2020 Chrysler Pacifica transmission & drivetrain problems

Related recalls

No recalls on file.

What owners say

1. Filed May 22, 2026FLTransmission & DrivetrainWheels & Tires

   On October 7, 2024, my vehicle was serviced at Coastal Chrysler Dodge Jeep Ram for a front-end rubbing/scrubbing noise that increased with speed. The dealer diagnosed both front hub assemblies as failed and replaced both front hub assemblies. I was charged a total of $2184.41 for the repairs, including parts and labor. In less than two years, I again experienced significant front-end noise and safety concerns. On May 19, 2026, because I urgently needed the vehicle and was…

   NHTSA complaint #11739575 · source
2. Filed Mar 14, 2026VAElectrical SystemEngineTransmission & Drivetrain

   The start/stop system fails while car is running. Power not delivered appropriately resulting in check engine light coming on and entire car shaking. Only 62k miles. Started at 58k.

   NHTSA complaint #11724371 · source
3. Filed Mar 4, 2026NCEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   The hybrid propulsion system on my 2020 Chrysler Pacifica Plug-In Hybrid has repeatedly failed, resulting in sudden and complete loss of power while driving at highway speeds. The vehicle enters full limp mode, displays a red turtle warning light, and the motor cuts out entirely, creating a serious collision risk. The failure occurs without warning and has happened on multiple occasions. The root cause has been traced through escalating component failures: first the Power…

   NHTSA complaint #11721939 · source
4. Filed Jan 30, 2026VAElectrical SystemTransmission & Drivetrain

   This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power condition. On Nov 8, 2025, the vehicle experienced a loss of propulsion at highway speed, creating an immediate safety risk. The vehicle could not maintain speed and required evasive action with no propulsion to avoid traffic hazards. Following the incident, the vehicle was inspected and stored diagnostic trouble codes P0A3F-00 and P0A43-00 were retrieved, relating to…

   NHTSA complaint #11714584 · source
5. Filed Jan 20, 2026AZTransmission & Drivetrain

   Transmission shifts very hard from 2nd to 3rd gear and 4th to 5th gear at random times and at random speeds. Sometimes it occurs in parking lots at less than 15mph and other times at highway speed above 65 mph while cruising. This has caused the engine and transmission mounts to fail prematurely. When it was taken to the dealership multiple times, the service department said they could not replicate the issue but opted to reset the computer anyways. This fixed it for about 2…

   NHTSA complaint #11712272 · source
6. Filed Nov 19, 2025FLElectrical SystemTransmission & Drivetrain

   I purchased this van in March 2025, it was used about 62000 miles, but dealer said it was in good condition, no issues. In September 2025, a battery light came on, that also activated the Start/Stop could not be used and needed service as well as Service Shifter. I brought the vehicle in and they simply replaced the auxiliary battery and sent me on my way. On November 13th, I was driving and a battery light came on as well as the Stop/Start not available error, and then…

   NHTSA complaint #11700412 · source
7. Filed Nov 16, 2025VAElectrical SystemTransmission & Drivetrain

   Component/System: The propulsion system of my 2020 Chrysler Pacifica Hybrid, specifically a suspected internal transmission wiring-connector short—the exact hardware defect identified in Recall 23V-010 as capable of causing sudden loss of motive power. In my case, both propulsion sources (gas and electric) simultaneously ceased providing power, leaving the vehicle unable to accelerate. The vehicle, its transmission, and all hybrid-system components are available for…

   NHTSA complaint #11699686 · source
8. Filed Apr 3, 2025INElectrical SystemTransmission & Drivetrain

   The entertainment system when super cold outside the screen goes black and does not work. The issue has made it difficult then to change heating and cooling settings and utilize the rear view camera and other safety features of the car. The dealership was able to update it to fix it once then the other two times it came back on before the appointment for the dealership. The auto/stop start malfunctioned while waiting at light.putting my whole car in park and locked up until…

   NHTSA complaint #11652653 · source
9. Filed Mar 4, 2025PAElectrical SystemEngineTransmission & Drivetrain

   2020 Pacifica keeps stalling. From a stop light or stop sign the vehicle will lurch forward without warning. Recently, from a strip mall I stopped before pulling out into traffic and the vehicle lunged forward peeling rubber and shot onto the main road and I had to slam on the brakes to get the vehicle under control. At the next stop light, it stalled and I couldn't get it started. I'm handicapped and I had to exit the vehicle with my canes and advised the driver behind me…

   NHTSA complaint #11646248 · source
10. Filed Jan 29, 2025MITransmission & Drivetrain

    The contact owns a 2020 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the gear shifter independently shifted from drive to park. The contact stated that an unknown warning light was illuminated. The contact drove the vehicle to the shoulder of the road. The vehicle lost motive power. The contact stated that the vehicle eventually restarted. The vehicle was taken to an independent mechanic where it was diagnosed with transmission solenoid shift…

    NHTSA complaint #11639301 · source
11. Filed Dec 17, 2024WIElectrical SystemTransmission & Drivetrain

    I came to a stop at a stop sign yet again & the emergency brake engaged & put the car in park & shut itself off. I’ve lost count of how many of these forms I’ve filled out & how many times it’s happened and NOTHING IS GETTING SOLVED!!

    NHTSA complaint #11631143 · source
12. Filed Oct 23, 2024WITransmission & Drivetrain

    My van once again gave the stop safely, vehicle will shut off soon & stopped right in the middle of the intersection. I’ve lost count on how many times this has happened!!

    NHTSA complaint #11621435 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology