2016 Ford Fusion body & structure problems

Related recalls

• Recall 23V775000Nov 17, 202345,173 vehicles
  LATCHES/LOCKS/LINKAGES:DOORS:LATCH

  Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

  Risk: Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

  Remedy: Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

• Recall 20V177000Mar 23, 2020288,110 vehicles
  LATCHES/LOCKS/LINKAGES:DOORS:LATCH

  Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

  Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

  Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

What owners say

1. Filed Jan 19, 2026TNBody & StructureOther / Unknown

   I am requesting formal escalation and review of my case due to a repeat failure of a safety recall component that has rendered my vehicle unsafe and not safely operable. My vehicle is a 2016 Ford Fusion. In 2024, a door latch safety recall repair was completed at an authorized Ford dealership. The same door latch has now failed again, causing the door to not close or latch at all, creating the same safety condition the recall was intended to correct. Both the dealership and…

   NHTSA complaint #11711837 · source
2. Filed Oct 27, 2025MDCrashTowedBody & StructureBrakesWheels & Tires

   On [XXX], Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Quality service for superior stopping power." According to their site, their tire…

   NHTSA complaint #11695733 · source
3. Filed Oct 18, 2025MDCrashTowedBody & StructureBrakesSteering

   This is a notice for Ongoing consumer fraud and deceptive business practices that are negatively affecting the community and jeopardizing life and safety and through unsafe work practices that are negatively affecting the community’s safety and well being. When I returned to request official documentation of their unsafe work practices, I was lacked up by the employees and manager [XXX] , who thought it was hilarious that the wheel fell off my vehicle and then I could’ve…

   NHTSA complaint #11694342 · source
4. Filed Oct 18, 2025MDCrashTowedBody & StructureBrakesSuspension

   On May 16, 2024, Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Quality service for superior stopping power." According to their site, their tire…

   NHTSA complaint #11694341 · source
5. Filed Oct 17, 2025TXBody & StructureElectrical SystemOther / Unknown

   - Window motor passanger side not working unable to close window. 2023 - Sync system not working after battery and key changed by dealership. 2021 - Rearview Camera no display found - lighter port in console over heats

   NHTSA complaint #11694192 · source
6. Filed Jul 21, 2025130,000 miCABody & Structure

   The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the rear driver’s side door opened independently. After a visual inspection, the contact observed that the door had failed to latch securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number:…

   NHTSA complaint #11675176 · source
7. Filed Apr 13, 2025OHBody & StructureElectrical System

   When key is in ignition and either In on position with engine off or In accessory state the dash starts to click and the hood then releases and opens Does not happen when key is not in the ignition and driver door is open or when car is running or when car is locked but does happen if key was just removed from ignition and door has not been opened yet There are not service lights on and all trunk buttons still work when pressed

   NHTSA complaint #11654306 · source
8. Filed Apr 1, 202580,000 miCOBody & Structure

   The contact owns a 2016 Ford Fusion. The contact stated that the passenger’s side front door failed to latch closed securely. Additionally, the messages “Hood Ajar" and "Door Ajar" were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was…

   NHTSA complaint #11652108 · source
9. Filed Nov 18, 2024247,700 miNCBody & StructureEngine

   The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 247,700.

   NHTSA complaint #11625876 · source
10. Filed Aug 1, 202493,000 miNJBody & Structure

    The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving approximately 3 MPH and attempting to pull into the driveway of residence, the driver’s side door latch detached, causing the door to open unintendedly. The driver was unable to close the door. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Numbers: 20V177000 (Latches/Locks/Linkages). The vehicle was driven to a dealer where it was…

    NHTSA complaint #11605883 · source
11. Filed Jul 29, 2024100,000 miFLBody & Structure

    The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle…

    NHTSA complaint #11605059 · source
12. Filed Jun 24, 2024NCBody & Structure

    My drivers side door will not latch closed due to cracking from extreme heat. When I try and shut my door it doesn't latch and pops open.

    NHTSA complaint #11596126 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology