2018 Chrysler Pacifica fuel, hybrid & EV propulsion problems

Related recalls

• Recall 23V010000Jan 17, 202367,117 vehicles
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES · HYBRID PROPULSION SYSTEM: INVERTER

  Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

  Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

What owners say

1. Filed Aug 1, 2026TXElectrical SystemFuel, Hybrid & EV PropulsionOther / Unknown

   Yes, the problem has been reproduced by the technician. When you put the car in reverse, it would start to go in reverse and as soon as you let off the throttle or the gas pedal, it would go forward at 15 to 20 mile an hour as you slammed your other foot on the break that’s without you even touching the gas pedal. I was sitting in a stoplight and all of a sudden the car wanted to go 55 mile an hour. And I had to slam on the brakes to keep from hitting other cars. Right…

   NHTSA complaint #11754197 · source
2. Filed May 20, 2026WAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   The manufacturer's mandatory 73B Safety Recall update (Vehicle Fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73B flash, the vehicle developed an Active SGW U0001-00 CAN C Bus network fault, which permanently blocks data transmission and triggers an HCP U0412 hybrid battery fault. This network crash disables the hybrid propulsion systems, creating an unpredictable and hazardous driving condition. The…

   NHTSA complaint #11739052 · source
3. Filed May 11, 2026CADriver Assistance & Safety TechElectrical SystemFuel, Hybrid & EV Propulsion

   Chrysler performed the 73B recall and n my van in August of 2025. Ever since performing this recall the van has a continuous stream of check engine lights and error codes. The van has been at the dealership at least 6 times for well over 100 days. The check engine lights and error codes always return. The hybrid battery recently had a failure code, and was replaced. I didn't even make it home before I got a check engine light and error codes. The dealership cleared the check…

   NHTSA complaint #11736983 · source
4. Filed Apr 3, 2026VAElectrical SystemFuel, Hybrid & EV Propulsion

   While traveling 350 miles from my home with my family of five, the vehicle experienced a sudden 'Loss of Motive Power' event. The dashboard displayed the message: 'Stop Safely - Vehicle Will Shut Off Soon.' I lost the ability to accelerate and had to navigate to the shoulder in high-speed traffic. The vehicle is currently inoperable and the 12V battery has since died because the Power Inverter Module (PIM) has stopped maintaining system voltage. This vehicle had Recall 03A…

   NHTSA complaint #11729053 · source
5. Filed Feb 24, 2026TXElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Vehicle went into limp mode Twice. 1st time on 10/28/24, Technician found fault for Hybrid Battery pack, Chrysler technical service bulletin said to clear fault then drive, if fault did not come back release the vehicle Work order stated, Bring vehicle back if it happens again and replace hybrid battery. 2nd time, 2/06/2026 vehicle went into limp mode again while driving. My safety and the safety of others was put at risk as I was driving on a highway at 65 MPH and suddenly…

   NHTSA complaint #11720218 · source
6. Filed Feb 9, 2026WIEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   As I was leaving the gas station the Check engine light flashed on and off then the car was like turning on and off fast and a loud clunk sound and the Fuel pump module exploded gas sprayed all over the gas station. Huge fire hazard and the car began to smoke Vehicle experienced a sudden catastrophic fuel system failure involving fire risk and loss of propulsion. The incident occurred without warning and created a serious safety hazard to occupants and surrounding traffic.…

   NHTSA complaint #11716894 · source
7. Filed Feb 6, 2026TXFuel, Hybrid & EV Propulsion

   In at least 3 different drivers experienced the engine shutting off while driving at low speeds. It happened either while stopped at the traffic light, or shortly after being stopped at the traffic. The engine stalled and the message on the dash said to stop the vehicle, turn it off, then turn it back on. Fortunately, we were able to coast to a stop and follow the procedures. We replaced the fuel module and fuel pump, which did not help. I did some research last night and…

   NHTSA complaint #11716252 · source
8. Filed Jan 28, 2026CAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   My vehicle went in for recall 73B at the end of August 2025. Every since the recall it has been back to the dealer for multiple check engine lights, service hybrid system, abs system, battery heater fail, blind spot warning temporary unavailable, service shifter(would not go into gear), parking brake, stability control light, partial loss of power steering while driving, service electronic throttle control, and service airbag messages. The van has been to the dealership 4…

   NHTSA complaint #11714048 · source
9. Filed Oct 7, 2025VAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   I was driving and the van suddenly lost all propulsion. Brakes and steering and dash lights functioned, but there was a red turtle icon and error message about a system failure. The accelerator pedal did nothing at all. I was able to coast off the side of the road to a place to pull over, but that could have been a terrible accident if I lost power like that on I-95 or any other major highway. My husband came and we switch cars (kids, car seats, etc) and he was able to get…

   NHTSA complaint #11691774 · source
10. Filed Oct 2, 2025KSElectrical SystemFuel, Hybrid & EV PropulsionLighting

    Vehicle lost all internal communications while driving. During this incident propulsion was lost, turn signals, hazards, power brakes, power steering, all electronics except speedometer failed. I was unable to put indicators on during this incident outting others at risk. It appears hazards and turn signals are CAN communication which is absolutely insane and a severe design flaw.

    NHTSA complaint #11691068 · source
11. Filed Sep 23, 2025CAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

    After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 08/25/2025, the vehicle's check engine light illuminated on 09/09/2025. I was inundated with multiple failure lights including; check engine, service electronic throttle control, service hybrid electric vehicle system, blind spot alert, and I felt like I lost power steering. I was unsure if the van was safe to drive, but was able to get it to the dealership. They were able to pull multiple codes.…

    NHTSA complaint #11689264 · source
12. Filed Jul 19, 2025CAFuel, Hybrid & EV Propulsion

    Soon after having recall 73B completed on my 2018 Chrysler Pacifica Plug in Hybrid the check engine illuminated with DTC P0BBE. The vehicle no longer accepts a charge through the charge port and is now indicating there is an error with the high voltage battery. This issue has happened within 147 miles of driving. I can no longer use the vehicle as it is now in limp mode.

    NHTSA complaint #11674791 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology