2020 Ford Edge transmission & drivetrain problems

Related recalls

• Recall 21V011000Jan 15, 2021147 vehicles
  POWER TRAIN:DRIVELINE:DRIVESHAFT

  Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

  Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

  Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

• Recall 20V550000Sep 10, 202097 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

  Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

  Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

What owners say

1. Filed Oct 8, 2026MITransmission & Drivetrain

   Vehicle shudders and is sluggish. Dealer says torque converter needs replaced for $4700. This could leave me stranded on a highway or neighborhood. There are no warnings on my vehicle. Seems to be a very common problem in this vehicle. Vehicle has not been repaired yet due to cost. Parts are hard to get.

   NHTSA complaint #11770006 · source
2. Filed Oct 2, 2026NYTransmission & Drivetrain

   hard shifting of the transmission causes sudden acceleration interruption. the brief delay is concerning while entering traffic.

   NHTSA complaint #11768439 · source
3. Filed Sep 19, 2026INBrakesEngineTransmission & Drivetrain

   I just bought this vehicle with a broken powertrain, torque converter, and warped rotors. These cars are mechanics special that should only be $2,000. Since it's a 2020 it is being sold for $18,800. It can be repossessed for a crap shoot car. Before this I bought a 2016 Buick Enclave with also a broken torque converter issues. The engineers in car industry have failed. I would rather buy an older pre 2015 mechanics special for $1,200-$2,400, NOT $12,000-$18,800 for a POS…

   NHTSA complaint #11765514 · source
4. Filed Sep 15, 202651,000 miMOTransmission & Drivetrain

   The contact owns a 2020 Ford Edge. The contact stated that while driving 5 MPH and making a right turn after stopping, the rear differential made an abnormal grinding sound and the vehicle shuddered. The contact stated that the failure occurred while driving at low speeds and turning. The dealer was notified of the failure and scheduled an appointment for a diagnostic test. The contact associated the failure with Technical Service Bulletin: 26-2328 (Chatter/Shudder During…

   NHTSA complaint #11764448 · source
5. Filed Sep 14, 2026104,458 miFLTransmission & Drivetrain

   The contact owns a 2020 Ford Edge. The contact stated that while driving and attempting to accelerate, the vehicle started jerking forward and shuddering. The vehicle was taken to a certified mechanic to be diagnosed. The vehicle was diagnosed with torque converter failure. The failure mileage was 104,458.

   NHTSA complaint #11764115 · source
6. Filed Aug 31, 2026WITransmission & Drivetrain

   My 2020 Ford Edge Titanium was shuddering between 10 - 40 mph. I took my car to a Ford dealership to diagnose the problem. They said it's the torque converter and they needed to replace the transmission. It would be a rebuild/repair at a cost of 8,991.00. This car has only 49,500 miles and points to a manufacturing defect NOT standard wear and tear. Ford knew of this issue regarding thus 8-speed transmission.

   NHTSA complaint #11761023 · source
7. Filed Aug 28, 2026ILTransmission & Drivetrain

   The vehicle has been shuddering/jerking when accelerating. This problem is present at highway speeds, as well as lower speeds. A Ford Service Center on 8-28-26 has diagnosed it as a failing torque converter. The safety or both me and others is at risk if this part fails while driving. It is also dangerous, because when accelerating in rainy conditions the car does not maintain good traction while it's shuddering/jerking. Yes, this is available for inspection upon request.

   NHTSA complaint #11760316 · source
8. Filed Aug 26, 2026KYTransmission & Drivetrain

   I bought my Edge new in 2020. 3 years into owning the car had the transmission replaced on 8/23 due to mechanical/component failures. This was replaced under the original warranty of the car. The new transmission carried a 2 year unlimited warranty. I started having trouble again with the transmission August 1, 2026. 3 years after the new transmission. Took it to the Ford dealer to have them diagnose the problem. They could not pinpoint the exact issue so I was given a…

   NHTSA complaint #11759789 · source
9. Filed Aug 20, 202662,000 miILTransmission & Drivetrain

   The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and there was an abnormal sound coming from underneath the vehicle, and the vehicle failed to exceed 30 MPH while the accelerator pedal was depressed. The contact stated that the failure was intermittent at first and then became a consistent failure. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken a…

   NHTSA complaint #11758355 · source
10. Filed Aug 9, 2026GATransmission & Drivetrain

    Our 2020 Ford Edge SEL has experienced ongoing shuddering and hesitation while driving. The Ford dealership inspected the vehicle and diagnosed the torque converter as the likely cause, recommending approximately $4,500 in repairs. The torque converter has not been replaced and is available for inspection. We obtained a second opinion from an independent repair shop, which replaced the EGR sensors and updated them in an attempt to resolve the issue. The problem has created a…

    NHTSA complaint #11755790 · source
11. Filed Jul 31, 2026MOAcceleration & Cruise ControlTransmission & Drivetrain

    Transmission shutter caused by faulty torque converter. Vehicle hesitates at times leading to unsafe conditions when merging or pulling out into traffic.

    NHTSA complaint #11754082 · source
12. Filed Jul 31, 202694,000 miMITransmission & Drivetrain

    The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle jerked roughly while turning right or left, with a grinding sound coming from the vehicle. The contact stated that the vehicle was driving sluggishly. The contact stated that the brakes had been recently serviced but might be the issue. The vehicle was taken to a dealer where it was diagnosed with a rear axle failure caused by inadequate lubrication in the rear axle.…

    NHTSA complaint #11754015 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology