2020 Chrysler Pacifica engine problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 8, 2026MAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   I experienced a sudden loss of power and steering while driving my vehicle. The screen advised me to pull over because the engine would shut off soon, but I already had lost steering and power. I turned the car off and was able to restart it and drive it 1 mile home, and the check engine light was on. I had it towed to the dealer. After 2 weeks of testing, the dealer reported, “When your vehicle was initially checked in, the following trouble codes were present: 5 BPCM FAULT…

   NHTSA complaint #11762907 · source
2. Filed Jun 15, 2026ILEngine

   Head gasket is cracked causing cylinder 5 to misfire and burned up coolant in the engine causing the engine to overheat while driving and put safety of driver and passengers in danger while vehicle was traveling at high speeds.

   NHTSA complaint #11744283 · source
3. Filed May 9, 2026TXEngine

   I am writing to formally express my dissatisfaction with the handling of repairs on my Chrysler Pacifica and the significant financial and personal impact this situation has caused my family. The issue began when the engine suddenly stopped, leaving us stranded. The vehicle was first taken to an insurance-recommended shop that could not diagnose the issue, then transferred to Wischsnewsky Dodge in Baytown, TX. There, we were told the problem was the starter and fuse box.…

   NHTSA complaint #11736724 · source
4. Filed May 4, 2026MDEngine

   I have a 2020 Chrysler Pacifica. There was a recall last year and I brought it in to the dealership. At that time, I wasn't even sure what the recall was for. This year, about a month ago, I was driving (I take XXX to work everyday) and the display had a notice that said "Stop safely, the engine will turn off". I pulled over and turned the car off and turned it back on. The check engine light came back on but it drove fine. The check engine light eventually went off but the…

   NHTSA complaint #11735452 · source
5. Filed Apr 16, 2026CAEngineSteering

   Vehicle steering locked up while driving causing driver to end up in oncoming traffic. Also, vehicles remote start turns on, but after a few seconds car shuts off.

   NHTSA complaint #11731522 · source
6. Filed Mar 14, 2026VAElectrical SystemEngineTransmission & Drivetrain

   The start/stop system fails while car is running. Power not delivered appropriately resulting in check engine light coming on and entire car shaking. Only 62k miles. Started at 58k.

   NHTSA complaint #11724371 · source
7. Filed Mar 4, 2026NCEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   The hybrid propulsion system on my 2020 Chrysler Pacifica Plug-In Hybrid has repeatedly failed, resulting in sudden and complete loss of power while driving at highway speeds. The vehicle enters full limp mode, displays a red turtle warning light, and the motor cuts out entirely, creating a serious collision risk. The failure occurs without warning and has happened on multiple occasions. The root cause has been traced through escalating component failures: first the Power…

   NHTSA complaint #11721939 · source
8. Filed Feb 23, 2026AZEngine

   While driving in suburban traffic vehicle engine began running rough and lost most power with about 58000 mi on the vehicle. Received check engine light and vehicle entered 'limp mode' with Turtle Icon displayed on screen. Brought to dealer and it was diagnosed with a P0304 Cylinder #4 Misfire and leaking head gasket causing coolant contamination to engine oil. Dealer repaired the head gasket under warranty. About 2 months after the head gasket was repair at 60,098 miles…

   NHTSA complaint #11719903 · source
9. Filed Jan 15, 202652,000 miVAElectrical SystemEngine

   The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine seized in the middle of the road. The contact stated that there was no power to the vehicle. The contact stated that the failure occurred close to the residence, and there was not a lot of traffic. The driver was able to exit the vehicle and get to a safe area. The contact's brother-in-law was contacted for assistance; however, the driver became impatient…

   NHTSA complaint #11711098 · source
10. Filed Oct 31, 2025TXElectrical SystemEngine

    Engine Shutdowns randomly While driving and it almost caused me to crash once on the highway and the other was while in my neighborhood to take my daughter to school

    NHTSA complaint #11696752 · source
11. Filed Sep 9, 2025PAElectrical SystemEngine

    I was driving and all of a sudden I got a warning to stop that the engine was going to shut off. I got off to the side of the road and it shut down. I had it towed to the garage. The next day they ran tests. The batteries were both new and they tested fine. Alternator tested fine. Since then it’s happened two more times and the dealer is telling me that all the tests are fine. That Chrysler won’t help me because they can’t prove anything is wrong. Even with the pictures of…

    NHTSA complaint #11686033 · source
12. Filed Jun 27, 2025FLElectrical SystemEngine

    The vehicle was purchased 8/5/2023. 8/23/2023 the vehicle stalled while at the bus stop with kids. Would not start again. 10/26/2025 the vehicle again stalled but at a red light during rush hour. During this event I attempted to use the hazards so the traffic approaching was aware it was not working. The hazard lights would not work. The vehicle was not even allowing the neutral position to allow it to be pushed out of the way. I was on the side of the road waving down card…

    NHTSA complaint #11669762 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology