2017 Chrysler Pacifica fuel, hybrid & EV propulsion problems

Related recalls

• Recall 23V010000Jan 17, 202367,117 vehicles
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES · HYBRID PROPULSION SYSTEM: INVERTER

  Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

  Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

What owners say

1. Filed Oct 1, 2026NDFuel, Hybrid & EV Propulsion

   Under safety recall 73B, for which I had the software update done last year (nothing noted by the dealer). I have since had intermittent check engine light issues, and even had the vehicle completely shut off last winter for 10 minutes in the middle of the road. It subsequently turned on, and when brought in I was told there were no "current codes" in the system to investigate. I've now had check engine light on steady for a couple months. There are historical codes U029A-00…

   NHTSA complaint #11768339 · source
2. Filed Oct 1, 2026MIFuel, Hybrid & EV Propulsion

   On 8/16/26, my 2017 Chrysler Pacifica Hybrid would not start after being parked for several hours in an underground parking structure in downtown Detroit during a baseball game. There were no warnings before the failure. The vehicle was towed to Serra Lake Orion at a cost of about $700. The dealer found diagnostic trouble code P0AA1 (hybrid/EV battery positive contactor circuit). The high-voltage system is locked down and the vehicle cannot be started or driven. The vehicle…

   NHTSA complaint #11768274 · source
3. Filed Jul 16, 2026GAFuel, Hybrid & EV Propulsion

   The contact owns a 2017 Chrysler Pacifica. The contact received notification of NTHSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint #11750924 · source
4. Filed Jul 13, 2026SCElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   While driving at highway speed, my 2017 Chrysler Pacifica PHEV suddenly entered limp mode, displaying a red turtle warning light and red battery icon, and lost propulsion. My family was forced to pull onto the shoulder of a busy expressway, creating an immediate safety risk to occupants and other drivers. The vehicle was towed to an authorized Chrysler dealership where it has remained for nearly four weeks. A wiTECH scan confirmed the Battery Pack Control Module is showing…

   NHTSA complaint #11750023 · source
5. Filed Jun 16, 2026FLElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   My 2017 Chrysler Pacifica Hybrid entered limp mode and was taken to Central Florida Chrysler Dodge on XXX. The service advisor, [XXX], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being informed it involved the battery cooling system. Further diagnostics revealed a failed hybrid battery. However, Chrysler denied the battery replacement claim, citing contamination from…

   NHTSA complaint #11744433 · source
6. Filed Jun 3, 2026128,000 miVAFuel, Hybrid & EV Propulsion

   The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle was taken to the dealer to complete a recall repair for NHTSA Campaign Number 24V536000 (Hybrid Propulsion System). The contact was advised that the parts were not available and on back order with no estimated time of arrival. The manufacturer was notified of the issue. The approximate failure mileage was 128,000.

   NHTSA complaint #11741827 · source
7. Filed Apr 16, 2026NCEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   My 2017 Chrysler Pacifica experienced repeated engine timing and oil system failures. The vehicle first developed a check engine light and engine timing code (P000D – camshaft position slow response). The vehicle was inspected by a dealership service department. Shortly after, a major engine oil leak was discovered from the oil cooler / oil filter adapter assembly. The vehicle required repair of the oil cooler assembly and associated seals. After that repair, the vehicle…

   NHTSA complaint #11731657 · source
8. Filed Apr 2, 2026MIElectrical SystemFuel, Hybrid & EV Propulsion

   I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica Hybrid 2017). [XXX] At times, the vehicle would not start, but after some time it could start again. After researching the issue online, I found that there are active safety recalls for this vehicle related to the hybrid system (including battery and inverter/PIM). I immediately contacted the dealer: [XXX] An appointment was scheduled for April 1, 2026 at 4:00 PM. I dropped…

   NHTSA complaint #11728737 · source
9. Filed Jan 6, 2026OHElectrical SystemFuel, Hybrid & EV Propulsion

   This is a complaint regarding an inadequate recall remedy for Recall Z75 (NHTSA 24V-538). The manufacturer's software update rendered my 2017 Pacifica Hybrid inoperable due to DTC P0C77. While the battery was ultimately replaced under warranty, the manufacturer is refusing to reimburse $1,948.74 in rental expenses despite a prior verbal commitment to do so. This constitutes a failure to provide a 'free and effective remedy' as required by federal law for safety recalls.

   NHTSA complaint #11709202 · source
10. Filed Dec 28, 2025GAElectrical SystemFuel, Hybrid & EV PropulsionOther / Unknown

    We bought this vehicle from a local dealer in March (9months ago) in the time we’ve had it… it’s been in the shop for about 6 of them. 1- About 3 weeks after the purchase it shut off while I was driving on the highway. We then took it to the dealership in Jasper, Ga bc the error code said the pcm needed to be reset. They couldn’t get it to reset so they embarked on a diagnostic that took 3 months to discover the fuel pump was “too small”. The dealership repair guy assured us…

    NHTSA complaint #11707399 · source
11. Filed Dec 20, 2025ILFuel, Hybrid & EV Propulsion

    Due to faulty plastic fuel neck hose . When pumping gas the gas tank piece broke off .which now I have hard time putting gas in , I can never get it filled up with gas because it keeps stopping as if it’s full , which in this case it’s not . And I have to hold the piece to get fuel in . This can be dangerous it could cause over fill gas to flow over or even on one’s skin or instance catch on fire . This part needs to be stronger as in metal not plastic fuel neck. Also…

    NHTSA complaint #11706340 · source
12. Filed Sep 21, 2025PAFuel, Hybrid & EV Propulsion

    The fuel cap snapped off. While trying to avoid a $1000 plus garage bill I was researching on how we could possibly fix this at home. While doing the research I’ve found hundreds if not thousands of people on Chrysler forums stating they’ve had the same issue and almost all breaks are identical. I/we that have these issues and them being so common including identical breakage find that it should be Chryslers problem to fix as they clearly used faulty products that now cause…

    NHTSA complaint #11688704 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology