2011 Ford Edge problems, complaints & recalls

2011 Ford Edge recalls (3)

• Recall 11V128000Feb 24, 20118,022 vehicles
  ELECTRICAL SYSTEM:SOFTWARE

  Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.

  Risk: If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.

  Remedy: Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.

• Recall 10V659000Dec 29, 201014,737 vehicles
  STRUCTURE:BODY

  Ford is recalling certain model year 2011 f-150, f-250, f-350, f-450, f-550, edge and lincoln mkx vehicles. During a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.

  Risk: If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.

  Remedy: Dealer will replace the body control module if necessary free of charge. The safety recall began on january 11, 2011. Owners may contact ford at 1-866-436-7332.

• Recall 10V516000Oct 27, 201071 vehicles
  LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

  Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."

  Risk: The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.

  Remedy: Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1-866-436-7332.

NHTSA defect investigations

• PE16012Opened Sep 28, 2016Closed Mar 20, 2017

  Door Ajar Warning Light Always On

  The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the in…

NHTSA 5-Star safety ratings

Recent 2011 Ford Edge complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 29, 202663,000 miMI1 injuredTowedBrakesElectrical System

   The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 - 7 MPH, the vehicle failed to stop as needed. The brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. There was a squeaking sound coming from the vehicle. While making a left turn the vehicle shut off. The driver sustained a strain to the foot while depressing the brake pedal. The vehicle was towed to a residence. The contact…

   NHTSA complaint #11767795 · source
2. Filed Sep 28, 2026AROther / Unknown

   Over the last four months, the right shoulder harness strap on our Baby Trend car seat has spontaneously disengaged from the rear metal splitter plate on five separate occasions: three times discovered prior to loading our toddler into the seat, and twice while the vehicle was actively in motion on the road (including once on the interstate). The entire car seat and all original components remain in our possession and are fully available for inspection upon request. When the…

   NHTSA complaint #11767529 · source
3. Filed Jun 28, 2026CABrakes

   Brake Booster All of a sudden my brake went to the floor and made a hissing sound, spongy response. Took it to Cowin Ford and they diagnosed and replaced the brake booster. It was really dangerous as response to brake was really slow. I almost hit a car in front of me. No warnings or symptoms prior.

   NHTSA complaint #11747018 · source
4. Filed Jun 28, 2026CABrakes

   Brake Booster Was exiting the freeway so already slowed but it was a curvy off-ramp, thankfully no one was close and the car was already slowed, but on hazards and coasted home at 5 mph. Huge safety concern Tow truck towed to HTS Automotive to determine the brake booster went out, which we already knew as the same thing happened in 2023! No warnings, no symptoms prior

   NHTSA complaint #11747017 · source
5. Filed Jun 28, 2026CABrakes

   Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasn’t been taken to the shop yet as it was closed and I had the same problem in 2025 and 2023 which were confirmed and fixed with ford parts. I am suspecting it is the same issue. Even if replaced the car is likely not safe wi the this part…

   NHTSA complaint #11747014 · source
6. Filed Jun 24, 2026110,000 miMNBrakes

   The contact owns a 2011 Ford Edge. The contact stated that while reversing out of the garage and depressing the brake pedal, the vehicle failed to immediately stop. The brake pedal was spongy. The contact stated that later, while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, the braking distance was extended. The vehicle was slowly driven to the local mechanic, who diagnosed that the brake booster had failed and needed to be replaced.…

   NHTSA complaint #11746227 · source
7. Filed Apr 30, 2026INBrakes

   The brake pedal sunk all the way to the floor before braking. This has happened multiple times and now there is a leak in the ABS which we are in need of a ABS pump. Was told by mechanic that this is an ongoing problem with the Ford Edges. And, the real problem is the mechanic cannot find a replacement pump for it. Multiple locations were contacted but nothing is available. My Edge is a 2011 and currently has 84,500 miles. It’s a dangerous situation when the pedal sinks to…

   NHTSA complaint #11734982 · source
8. Filed Apr 29, 2026CABody & Structure

   The throttle body issues again with the burning smell as well the whole car shut down like the other two times I reported on this website! Please note the team who fixed it last time was at Poway Ford and the main manager from auto maintenance was fired due to attempting to correct the issue on my 2011 Ford Edge!

   NHTSA complaint #11734578 · source

Compare the 2011 Ford Edge with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology