2020 Ford Fusion Energi electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Jul 24, 2026VAElectrical System

   I am filing a complaint regarding Ford Safety Recall 23S33 (NHTSA Campaign 23V440) for my 2020 Ford Fusion Energi. I brought my freshly purchased vehicle to my local authorized dealer, Sheehy Ford, to fix the high-voltage battery replacement recall. The dealership told me they had to order the part before they could schedule the repair. They have since stated that Ford corporate is experiencing low stock and is not allocating the necessary remedy parts to the dealer network,…

   NHTSA complaint #11752722 · source
2. Filed Feb 18, 2025CAElectrical System

   The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint #11643358 · source
3. Filed Nov 20, 202445,541 miNYElectrical System

   The contact owns a 2020 Ford Fusion Hybrid. The contact was unable to charge the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Ford of Smithtown (440 Middle Country Rd., St. James, NY 11780). The contact stated that the manufacturer had exceeded…

   NHTSA complaint #11626444 · source
4. Filed Jun 24, 2024NVElectrical System

   The contact owns a 2020 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint #11596180 · source
5. Filed May 22, 2024AZElectrical System

   The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available.…

   NHTSA complaint #11590186 · source
6. Filed May 18, 2024ORElectrical System

   The center console display unit acts as though "ghost fingers" (internet term) are continuously exercising the display, since at least December 2023. If on climate, it will turn the climate controls on and off, and if on phone, it will attempt to delete phone contacts. The only screen that is safe to leave the display at, is navigation, so that it continually flickers and moves the map around the state, country and world. I cannot turn off the steering heater, or change…

   NHTSA complaint #11589483 · source
7. Filed May 9, 2024CAElectrical System

   The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.…

   NHTSA complaint #11587930 · source
8. Filed Apr 29, 2024NVElectrical SystemEngine

   I am aware of the recall on the ford fusion plug in hybrid and for that reason I do not plug it in. We are supposed to use this as a regular hybrid until the fix comes out. That said, my car turns off randomly in traffic. All the warning lights turn on and the car fully shuts down and has to restart. This happens without warning, while in traffic. Last week it happened 3 times on one single drive home from picking up the kids from school. This is not supposed to happen if we…

   NHTSA complaint #11585961 · source
9. Filed Apr 25, 2024CAElectrical System

   The contact owns a 2020 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

   NHTSA complaint #11585270 · source
10. Filed Apr 4, 2024PAElectrical System

    The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint #11581133 · source
11. Filed Apr 3, 2024PAElectrical System

    Five months after buying our 2020 Ford Fusion Energi plug-in hybrid, Ford issued a recall stating that it was unsafe to plug it in. Now, going on 10 months later, Ford still has not corrected this safety issue. They continually say they're working on it, but I paid for a car that I didn't get. This car is not a plug-in hybrid if life-threatenting risk of fire or "loss of motive power" means I can't plug it in.

    NHTSA complaint #11580854 · source
12. Filed Apr 1, 2024MNElectrical System

    This is a PHEV Fusion. Prior to the recall I noticed a red light coming from the "box" that is part of the charging cord. I disconnected the charging cord from the wall outlet. Upon a closer inspection I found that there had been a fire inside the receptacle box that had burnt a hole in the box and destroyed the receptacle. I replaced the receptacle and box and continued charging the battery and suspected that there had been a fault in the receptacle. However, I received…

    NHTSA complaint #11580483 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology