2021 Ford F-150 steering problems

Related recalls

• Recall 21V407000May 29, 2021223 vehiclesDo not drive
  STEERING · STEERING:GEAR BOX (OTHER THAN RACK AND PINION) · STEERING:RACK AND PINION

  Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles. The steering gear may have internal damage, which could result in difficulty steering, or the inability to rotate the steering wheel while driving.

  Risk: Loss of steering control can increase the risk of a crash.

  Remedy: Owners are advised to not drive their vehicles until the repair is complete. Vehicles will be towed in for service, and dealers will remove and replace the steering gear, free of charge. Owner notification letters were mailed on June 4, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S28.

What owners say

1. Filed Sep 4, 2026VASteering

   Subject: Steering Rack Failure Reimbursement Request, VIN [XXX] To Whom It May Concern, I am requesting review and reimbursement for an electronic steering rack replacement on my 2021 Ford truck, VIN [XXX]. The electronic steering fault first appeared at start-up and when turning the wheel to full lock. Initially, I could pull over, shut the truck off, restart it, and the warning would clear. After a battery replacement, battery monitoring system reset, and multiple steering…

   NHTSA complaint #11762148 · source
2. Filed Aug 24, 2026MNDriver Assistance & Safety TechSteering

   My 2021 F-150 has been diagnosed with a failed electric steering gear Code PSCM C1B00 49 2F. I understand there was a recall on some 2021 trucks with similar steering issues, although my VIN is not included. The part is on national backorder and my dealer says there are approximately 150 vehicles ahead of mine. This is a safety-related steering component, part number "ML3Z3504G"

   NHTSA complaint #11759149 · source
3. Filed Aug 22, 2026NHSteering

   My vehicle was left rendered unable to steer during use. It was taken to a local shop All Japanse Auto, who found the damage was consistent with Ford Saftey Recall 21S28. Upon speaking to AutoFair Ford of Haverhill service they informed me Ford did not include my truck in the recall despite it matching year and model and they would not be addressing the issue for me. Loss of steering mid use is amazingly careless and should be cause for taking more aggressive action

   NHTSA complaint #11758766 · source
4. Filed Aug 10, 2026UTSteering

   Electronic power steering rack failed. Vehicle matches the build date and Dearborn plant of Recall 21S28 but VIN is excluded.

   NHTSA complaint #11755926 · source
5. Filed Aug 3, 202679,000 miARTowedSteering

   The contact owns a 2021 Ford F-150. The contact stated that while parking the vehicle, the vehicle unexpectedly lost power steering functionality. The contact opened and closed the driver's side door to reset the vehicle, and the power steering function was restored; however, the failure recurred while driving. The vehicle was towed to an independent mechanic, where it was diagnosed with a PSCM internal failure and steering mechanism ball retainer failure. The mechanic…

   NHTSA complaint #11754406 · source
6. Filed Jun 11, 2026IADriver Assistance & Safety TechSteering

   The EPAS (Electric Power Assisted Steering) module experienced an internal sensor failure, causing a sudden and complete loss of power steering assist. The vehicle is available for inspection upon request and the EPAS module has been retained. The loss of power steering occurred without warning while the vehicle was in motion, requiring significantly greater physical force to maintain control of the steering wheel. This creates a serious risk of losing vehicle control,…

   NHTSA complaint #11743418 · source
7. Filed Jun 5, 2026GABody & StructureElectrical SystemSteering

   After a day of heavy rain, the vehicle stalled at a stop light and would not restart. The steering wheel and transmission locked, preventing the vehicle from being placed in neutral, creating a safety hazard as the vehicle was immobile in traffic. No warning lamps appeared prior to the failure. The vehicle required a tow. The dealer confirmed water had intruded through the passenger side cowl/firewall seam due to inadequate factory sealing, tracking down and pooling directly…

   NHTSA complaint #11742278 · source
8. Filed May 19, 202673,000 miCTSteering

   The contact owns a 2021 Ford F-150. The contact stat3ed while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The steering assist failure warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were in back order. The contact…

   NHTSA complaint #11738747 · source
9. Filed Mar 7, 2026CASteering

   Was driving and all the sudden the steering went out. Was really hard to steer and almost crashed. Very dangerous. Came up "Steering Assist Fault"

   NHTSA complaint #11722703 · source
10. Filed Jan 13, 2026TXSteering

    September 2025, we were on a vacation when we noticed that the column gear shifter on our 2021 Ford F150 seemed a bit "loose" when shifting. No issues getting into the appropriate gear…but a weird loose feeling. My husband pulled off the leather boot on the column (not sure if this is what it is called, I believe it keeps dust out) and found the problem. Two missing bolts! Earlier that year, I had found a bolt in the floor of the truck, and, unable to find where it came from…

    NHTSA complaint #11710697 · source
11. Filed Oct 11, 2025SCSteering

    Truck has 74,000 miles when i notice truck having issues prior to this my front wheels wearing unevenly truck eletric steering light up im being told has to be replaced from what im reading up on this shouldnt be having this type of issue and some models in 2021 did have issue

    NHTSA complaint #11692632 · source
12. Filed Oct 7, 2025WAElectrical SystemLightingSteering

    At a stop light vehicle will turn off and nothing electrical will work. It will have to be restarted, While turning at low speeds the electronic steering completely stops working and almost hit another car. All electrical power failure until modules reset then will start. This all happens randomly so it could happen at any point and cause serious injury. Ford can't seem to find a repair for the intermittent issue.

    NHTSA complaint #11691812 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology