2013 Dodge Durango seats & seat belts problems

Related recalls

• Recall 12V560000Dec 4, 2012734 vehicles
  EQUIPMENT:OTHER:LABELS · SEATS

  Chrysler is recalling certain model year 2013 Durango vehicles manufactured April 27, 2012, through September 14, 2012. The vehicles may have been built with incorrect seating capacity information labels. The label might overstate the seating capacity. Therefore, these vehicles fail to comply with the requirements of FMVSS number 110 "Tire Selection and Rims."

  Risk: The vehicle may be filled over capacity which could increase injury during a vehicle crash.

  Remedy: Chrysler will notify owners, and provide replacement labels free of charge. At the owner's option, they may take their vehicle to a Chrysler dealer for installation of the label. The service will be performed free of charge. The recall began on February 18, 2013. Owners may contact Chrysler at 1-800-247-9753.

What owners say

1. Filed Aug 22, 2025CASeats & Seat Belts

   Seat headrest popped out while driving. First it was the passanger seat and the driver seat followed. Part is broken and unable to be popped in.

   NHTSA complaint #11682426 · source
2. Filed Aug 11, 2025NCSeats & Seat Belts

   The passenger seat head rest exploded without any impact to the vehicle. Fortunately, no one was sitting in the passenger seat at the time it exploded because it could have caused a head injury. After checking on the head rest, the plastic pin that kept it together broke.

   NHTSA complaint #11679874 · source
3. Filed Sep 25, 2024OK1 injuredSeats & Seat Belts

   What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger Active Head Restraints (AHR) deployed for no reason. I was sitting in in the passenger side seat talking to my wife, in the driveway, when the AHR deployed without cause. The head restraint struck me on the back left side of head with force. My neck is starting to stiffen up. Yes it is available for inspection. I will send pictures. How was your safety or the…

   NHTSA complaint #11616433 · source
4. Filed Aug 28, 2024AZSeats & Seat Belts

   Active headrest deployed on its own. Never been in an accident. Dealer has verified. Unable to use seat because headrest sits too far forward. Fortunately my son wasn't sitting in the seat when it happened.

   NHTSA complaint #11611466 · source
5. Filed Aug 13, 2024NYSeats & Seat Belts

   While causally driving down the road, without warning, the passenger headrest on my 2013 Dodge Durango violently "exploded" forward. Thankfully, my son who was riding in the passenger seat, was sleeping with his head bent forward so it didn't hit him. Upon inspection (by myself), the active head restraint feature is held together by PLASTIC, which obviously failed. I searched on the internet and this appears to be a common problem, and each time it's due to this plastic clip…

   NHTSA complaint #11608206 · source
6. Filed Jun 17, 2024170,000 miFLSeats & Seat Belts

   The contact owns a 2013 Dodge Durango. The contact stated that while pulling the vehicle out of a parking lot, the front driver’s headrest deployed without an accident or impact. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

   NHTSA complaint #11594874 · source
7. Filed Dec 12, 2023171,088 miGA1 injuredSeats & Seat Belts

   The contact owns a 2013 Dodge Durango. The contact stated while driving 55–60 MPH, there was an abnormal exploding sound detected. The contact pulled over and noticed that the driver's side headrest air bag had exploded without warning or impact. The contact sustained a headache, but medical attention was not provided. The contact called the local dealer, who stated that repairs were not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was…

   NHTSA complaint #11559712 · source
8. Filed Dec 10, 2023GASeats & Seat Belts

   The active head rest restraint deployed on the driver side while driving. The plastic holding the rod failed causing this to happen. Not very safe and concerned about the passenger side deploying.

   NHTSA complaint #11559363 · source
9. Filed Jul 18, 202395,820 miTXSeats & Seat Belts

   The contact owns a 2013 Dodge Durango. The contact stated that while the vehicle was parked, the driver's side headrest deployed prematurely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,820.

   NHTSA complaint #11532919 · source
10. Filed Apr 13, 2023146,000 miGA1 injuredSeats & Seat Belts

    The contact owns a 2013 Dodge Durango. The contact stated that while reversing into a parking space, the driver's side front seat headrest was deployed without impact. The contact sustained an injury to her head; however, no medical attention was received. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 146,000.

    NHTSA complaint #11516861 · source
11. Filed Aug 25, 2022CASeats & Seat Belts

    I was driving about 40 miles per hour when the front passenger seat headrest exploded. The front cushion of the headrest just blew off. The seat no longer has a functional headrest. Now the airbag light is on.

    NHTSA complaint #11481271 · source
12. Filed Aug 15, 2022TXSeats & Seat Belts

    Was parked at school when the headrest on the passenger front seat just deployed and hit my husband in the back of the head. It just popped, sounded like a shot went off.

    NHTSA complaint #11479443 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology