2010 Chrysler Town And Country steering problems

Related recalls

• Recall 20V396000Jul 7, 2020925,239 vehicles
  AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE · STEERING: STEERING WHEEL/HANDLE BAR

  Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

  Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

  Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

What owners say

1. Filed May 15, 2023IABrakesElectrical SystemSteering

   At random times, the ignition will shut down while driving, causing the power steering and power brakes to lose function. The only way to correct this is to shift gear into neutral and restart the engine. This has occurred while driving in town and on the highway without any warning or warning lights on the dashboard. This could result in a crash and harm to passengers due to not having control over steering and brakes while the vehicle is in motion. This problem has…

   NHTSA complaint #11522113 · source
2. Filed Mar 2, 2022ILEngineFuel, Hybrid & EV PropulsionSteering

   While driving the whole car stopped working, everything just died. Power steering, gas, power brakes, everything. I was able to, thankfully, get to the side of the HIGHWAY, and put the car into park. I gave the car a few minutes, then it started back up again. This is not the first time this has happened, just the first time on a highway. I've taken my van to a dealership before and they can't "reproduce" the problem so they don't fix anything. Meanwhile, my life and the…

   NHTSA complaint #11454848 · source
3. Filed Dec 22, 2021IDAirbagsSteering

   The contact owns a 2010 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not…

   NHTSA complaint #11444680 · source
4. Filed Dec 11, 2021PABrakesElectrical SystemSteering

   Going about 30 mph with NO WARNING, The traction control light came on it beeped and the car stalled the power steering died as did the brakes. I tried to stop the car and the ABS kicked in but not fully. I was able to yank the steering wheel enough to round a corner avoid another vehicle and get to a safe place to stop. I restarted the car and it was as if nothing occurred. I believe there is a serious flaw in the computer system and an upgrade is needed!!! I used and OBD…

   NHTSA complaint #11443489 · source
5. Filed Aug 16, 2021TNBrakesEngineSteering

   Engine stops while driving. Has happened multiple times and is extremely dangerous. Have been told it is a bad TIPM which was recalled on other models, but not mine????

   NHTSA complaint #11429367 · source
6. Filed May 20, 2021TNBrakesEngineSteering

   I was driving about 30 mph when I couldn’t accelerate or brake. The power steering also went out. I saw the traction light on. As I tried to move to the shoulder, I almost got hit. I turned the van off and then restarted it. When it started back up, no lights were on. This has done this to me every time I’ve driven it in the past 2 weeks. It is a big safety issue. I’m scared to drive it. I just recently had the fuel injector and spark plugs replaced. This did not fix the…

   NHTSA complaint #11417974 · source
7. Filed Mar 16, 2021110,000 miCAElectrical SystemEngineSteering

   As i drive down the street and hit a bump or uneven surface the van shuts off and i lose all steering power and electrical power. This is very frightening because it could happen in the middle of a street or freeway going 60+ miles per hour.

   NHTSA complaint #11403392 · source
8. Filed Mar 4, 202183,780 miILBrakesOther / UnknownSteering

   When driving, the vehicle would shut off , steering wheel became stiff and brakes would not work, as if it lost all power. There would be abs and 'slippery' symbol on the dash board. It would happen during turning too and since the steering wheel was stiff, i was not able to turn it back straight and had to stop in the middle of the road. This vehicle stalling happened a few times and kept getting more frequent. I took it to dealer few times. They found code c121c stored in…

   NHTSA complaint #11399053 · source
9. Filed Jan 9, 2021147,000 miILFireElectrical SystemSteering

   Car was sitting in the garage. The dash board spontaneously caught on fire. It burnt straight through the driver side window.

   NHTSA complaint #11387304 · source
10. Filed Nov 19, 202084,300 miNYBrakesFuel, Hybrid & EV PropulsionSteering

    Vehicle completely shuts off while driving at highway speed. Vehicle has turned off (lights, steering, braking, electrical) at 45mph while merging onto a highway, vehicle almost hit median before vehicle was put into neutral and restarted. Vehicle also shutoff at 65 mph while driving on highway.

    NHTSA complaint #11375427 · source
11. Filed Oct 21, 2020119,000 miMNBrakesElectrical SystemSteering

    While driving, my 2010 chrysler town and country will completely shut down. I have no brakes, no steering control and my engine completely does. It happens at times when i am coasting or driving at a slower speed. I have 2 little kids and it is terrifying when i've lost complete control of my vehicle, and i need to try and move off the road or try and restart it at an intersection with traffic all around me. There is no pattern to the shut down, it just happens sporadically.…

    NHTSA complaint #11365534 · source
12. Filed Oct 8, 2020117,100 miOHBrakesElectrical SystemSteering

    I was driving straight on a rural, two lane road at 45mph. The road was slightly hilly and conditions were clear. The van abruptly lost power and i could not steer. I waited for it to coast to a stop, put the vehicle in park and re-started the key. The van started right up and i continued driving.

    NHTSA complaint #11363351 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology