2019 Ford Fusion Energi problems, complaints & recalls

Updated Oct 11, 2026 from NHTSA data · How we count

Owners have filed 120 complaints with NHTSA about the 2019 Ford Fusion Energi, most often about electrical system. There is 1 recall for this model year.

Complaints: 120
Recalls: 1
Crashes: 0
Fires: 2
Injuries: 1
Median mileage: 43,000 mi

Key facts

Electrical System is the most-reported problem area, named in 104 of 120 complaints (87%).
Fuel, Hybrid & EV Propulsion (10) and engine (10) follow.
Half of the complaints that list mileage happened before 43,000 mi.
Owners reported 0 crashes, 2 fires and 1 injury.
The 2019 Ford Fusion Energi has 1 recall on file.
NHTSA has opened 1 defect investigation covering this vehicle.
It has the most serious complaint record of all 8 Ford Fusion Energi model years we track.

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)	Complaints
Electrical system	102
Engine	10
Fuel/propulsion system	9
Unknown or other	7
Power train	6
Communication:manufacturer telematics	2
Service brakes	2
Hybrid propulsion system	1

When problems happen (mileage)

Mileage at the time of the problem, for 2019 Ford Fusion Energi complaints that list mileage.

2019 Ford Fusion Energi recalls (1)

Recall 19V099000Feb 15, 20192,108 vehicles
HYBRID PROPULSION SYSTEM
Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."
Risk: Potential contact with high voltage sources increases the risk of injury.
Remedy: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

NHTSA defect investigations

DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

NHTSA 5-Star safety ratings

Version	Overall	Frontal	Side	Rollover
2019 Ford Fusion Energi 4 DR FWD	Not Rated	Not Rated	Not Rated	★★★★☆

Recent 2019 Ford Fusion Energi complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

Filed Oct 7, 2026TNElectrical System
National Highway Traffic Safety Administration Office of Defects Investigation / Vehicle Safety Hotline 1200 New Jersey Avenue SE West Building Washington, DC 20590 RE: VEHICLE SAFETY COMPLAINT 2019 Ford Fusion Hybrid Ford Recall 23S33 / NHTSA Recall 23V440/June 16, 2023 To Whom It May Concern: I am submitting this correspondence to formally document a potentially serious safety concern involving my 2019 Ford Fusion Hybrid, which is subject to Ford Recall 23S33 / NHTSA…
NHTSA complaint #11769681 · source
Filed Sep 2, 2026CAElectrical SystemTransmission & Drivetrain
Charge circuit condition indicator light this is defective electrical system that left not corrected there is a possibility of an electrical fire. Three indicator lights units have been installed on this vehicle, a 2019 ford fusion energi ( known as a plug in hybrid) all three indicator charge level lights have burn out within a warranty period of operation and ford will not acknowledge faulty hardware have been installed in this and other vehicles’. Ford refuses to…
NHTSA complaint #11761753 · source
Filed Jul 15, 2025NYElectrical System
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V44000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the vehicle was taken to the dealer where it was confirmed that the HV battery needed to be replaced. The contact was informed that the HV battery was ordered on June 6,2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
NHTSA complaint #11673691 · source
Filed Mar 16, 2025MOFuel, Hybrid & EV Propulsion
re. recall 23V-440 Issued June 2023 as of March 2025 (one year and 9 months later), on remedy. they now claim one will be available 3Q25, but they also estimated a fix 3Q24. this is an UNACCEPTABLE amount of time to not have a fix and have a formal recommendation not to charge the vehicle.
NHTSA complaint #11648589 · source
Filed Feb 12, 2025WIElectrical System
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11642233 · source
Filed Jan 30, 202530,000 miTNElectrical SystemEngineSeats & Seat Belts
The contact owns a 2019 Ford Fusion Energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The contact was concerned about using the vehicle. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall…
NHTSA complaint #11639549 · source
Filed Jan 7, 2025GAElectrical System
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11634706 · source
Filed Dec 17, 2024FLFireElectrical SystemOther / Unknown
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The Hybrid system/battery caught fire. The vehicle is with the Insurance company Allstate, I believe should be available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The vehicle caught fire after just dropping my kid in to his school, the school has to be evacuated as the vehicle burned near the building. 3. Has the…
NHTSA complaint #11631314 · source

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Other 2019 Ford models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology