded chimes. I could no…

   NHTSA complaint #11762230 · source
4. Filed Sep 2, 2026158,000 miTXElectrical System

   Odometer Fraud. The contact purchased a 2017 Chrysler Pacifica. The vehicle was a private sale. At the time of the purchase, the mileage was 139,000. The contact stated that while attempting to resell the vehicle at the dealer, it was discovered that there was a mileage discrepancy and that the actual mileage was 158,000.

   NHTSA complaint #11761525 · source
5. Filed Aug 28, 2026OHElectrical System

   Vehicle steering wheel regularly gets stuck when doing slight turns to the left. This started at least around February of 2026 if not end of 2025, however didn't know i could file a complaint until now and it is getting worse. Have to increase force of turn to overcome the sticking and has nearly caused accidents with me and my family in the vehicle. it is increasing in it's frequency to be a near (multiple time) each day issue. it has not been inspected. no warning lights…

   NHTSA complaint #11760436 · source
6. Filed Aug 21, 2026PAFireTowedBody & StructureElectrical SystemOther / Unknown

   The contact owned a 2017 Chrysler Pacifica. The contact stated that while the vehicle was parked at the residence and unoccupied for over 24 hours, the contact's son smelled smoke, looked out the bedroom window, and observed flames coming from the tailgate and the rear of the vehicle. The contact's son notified 911, and the fire department responded and extinguished the fire. A police report was not filed. The vehicle was towed to Next Gear Auto Sales (Easton, PA). The…

   NHTSA complaint #11758502 · source
7. Filed Aug 13, 2026CAElectrical SystemSteering

   I have been had intermittent loss of power steering during gradual turns and then suddenly it returns. Very dangerous situation!!

   NHTSA complaint #11756793 · source
8. Filed Jul 29, 2026FLElectrical SystemEngineTransmission & Drivetrain

   While driving, the vehicle unexpectedly shut off without warning. The engine stalled while the vehicle was in motion, causing an immediate loss of acceleration and power and creating a serious safety hazard in traffic. This vehicle previously received the Safety Recall U01 repair in January 2018, but the same engine stall condition has returned. The recall remedy does not appear to have permanently corrected the problem.

   NHTSA complaint #11753606 · source
9. Filed Jul 13, 2026IADriver Assistance & Safety TechElectrical System

   The backup camera rarely works anymore. It will show a variety of the following: - A blue screen - A black screen - A still image - It works correctly (Rarely happens). The still image is a great cause of concern for safety. It still shows the guiding lines as I am moving the steering wheel, so it almost looks like I am moving in real-time. If the still image is showing nothing behind my vehicle, it could cause me to back over something/someone because camera did not display…

   NHTSA complaint #11750165 · source
10. Filed Jul 13, 2026SCElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

    While driving at highway speed, my 2017 Chrysler Pacifica PHEV suddenly entered limp mode, displaying a red turtle warning light and red battery icon, and lost propulsion. My family was forced to pull onto the shoulder of a busy expressway, creating an immediate safety risk to occupants and other drivers. The vehicle was towed to an authorized Chrysler dealership where it has remained for nearly four weeks. A wiTECH scan confirmed the Battery Pack Control Module is showing…

    NHTSA complaint #11750023 · source
11. Filed Jul 7, 2026WADriver Assistance & Safety TechElectrical System

    The back up camera does not turn on immediately. Sometimes it takes up to 3 minutes for it to turn on, after shifting into reverse. I understand this is a violation of the safety requirement for a back up camera. There is not an open recall for this particular issue on this VIN. The dealer service department confirmed the issue but has not offered a solution. It has not been inspected by the police or insurance representatives. There are no warnings or messages related to…

    NHTSA complaint #11748940 · source
12. Filed Jun 26, 2026NCElectrical System

    The backup camera does not work 9 out of 10 times. Sometimes the screen is a blank blue, purple, or black screen. Sometimes its a frozen picture and Sometimes it flickers like a broken tv. Has been happening for a couple month now. Have not had it looked at yet because of costs involved with going to a dealer.

    NHTSA complaint #11746664 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology