2016 Ford Fusion driver assistance & safety tech problems

Related recalls

• Recall 25V695000Oct 13, 20251,448,655 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

  Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

What owners say

1. Filed Oct 6, 2026147,000 miGACrashDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 26V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera displayed an inverted image, causing the vehicle to crash into another parked and unoccupied vehicle on one occasion. The other vehicle sustained minor paint scratches. The contact stated that the manufacturer had exceeded a…

   NHTSA complaint #11769365 · source
2. Filed Oct 6, 2026158,000 miNCDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed a blank image. The message "Camera Unavailable - Contact Dealer" displayed. The dealer was made aware of…

   NHTSA complaint #11769308 · source
3. Filed Oct 5, 2026CADriver Assistance & Safety TechOther / Unknown

   It's been 1 year and there is still no resolution to this recall. when does this become a priority for the car manufacture to find a solution sooner rather than never?

   NHTSA complaint #11769153 · source
4. Filed Oct 2, 202670,000 miGADriver Assistance & Safety Tech

   The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed an image with lines. Additionally, the rear-view camera screen was excessively hot to the touch and the rear-view camera display flashed on and off. The contact later became aware that the rear-view camera display failed to power up. The vehicle was taken to the dealer; however, the contact was requested to pay for a diagnostic test. The contact later received…

   NHTSA complaint #11768473 · source
5. Filed Oct 2, 202675,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a black screen. The manufacturer was made aware of the issue but was unable to provide a timeline…

   NHTSA complaint #11768445 · source
6. Filed Sep 25, 2026150,000 miOHDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display a clear image. The message "Camera not Available - Please Contact Local Dealer" was displayed on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…

   NHTSA complaint #11766905 · source
7. Filed Sep 23, 2026210,000 miNCDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Fusion. The contact stated that the rear-view camera had been inoperable for several months. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure…

   NHTSA complaint #11766412 · source
8. Filed Sep 22, 202699,350 miMIDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a blank screen. The dealer was contacted, and it was confirmed that the part was not yet available.…

   NHTSA complaint #11766099 · source
9. Filed Sep 21, 2026170,000 miMNDriver Assistance & Safety Tech

   The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to operate intermittently. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed…

   NHTSA complaint #11765948 · source
10. Filed Sep 18, 2026TXCrash2 injuredDriver Assistance & Safety TechOther / Unknown

    The component that fail was the backup camera, and the dashboard screen was black. I was looking at the screen backing up, and I seen that the camera was black and had like colorful lines on it, and also my screen. One side was like a black spot inside of their screen on the deck of the radio. I proceeded to back up and turn my wheel and that’s when I a bump and grinding sound. Therefore, once I stopped backing up, I got out the car in my passenger rear bumper was hanging…

    NHTSA complaint #11765429 · source
11. Filed Sep 18, 2026NCDriver Assistance & Safety Tech

    The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while reversing in the driveway, the back over prevention camera became inoperable. The message “Camera Unavailable” was displayed. The Ford call center was contacted by phone and advised the contact that the camera might not be repaired until the remedy was available.

    NHTSA complaint #11765346 · source
12. Filed Sep 15, 2026NYDriver Assistance & Safety TechElectrical System

    1. System / Component Failed: The rearview camera system displays a blank, distorted, or black screen while the vehicle is in reverse, completely eliminating rearward visibility. 2. Safety Risk: The loss of backup camera functionality directly impairs critical rearward visibility while reversing, significantly increasing the risk of a backover crash, striking pedestrians, or colliding with obstacles. 3. Manufacturer & Dealer Confirmation: This vehicle is affected by Ford…

    NHTSA complaint #11764574 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology