2020 Ford Escape body & structure problems
Updated from NHTSA data · How we count
711 owners have reported body & structure problems with the 2020 Ford Escape, 44% of all complaints about this model year. The typical problem appeared around 45,500 mi.
- Body & Structure complaints
- 711
- Crashes
- 2
- Fires
- 0
- Injuries
- 13
- Related recalls
- 2
- Median mileage
- 45,500 mi
Specific components reported
Body & Structure covers: Frame, body panels, doors, latches, locks, hood and trailer hitches.
| Component | Complaints |
|---|---|
| Structure:body | 493 |
| Structure:body:door | 90 |
| Structure | 52 |
| Structure:body:door:hinge and attachments | 36 |
| Latches/locks/linkages:doors:latch | 30 |
| Latches/locks/linkages | 22 |
| Structure:body:hatchback/liftgate | 4 |
| Latches/locks/linkages:fueling/charging door/hatch/port | 1 |
| Latches/locks/linkages:doors:lock | 1 |
Body & Structure complaints across Ford Escape years
Mileage when the problem appeared
Related recalls
- STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
Risk: A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
- ENGINE AND ENGINE COOLING · STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Risk: An engine compartment fire increases the risk of injury.
Remedy: Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
What owners say
- Filed Aug 31, 202658,986 miNYBody & StructureTransmission & Drivetrain
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the message that the door was unlocked was displayed. The vehicle was taken to a dealer, and the contact was informed of an unrepaired recall associated with the VIN. The contact was informed that an unknown device was installed, and the vehicle was repaired; however, the failure reoccurred. The contact stated that the front driver's and passenger's side doors failed to unlock. The…
NHTSA complaint #11761090 · source - Filed Aug 3, 2026TNBody & StructureVisibility & Wipers
The contact owns a 2020 Ford Escape. The contact stated that after the dealer performed an unknown recall repair on the front driver’s side door, the failure occurred. The contact stated that the front driver’s side window intermittently failed to roll up or roll down and made a squeaking sound while operating. The dealer was made aware of the failure and informed the contact that the front driver’s side door motor needed to be replaced, and the repair would be an…
NHTSA complaint #11754423 · source - Filed Jul 28, 202650,400 miTXBody & Structure
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the hatch was automatically raised to place groceries inside the vehicle; however, the hatch unexpectedly lowered and struck the contact on the head. Medical assistance was not needed. The contact placed a bag of ice on the head. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was…
NHTSA complaint #11753292 · source - Filed Jul 7, 2026OHBody & Structure
I opened my passenger door & it made a terrible noise like it’s falling off the hinges. Door feels like I shouldn’t open it all the way or it may get stuck or just fall off
NHTSA complaint #11748914 · source - Filed Jul 7, 2026GABody & Structure
Liftgate appears to have been removed and replaced. There is a gap difference from the left rear to the right rear on liftgate. There is also rust appearing on the bolts. Condensation tube has detached under the liftgate. I took my vehicle to the mall of georgia ford service department on commerce drive in buford georgia. They were not willing to help and stated it may need to go to their body sh0p.
NHTSA complaint #11748876 · source - Filed Apr 27, 2026VABody & Structure
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V829000 (Structure); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11734120 · source - Filed Apr 23, 2026GABody & Structure
The outside door window seals began rotting and crumbling apart on the front passenger and both rear door windows. The driver’s door window seal is not affected as the entire door was replaced due to a factory defect. This is allowing heavy amounts of water to run down inside the doors, threatening interior equipment corrosion and failure.
NHTSA complaint #11733303 · source - Filed Apr 9, 2026NYBody & StructureDriver Assistance & Safety TechVisibility & Wipers
The contact owned a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 26V123000 (BACK OVER PREVENTION), 26V117000 (VISIBILITY) and ( 25V829000 (STRUCTURE); and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
NHTSA complaint #11730194 · source - Filed Apr 8, 2026INBody & StructureDriver Assistance & Safety TechFuel, Hybrid & EV Propulsion
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 25V829000 (Structure), 26V123000 (Back Over Prevention) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer and the dealer were not made aware of the issue. The contact had not…
NHTSA complaint #11729866 · source - Filed Mar 21, 2026ILBody & Structure
Door is making a popping noise when opening and closing the door. Does not close smoothly. Appears to be a known issue with spot welds that go bad.
NHTSA complaint #11726109 · source - Filed Mar 18, 2026OHBody & StructureDriver Assistance & Safety Tech
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11725169 · source - Filed Mar 5, 2026GABody & Structure
The door locking mechanism on the front driver and passenger side door fails to operate. When attempting to lock vehicle the front doors will make a sound attempting to lock but does successfully lock the doors. Safety is put at risk because anyone can enter the vehicle without a key at any time. Problem has not been inspected by manufacturer or independent service advisor. Has not been inspected by manufacturer, police, insurance representative, or others. No warning of…
NHTSA complaint #11722356 · source
Other 2020 Ford Escape problem areas
- Other / Unknown (311)
- Transmission & Drivetrain (240)
- Fuel, Hybrid & EV Propulsion (195)
- Electrical System (158)
- Engine (131)
- Driver Assistance & Safety Tech (101)
- Visibility & Wipers (67)
- Brakes (45)
- Wheels & Tires (27)
- Seats & Seat Belts (20)
- Acceleration & Cruise Control (19)
- Steering (18)
- Airbags (12)
- Suspension (9)
- Lighting (7)
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology