2020 Ford F-350 SD fuel, hybrid & EV propulsion problems

Related recalls

• Recall 26V158000Mar 17, 20269,839 vehicles
  FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed mailed April 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S17. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 18, 2026.

• Recall 24V957000Dec 20, 2024295,449 vehicles
  FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

  Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

  Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

What owners say

1. Filed Aug 26, 2026230,000 miGATowedFuel, Hybrid & EV Propulsion

   The contact owns a 2020 Ford F-350 SD. The contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start as intended. The check engine warning light was illuminated. In addition, the contact associated the failure with NHTSA Campaign: 24V957000 (Fuel System, Diesel); and the VIN was included. The vehicle was towed to a local dealer where it was diagnosed with the fuel pump failure. The vehicle was not repaired under NHTSA…

   NHTSA complaint #11759747 · source
2. Filed Aug 20, 2026VAFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Vehicle extended cranking without starting while the vehicle is parked, and once started it was loss of motive power while driving and almost was in accident because of this. Sheehy ford see its a recall and see its exactly what the recall is stating but refusing to fix it and want to charge almost 10k to do so.

   NHTSA complaint #11758218 · source
3. Filed Jul 28, 2026MIFuel, Hybrid & EV Propulsion

   1. High Pressure Fuel Pump 2. All safety is good 3. It has been taken to the dealership and blaming it on the water separator (water/rust in fuel) The codes thrown are towards the High Pressure Fuel Pump 4. No there were no warning lights or messages prior to the failure. 5. Dealership did not provide the inspection report

   NHTSA complaint #11753218 · source
4. Filed Jul 28, 2026180,000 miMITowedFuel, Hybrid & EV Propulsion

   The contact owns a 2020 Ford F-350. The contact stated that while driving 65 MPH and towing a dump trailer, the vehicle entered LIMP Mode. The contact was able to pull over to the side of the road. The vehicle was towed to the contact's storage yard, where an independent diesel mechanic performed a diagnostic scan and retrieved diagnostic trouble codes indicating a fuel system failure. The vehicle was towed to a dealer, where it was disassembled and diagnosed with a CP4 pump…

   NHTSA complaint #11753214 · source
5. Filed Jun 2, 2026AKFuel, Hybrid & EV Propulsion

   The contact owns a 2020 Ford F-350. The contact received a notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealers were contacted; however, the parts were on back order until late September. Another local dealer was contacted (Kendall Ford of Anchorage|1950 Gambell St, Anchorage, AK 99501); however, the distance was far to great in a remote area. The contact stated that the…

   NHTSA complaint #11741602 · source
6. Filed May 21, 2026126,136 miNYEngineFuel, Hybrid & EV Propulsion

   The contact owns a 2020 FORD F-350. The contact stated while driving at an undisclosed speed, he had a loss of motive power and check engine warning light was illuminated when driving, almost causing an accident due to not being able to accelerate. The vehicle was taken to a dealer where it was diagnosed to have metal shavings in the combustion system. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the SSSC (Special…

   NHTSA complaint #11739265 · source
7. Filed May 8, 2026FLEngineFuel, Hybrid & EV Propulsion

   The component/system that failed or malfunctioned is the SCR (Selective Catalytic Reduction) NOx Catalyst Efficiency system, triggering DTC P20EE – SCR NOx Catalyst Efficiency Below Threshold (Bank 1). This issue began immediately after Ford Recall 24S78 (PCM software update) was performed on April 29, 2026 at Ferman Ford of Countryside. The truck had zero emissions or check-engine issues prior to the recall flash and was perfectly maintained to Ford standards with Howes…

   NHTSA complaint #11736551 · source
8. Filed Apr 7, 2026CADriver Assistance & Safety TechFuel, Hybrid & EV PropulsionSteering

   The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the…

   NHTSA complaint #11729685 · source
9. Filed Apr 6, 2026NJFuel, Hybrid & EV Propulsion

   The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

   NHTSA complaint #11729379 · source
10. Filed Mar 2, 2026270,000 miGATowedFuel, Hybrid & EV Propulsion

    The contact owns a 2020 Ford F-350. The contact stated that while driving at 70 MPH, the vehicle went into LIMP Mode and unintendedly decelerated and shut off. The vehicle was towed to the residence, and a dealer was contacted. The contact associated the failure with NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL). The vehicle was towed to the dealer, and the contact was informed that the CP4 high-pressure fuel pump needed to be replaced. The engine was repaired, and…

    NHTSA complaint #11721445 · source
11. Filed Feb 25, 2026MTFuel, Hybrid & EV Propulsion

    The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL) and 25V686000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact received a letter from the manufacturer stating that parts for NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL), were available. The vehicle was taken to the dealer, where the contact was informed that while the software was…

    NHTSA complaint #11720486 · source
12. Filed Feb 17, 2026TNFuel, Hybrid & EV Propulsion

    A component has not yet failed but an existing recall (Ford recall 24S78 / NHTSA ID 24V957) describes the potential for loss of motive power increasing the risk of a crash. This recall was issued in December of 2024. I received a notice in January of 2026 that the repair was available, went to my local dealer and was told the recall had been paused on 02/03/2026 - no actual repair is currently available. I live full-time in my 2021, 20,000 lb., 5th-wheel RV and frequently…

    NHTSA complaint #11718642 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology