2014 Dodge Durango seats & seat belts problems

Related recalls

• Recall 14V643000Oct 14, 2014126,532 vehicles
  AIR BAGS · SEAT BELTS

  Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

  Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

  Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.

What owners say

1. Filed Jun 22, 202699,300 miINSeats & Seat Belts

   The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 40 MPH, the front passenger’s side head restraint unexpectedly deployed and struck the front seat passenger in the back of the head. There was no crash or impact at the time of the failure. There was no warning light illuminated. The contact stated that the passenger had a prior surgery involving the neck and back of the head and believed that the impact might have aggravated that…

   NHTSA complaint #11745566 · source
2. Filed Feb 27, 2026CA1 injuredAirbagsSeats & Seat Belts

   On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/whiplash. Treatment has included diagnostic imaging, prescription medication, and…

   NHTSA complaint #11721043 · source
3. Filed Feb 12, 2026MASeats & Seat BeltsSteering

   1. Active Head Rest Inadvertent Deployment Driver's side 2. seat warmers and steering wheel warmer won't turn off unless vehicle is turned off and on again.

   NHTSA complaint #11717614 · source
4. Filed Jan 10, 2026OHSeats & Seat Belts

   The passenger side seatbelt retractor broke, will not release seat belt at all. I am aware that NHTSA did testing in this particular year and model, and some are covered and some are not included in the recall, to be determined by the last 8 digits of the vin #. I wish to dispute that my particular vehicle SHOULD be included in the recall. I can prove it is broken, a manufacturing defect. This is a MAJOR safety concern. I wish for an exception to the validity on the testing…

   NHTSA complaint #11710099 · source
5. Filed Sep 12, 2025TXSeats & Seat Belts

   Driver side front headrest exploded/deployed while the car was parked. The plastic latch inside the headrest is broken so resetting it is impossible. This is concerning and highly dangerous! Upon researching this, it’s a known issue for Dodge models and yet isn’t a recall? My car was parked when this happened.

   NHTSA complaint #11687006 · source
6. Filed Sep 12, 2025168,122 miMN1 injuredSeats & Seat Belts

   The contact owns a 2014 Dodge Durango. The contact stated that while making a turn at a slow speed, there was an abnormal sound coming from the front driver’s side headrest, and the headrest deployed unintendedly. The contact had her two children inside the vehicle during the failure. The children had not sustained any injuries. The contact was unable to push the headrest back into the housing. No warning light was illuminated. The headrest struck the back of the contact's…

   NHTSA complaint #11687000 · source
7. Filed Jul 3, 2025169,000 miFLSeats & Seat Belts

   The contact owns a 2014 Dodge Durango. The contact stated while driving approximately 75 MPH, the front passenger’s side headrest erroneously deployed. During the failure, there was a loud explosion distracting the contact and the headrest unit struck the rear of the passenger’s head, causing a headache. No medical treatment was required. The vehicle was taken to the local dealer, and it was determined that the headrest unit needed to be replaced. The cause of the failure…

   NHTSA complaint #11670976 · source
8. Filed Jun 16, 202572,500 miFLSeats & Seat Belts

   The contact owns a 2014 Dodge Durango. The contact stated that while adjusting the front passenger’s side headrest, the active head restraint (AHR) unexpectedly deployed. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,500.

   NHTSA complaint #11667120 · source
9. Filed Jun 13, 2025SC1 injuredSeats & Seat Belts

   Driving 2014 Dodge Durango when the active headrest restraint on the passenger seat activated. No accident or impact to the vehicle during incident. Resulted in passenger receiving a solid "punch" to the back of the head and neck resulting in headaches for a week. If this had happened on the driver's seat (and it still could !), I can imagine an accident is possible due to the utter surprise of the noise and being punched in the head while driving. At the time of the…

   NHTSA complaint #11666774 · source
10. Filed May 4, 2025VASeats & Seat Belts

    The passenger-side headrest AHR randomly failed and deployed the headrest (while driving at low speeds on local roads). Pictures have been taken and the headrest is left in place as-is for the dealership to inspect during service hours. The defective plastic retention bracket assembly suddenly broke and released the headrest, and can not be reset. There are no warnings for this now widely known manufacturer defect, yet Dodge has no reasonably effective resolution. Had the…

    NHTSA complaint #11658749 · source
11. Filed Apr 3, 2025KSSeats & Seat Belts

    Extended warranty was issued on driver and passenger front seat belt assembly due to crack in upper seat belt plastic guide, preventing proper retraction. I would like the report the same issue on 3rd row rear passenger seat belts as well.

    NHTSA complaint #11652533 · source
12. Filed Mar 5, 2025ORBody & StructureOther / UnknownSeats & Seat Belts

    Head rest deployed outside of “extended warranty “ its a safety hazard. This part should be total recalled. The rear passenger door latch gets stuck or pops open randomly. It will not close when this happens and it has come open upon locking and driving! Again dangerous where children sit. This is with child lock on or off the problem continues. The third complaint is the seat belts will not retract in the front seat but the dealership requires me to pay a fee to have it…

    NHTSA complaint #11646446 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology