2014 Ford Fusion driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed May 20, 2026110,000 miUTDriver Assistance & Safety Tech

   The contact owns a 2014 Ford Fusion. The contact stated that the rearview camera intermittently displayed a distorted image. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 110,000.

   NHTSA complaint #11738980 · source
2. Filed Mar 27, 2026COBrakesDriver Assistance & Safety Tech

   Complaint Description: I am filing a complaint regarding a severe brake assist failure in my 2014 Ford Fusion. The vehicle has experienced a repeated loss of brake assist, resulting in a hard brake pedal and increased stopping distance. Despite multiple visits to the dealership, only the vacuum pump was replaced, and the root cause was intally never fully diagnosed. Full diagnosis is still under dealersip review at Phil Long Ford of Denver. I am concerned that this is part…

   NHTSA complaint #11727430 · source
3. Filed Mar 7, 2026FLDriver Assistance & Safety Tech

   The rear view camera on my Ford Fusion has been not working. A couple months ago it was off and on when it did not work. When it was too hot the camera would not work and have an error that says to go to a dealership. I dealt with it because it was every once in a while, but now it never works. I went to my local mechanic and he did not know what was causing the problem. I saw that multiple Ford cars, including Fusions, are under recall for what appears to be the same issue…

   NHTSA complaint #11722701 · source
4. Filed Feb 10, 2026120,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2014 Ford Fusion. The contact stated that while in reverse(R), the rearview camera image was black or distorted. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the dealer informed the contact that the repair could not be covered because the VIN was not…

   NHTSA complaint #11716952 · source
5. Filed Feb 10, 2026FLDriver Assistance & Safety Tech

   the cross trafic light warning comes out as not working while i am driving on highway or any other street and the system is actually working

   NHTSA complaint #11716947 · source
6. Filed Jan 28, 2026WADriver Assistance & Safety TechSteeringSuspension

   One day the car was fine, next morning went to start car and was greeted by multiple failure warnings - Adaptive Cruise Control Not Available, Service AdvanceTrac, Steering Assist Fault Service Required, and Hill Start Assist Not Available. Efforts to restart without errors failed. Power Steering lost and unable to turn the wheel without great effort. Parked car and towed to dealer, Failure of Electronic Rack and Pinion Steering per the dealership at a cost of $2500 - $3000.…

   NHTSA complaint #11714072 · source
7. Filed Oct 30, 2025INDriver Assistance & Safety TechOther / Unknown

   The backup camera is not working right it's either fuzzy or it's black and sometimes it is showing on opposite direction causing me to almost have a huge accident with my children inside this is currently still happening and started over 2 months ago.

   NHTSA complaint #11696671 · source
8. Filed Oct 20, 202586,000 miKYDriver Assistance & Safety Tech

   The contact owns a 2014 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera displayed a blank screen, or no lines, no color, and glitched while operating. A dealer was contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The dealer was contacted; however, the contact was informed that there was no recall on the VIN for the rearview camera. The vehicle was not repaired. The manufacturer was not notified…

   NHTSA complaint #11694550 · source
9. Filed Apr 7, 2025150,000 miMIDriver Assistance & Safety TechElectrical SystemSteering

   The contact owns a 2014 Ford Fusion. The contact stated that while leaving a parking lot at approximately 10 MPH, the steering wheel seized. The contact turned off the vehicle and waited for a while before restarting the vehicle. The contact restarted the vehicle 3 times before being able to turn the steering wheel; however, the power steering functionality remained inoperable. The contact stated that the Service Advancetrac, Lane Keep Assis system malfunction, Hill Start…

   NHTSA complaint #11653101 · source
10. Filed Feb 13, 2025143,000 miTXDriver Assistance & Safety Tech

    The contact owns a 2014 Ford Fusion. The contact stated that back over prevention camera failed to operate as needed with a black image displayed on the screen. The contact called the dealer and was informed that the vehicle was not under recall. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was…

    NHTSA complaint #11642474 · source
11. Filed Jan 12, 2025TNDriver Assistance & Safety TechSteering

    The notification appears as steering system fault service required, blind spot system fault, and cross traffic fault this happened while driving lost ability to steer car dosent crank, this poses a serious risk of injury/death.

    NHTSA complaint #11635478 · source
12. Filed Nov 23, 2024VADriver Assistance & Safety Tech

    Since around 2020 / 2021 the vehicle rear-view camera has been malfunctioning. The screen can go blank or show an error message intermittently while in use, often moments after the vehicle starts to move, making continued immediate movement dangerous for the driver or pedistrians. The video feed sometimes works, sometimes shows an error message to contact the dealer. Sometimes the feed flashes back and forth intermittently working and showing a black sreen, every few…

    NHTSA complaint #11626971 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology