2020 Ford F-350 SD steering problems

Related recalls

• Recall 25V626000Sep 19, 2025115,539 vehicles
  STEERING:COLUMN

  Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.

  Risk: A loss of steering control increases the risk of a crash.

  Remedy: Dealers will inspect the steering column, and repair or replace the upper shaft as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S94. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 23, 2025.

What owners say

1. Filed Jun 24, 2026COCrash1 injuredTowedSteering

   The contact owns a 2020 Ford F-350. The contact stated that while driving 30 MPH and driving around a curve, the steering wheel was turned; however, the vehicle failed to respond and crashed into a guardrail. The contact associated the failure with NHTSA Campaign Number: 25V626000 (Steering). There was extreme damage to the underbody of the vehicle, and several parts were separated from the vehicle. The vehicle was towed to an impound lot and was deemed a total loss by the…

   NHTSA complaint #11746176 · source
2. Filed Apr 7, 2026CADriver Assistance & Safety TechFuel, Hybrid & EV PropulsionSteering

   The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the…

   NHTSA complaint #11729685 · source
3. Filed Mar 2, 2026100,000 miTXSteering

   The contact owns a 2020 Ford F-350. The contact received notification of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL), 25V626000 (STEERING), and 25V686000 (BACK OVER PREVENTION). The contact stated that while driving at an undisclosed speed, the steering wheel was wobbly. The steering wheel detached from the housing four inches and independently moved up and down. The contact had not lost control of the vehicle. The contact was unsure if any warning lights were…

   NHTSA complaint #11721549 · source
4. Filed Feb 6, 2026FLSteering

   Ford sent this recall letter in October, 2025. It’s unbelievable, and unacceptable that Ford would describe a “potential loss of steering control resulting in a crash or injury (or death). However we don’t instruct you to stop driving your vehicle. Parts to fix your defective steering column which could come apart in your hands while driving down the interstate with loved ones, or towing (full ton trucks are meant for heavy towing) won’t be available until 1st quarter 2026”.…

   NHTSA complaint #11716226 · source
5. Filed Jan 15, 2026ILSteering

   This recall has been going on for over three months. I have canceled vacations and other trips due to the severity of this recall. I haul a truck camper and I do disaster relief/recovery with several groups. I use my truck to get there and sleep in my camper due a lack of resources during a disaster. This recall has prevented me from responding. Ford has given no indication of when this is to be repaired.

   NHTSA complaint #11711251 · source
6. Filed Dec 9, 2025CASteeringSuspension

   This has occured multiple times. While driving on freeway at speeds between 65 and 75 MPH and hitting rough asphalt, the vehicle begins shaking violently, almost to the point of losing control. It will only stop if I slow down to under 40 mph or stopping altogether. This has been very frightening when it occurs in traffic on freeways. It seems to occur mainly when on a curve.

   NHTSA complaint #11704106 · source
7. Filed Nov 6, 2025WYDriver Assistance & Safety TechFuel, Hybrid & EV PropulsionSteering

   The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL), 25V626000 (STEERING), and 25V686000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not…

   NHTSA complaint #11697899 · source
8. Filed Nov 3, 2025IDSteering

   The steering column upper shaft may have been manufactured wrong and can result in losing the steering. I can not drive the vehicle. I live far from Boise and I'm missing family events and hunting for which I paid tags/license. The parts for this will not be in till next year sometime, per the recall letter. The vehicle has not been inspected and the recall letter doesn't ask for it to be. There has not been any problems up until now.

   NHTSA complaint #11697188 · source
9. Filed Sep 30, 2025NVCrash1 injuredTowedSteering

   I was driving when the steering column upper sharft sperated from the steering wheel. i was driving without any control of the steering. They still have not inspected this. I had it towed to Capital Ford of Sept 3rd. This is directly related to recall 25V626. This can happen while driving and is terrifying especally because there is zero warrning and you do not expect this to happen.

   NHTSA complaint #11690649 · source
10. Filed Sep 8, 2025NVCrashTowedSteeringWheels & Tires

    I was driving forward approx 5 mph and lost all control of the steering. The steering wheel was not moving the front tires at all. There was no warning, and indication that the steering was going bad. The truck is 2020 with approx 80,0000 miles. Not lifted, no off roading. The steering wheel will just spin no stop to it in either direction. My understaning with this truck is there is no intermidated shaft so it didnt slowly go out. The night before my family and i were…

    NHTSA complaint #11685751 · source
11. Filed Jun 9, 2025OKSteering

    The steering wheel all of a sudden got really loose and will pull away from the steering column. I called Ford service at the dealership I bought it from. They said my extended warranty has just expired. They also say there are no active recalls for this issue. This is not something that should ever happen. I have never had this problem with and vehicle I have ever owned in the 30 + years of owning and driving. Is there anything that can be done to have them cover this…

    NHTSA complaint #11665884 · source
12. Filed Apr 2, 202575,000 miOKTowedSteering

    The contact owns a 2020 Ford F-350. The contact stated that upon starting the vehicle, the steering wheel was loose and had no resistance. The contact stated that the steering wheel failed to operate as needed. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the steering shaft had fallen out of the lower steering column. The mechanic was able to order the part and repaired the vehicle. The dealer was…

    NHTSA complaint #11652235 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology