2016 Ford Escape driver assistance & safety tech problems

Related recalls

• Recall 25V695000Oct 13, 20251,448,655 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

  Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

What owners say

1. Filed Oct 7, 2026115,000 miNCDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to so the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera went blank and failed to display the image of the rear of the vehicle. The failure became persistent over…

   NHTSA complaint #11769615 · source
2. Filed Oct 7, 2026110,000 miAZDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a distorted image that remained on the display screen for approximately one minute while driving ahead. The…

   NHTSA complaint #11769581 · source
3. Filed Oct 6, 2026MIDriver Assistance & Safety TechElectrical System

   Ford had a recall for backup camera issues issued 10/13/2025. It’s been almost 1 year and no remedy. What is considered a reasonable timeline for this? Is there any way to expedite Fords process to get the parts in for the recall? Any information you can provide will be helpful. Thank you.

   NHTSA complaint #11769482 · source
4. Filed Oct 6, 202686,050 miINDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rearview camera image intermittently operated, and the message “Camera Not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts…

   NHTSA complaint #11769261 · source
5. Filed Oct 5, 202685,000 miTXDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that upon reversing the vehicle the rear-view camera was distorted. The failure…

   NHTSA complaint #11769162 · source
6. Filed Oct 5, 2026KYDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera was inoperable. The dealer and a second dealer, Town and Country Ford, LLC ( 6015 Preston Hwy, Louisville, KY…

   NHTSA complaint #11769043 · source
7. Filed Oct 5, 2026186,000 miALCrashDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera failed to display an image, causing the contact to crash into a friend's vehicle, striking the front driver's side…

   NHTSA complaint #11768979 · source
8. Filed Oct 5, 202660,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was foggy while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,000.

   NHTSA complaint #11768929 · source
9. Filed Oct 1, 2026ILDriver Assistance & Safety TechElectrical SystemOther / Unknown

   Recall under 25SA9 has not been remedied a whole year later. Not having my back up camera has caused safety incidents. And a few damages from things I could not see

   NHTSA complaint #11768275 · source
10. Filed Sep 30, 202640,000 miMDDriver Assistance & Safety Tech

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was blank, inverted, or flickered on and off. The vehicle was taken to the dealer, and the contact was informed that parts were unavailable for the recall repair. The contact stated that the manufacturer had exceeded…

    NHTSA complaint #11768107 · source
11. Filed Sep 29, 202667,000 miOHDriver Assistance & Safety Tech

    The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently appeared and disappeared. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that…

    NHTSA complaint #11767791 · source
12. Filed Sep 29, 2026112,000 miINDriver Assistance & Safety Tech

    The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a…

    NHTSA complaint #11767735 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology