2020 Chrysler Pacifica electrical system problems

Related recalls

• Recall 26V362000Jun 4, 202617,277 vehiclesPark outside
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

  Risk: A vehicle fire increases the risk of injury.

  Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

• Recall 23V010000Jan 17, 202367,117 vehicles
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES · HYBRID PROPULSION SYSTEM: INVERTER

  Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

  Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

What owners say

1. Filed Sep 14, 2026TXElectrical System

   I took my 2020 Chrysler Pacifica Hybrid (VIN: [XXX]) to Sames Bastrop Chrysler Dodge Jeep Ram in [XXX], to have Safety Recall 52D performed on the high-voltage battery. Prior to bringing the van in, the vehicle was driving and charging completely normally with no charging errors. Sames performed the recall software update to the Battery Pack Control Module (BPCM) under Recall 52D, but their diagnostic scan logged an active high-voltage fault code (DTC P0E15-00 for the…

   NHTSA complaint #11764090 · source
2. Filed Sep 8, 2026MAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   I experienced a sudden loss of power and steering while driving my vehicle. The screen advised me to pull over because the engine would shut off soon, but I already had lost steering and power. I turned the car off and was able to restart it and drive it 1 mile home, and the check engine light was on. I had it towed to the dealer. After 2 weeks of testing, the dealer reported, “When your vehicle was initially checked in, the following trouble codes were present: 5 BPCM FAULT…

   NHTSA complaint #11762907 · source
3. Filed Sep 1, 2026INElectrical System

   We own a 2020 Chrysler Pacifica Hybrid that had been operating without any significant issues for approximately six years. Recently, the vehicle was subject to a recall involving the charging system, and we brought it to the dealership to have the recall work completed. Nine days after the recall service, the vehicle would not start and displayed a “Service Charging System” error message. The dealership arranged to have the vehicle towed back for evaluation. They kept the…

   NHTSA complaint #11761392 · source
4. Filed Aug 26, 2026CADriver Assistance & Safety TechElectrical System

   Vehicle has suffered from electrical issues since 2023 with effects to front windows causing window to reverse down when trying to roll up, radio malfunctions that is a known Chrysler issue that removes the ability to control rear entertainment center from front screen leaving the feature unusable with small children in the rear for long periods of time, rear cross traffic warning detection malfunctioning and not making audible alarms or warning with vehicles and pedestrians…

   NHTSA complaint #11759715 · source
5. Filed Jun 3, 2026PAElectrical System

   I purchased my 2020 Chrysler Pacifica in January 2020. By April 2021, I began experiencing ongoing issues that have never been fully resolved. In the six years I have owned this vehicle, I have gone through six batteries. The vehicle has stalled in the middle of the road and, at other times, has failed to start altogether. The vehicle also does some jolting randomly which can be very harsh to the passengers inside. I specifically purchased this vehicle because of its safety…

   NHTSA complaint #11741930 · source
6. Filed Apr 16, 2026COElectrical SystemFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   When driving on highway, electrical system started beeping and showing various signals, could no longer keep speed or accelerate. Had to put on warning lights and coast to side of road with four small kids in car. Was able to pull off to side and slowly get to safe location by resting vehicle in between events. When fully charged, didn’t seem to have issue so was able to drive to dealer. Thought was related to engine switching from electric to gas power. Dealer checked and…

   NHTSA complaint #11731725 · source
7. Filed Apr 1, 2026113,000 miCAElectrical SystemFuel, Hybrid & EV Propulsion

   The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving approximately 45 MPH, the vehicle started losing motive power. The vehicle stalled with the check engine light and several other unknown warning lights illuminated. The vehicle was restarted; however, the check engine warning light remained illuminated. The vehicle was taken to a local dealer to be diagnosed, and it was determined that there was an electrical failure in the transmission. The…

   NHTSA complaint #11728627 · source
8. Filed Mar 14, 2026VAElectrical SystemEngineTransmission & Drivetrain

   The start/stop system fails while car is running. Power not delivered appropriately resulting in check engine light coming on and entire car shaking. Only 62k miles. Started at 58k.

   NHTSA complaint #11724371 · source
9. Filed Jan 30, 2026VAElectrical SystemTransmission & Drivetrain

   This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power condition. On Nov 8, 2025, the vehicle experienced a loss of propulsion at highway speed, creating an immediate safety risk. The vehicle could not maintain speed and required evasive action with no propulsion to avoid traffic hazards. Following the incident, the vehicle was inspected and stored diagnostic trouble codes P0A3F-00 and P0A43-00 were retrieved, relating to…

   NHTSA complaint #11714584 · source
10. Filed Jan 15, 202652,000 miVAElectrical SystemEngine

    The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine seized in the middle of the road. The contact stated that there was no power to the vehicle. The contact stated that the failure occurred close to the residence, and there was not a lot of traffic. The driver was able to exit the vehicle and get to a safe area. The contact's brother-in-law was contacted for assistance; however, the driver became impatient…

    NHTSA complaint #11711098 · source
11. Filed Nov 19, 2025FLElectrical SystemTransmission & Drivetrain

    I purchased this van in March 2025, it was used about 62000 miles, but dealer said it was in good condition, no issues. In September 2025, a battery light came on, that also activated the Start/Stop could not be used and needed service as well as Service Shifter. I brought the vehicle in and they simply replaced the auxiliary battery and sent me on my way. On November 13th, I was driving and a battery light came on as well as the Stop/Start not available error, and then…

    NHTSA complaint #11700412 · source
12. Filed Nov 16, 2025VAElectrical SystemTransmission & Drivetrain

    Component/System: The propulsion system of my 2020 Chrysler Pacifica Hybrid, specifically a suspected internal transmission wiring-connector short—the exact hardware defect identified in Recall 23V-010 as capable of causing sudden loss of motive power. In my case, both propulsion sources (gas and electric) simultaneously ceased providing power, leaving the vehicle unable to accelerate. The vehicle, its transmission, and all hybrid-system components are available for…

    NHTSA complaint #11699686 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology