2012 Ford Fusion body & structure problems

Related recalls

No recalls on file.

What owners say

1. Filed Apr 8, 2026124,000 miAZBody & Structure

   The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds and making a left turn, the driver's side door unexpectedly opened. The contact stated that the door ajar warning light was illuminated. The failure became a recurring failure. The contact had taken the vehicle to a local dealer where it was diagnosed, and determined that the door latch needed to be replaced. The vehicle was not repaired. The contact researched online and related the…

   NHTSA complaint #11730008 · source
2. Filed Apr 24, 2025MEBody & StructureFuel, Hybrid & EV PropulsionSuspension

   Absolute unacceptable level of rust to the body and frame. Even with regular car washes, sitting for a year covered. It’s literally totalled and I am out of a car. It’s a 2012 with this amount of rust

   NHTSA complaint #11656538 · source
3. Filed Nov 23, 2024NJBody & Structure

   Driver door is not locking. Tried with manual key too but not successful. Tried to open door from inside but no success. Looks like door assembly or spring is faulty and designed poorly This can be a safety hazard as driver can't get out of car easily. Pls recall all Ford fusion 2012 and ask dealers to fix it. I checked few articles forums and YouTube videos and everywhere it says there might be a spring problem or some plastic issue in latch or door assembly.

   NHTSA complaint #11627056 · source
4. Filed Oct 3, 2024116,945 miMEBody & Structure

   The contact owns a 2012 Ford Fusion. The contact stated that while the vehicle was parked, the driver's side door failed to open using the interior door handle. The vehicle was taken to the dealer where it was diagnosed and determined that the driver’s side interior door handle needed to be replaced. The vehicle was repaired but the failure reoccurred three years later. The contact stated that on the second occasion, the driver’s and front passenger’s side windows were…

   NHTSA complaint #11617905 · source
5. Filed Apr 5, 2023FLBody & Structure

   This is the second time my door latch has malfunction. I'm a single parent and to keep having to come out of pocket to get the same issue fixed is a big inconvenience.The inside is broken I have to roll my window down and unlock my door from the outside just to get out of my car. This is a major safety hazard why hasn't the recalled 2012 Ford fusions been included for the door latches? I can't even lock my door and there has been numerous break-ins close by.

   NHTSA complaint #11515653 · source
6. Filed Dec 19, 2022CABody & Structure

   Front Driver Side door handle mechanism breaks and will not open the door when the lock mechanism is in the Unlocked position. To open the door from the interior, the driver must roll down the electrically-powered window and use the exterior latch to open the door. There are multiple examples of these situations and the owner’s description of repairs. Here is one example: https://youtu.be/At96DIaPyc8 This is a serious and significant safety hazard for the vehicle driver,…

   NHTSA complaint #11498075 · source
7. Filed Dec 1, 2022140,000 miMOBody & Structure

   The contact owns a 2012 Ford Fusion. The contact stated while her passenger was attempting to open the front passenger’s side door, the door would not open. The passenger rolled the window down and open the door using the exterior door handle. The contact also noticed that while attempting to lock the vehicle, the vehicle failed to lock securely. The vehicle was taken to the dealer and the door handle and the latch inside the vehicle were replaced; however, the failure…

   NHTSA complaint #11495690 · source
8. Filed Aug 9, 202231,000 miINBody & Structure

   The contact owns a 2012 Ford Fusion. The contact stated that while operating the vehicle and after closing the front driver’s side door, the door lock failed to automatically lock and secured the door. The driver indicated that the door had to be manually locked in order to be secured. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 31,000.

   NHTSA complaint #11478350 · source
9. Filed Jul 20, 202231,000 miINBody & Structure

   The contact owns a 2012 Ford Fusion. The contact stated while attempting to exit the vehicle through the front driver’s side door, the door handle fractured. The contact was able to use the remaining part of the door handle to exit the vehicle. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 31,000. The VIN was invalid.

   NHTSA complaint #11474984 · source
10. Filed Apr 13, 202235,000 miTXBody & Structure

    The contact owns a 2012 Ford Fusion. The contact stated while starting the vehicle, she attempted to open the front driver’s side door but it failed to open. The contact stated no warning light was illuminated. The contact stated that she opened the front driver’s side window and was able to reach the door handle to open the door. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side door latch to be replaced. The…

    NHTSA complaint #11460632 · source
11. Filed Nov 26, 2021TXBody & Structure

    Door handle open mechanism failed (of driver side door) thus causing a safety issue because you cannot exit the vehicle when inside, except by rolling down the window. This issue has been reported by several other owners.

    NHTSA complaint #11441785 · source
12. Filed Oct 18, 2021NHBody & Structure

    The driver side door handle suddenly failed to open the door from the interior. In order to exit the vehicle, the window has to be rolled down and the external handle needs to be utilized

    NHTSA complaint #11437133 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology