2013 Ford Fusion driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed Oct 23, 2025110,000 miVADriver Assistance & Safety Tech

   The contact owns a 2013 Ford Fusion. The contact stated that the back-over prevention camera image was blank. While reversing, the camera suddenly became inoperable. There was no alert or beeping to warn the driver of an approaching pedestrian when the camera became inoperable. There was no warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact called the local dealer and was informed…

   NHTSA complaint #11695285 · source
2. Filed Sep 22, 2025TXCrashTowedBrakesDriver Assistance & Safety Tech

   I was on the highway and a car came in front of me, When I tried to stop the brake was hard and wouldn’t stop! It veered me into the wall and totaled my car. My brakes stiffed up and didn’t stop which cause me to crash.

   NHTSA complaint #11688782 · source
3. Filed Jul 4, 2025OH1 injuredDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   The rear view camera will display a black screen or the image will be reversed causing confusion and dangerous reversal actions. Also the camera will go black in the middle of parking or not display at all. The transmission will slip without warning and the vehicle will have have to be shut down and restarted in order to drive correctly.

   NHTSA complaint #11671212 · source
4. Filed Jul 3, 2025142,000 miGADriver Assistance & Safety Tech

   The contact owns a 2013 Ford Fusion. The contact stated that while reversing, the back-over prevention camera displayed a black screen, creating a visibility hazard for the driver. The cause of the failure was not yet been determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 142,000.

   NHTSA complaint #11671091 · source
5. Filed Nov 15, 2024120,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2013 Ford Fusion. The contact stated that while reversing, the center display failed to display a rear image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure and referred the…

   NHTSA complaint #11625450 · source
6. Filed Jun 29, 2024CODriver Assistance & Safety TechElectrical System

   The backup camera fails to show an image from behind the car over 75% of the time. The display in the car is black upon putting the car in reverse, within about 2 seconds a message displays “rear view camera is unavailable. Please contact your dealership.” The collision sensors (rear cross traffic) also does not work when the camera is not working. Looking at multiple online sites, as well as a friend who has a similar model Fusion as I do, there are many many reports of…

   NHTSA complaint #11597740 · source
7. Filed Mar 9, 2024TXDriver Assistance & Safety TechSteering

   Car suddenly would have power but no start. After replacing what was thought needed replacement, the alternator is when it wouldn't steer anymore. Further inspection concluded it was the electrical rack and pinion, leaving no steering and or assist.

   NHTSA complaint #11576384 · source
8. Filed Feb 9, 2024GADriver Assistance & Safety TechEngineTransmission & Drivetrain

   The engine makes a very loud ticking and whirring sound, there are also quite a few electrical components that will not communicate with the PCM causing errors on the vehicle code such as a switch component failure U2002-96 Battery voltage circuit below and above threshold U3003-16 and U3003-17, electric park break enable - Deactivated B1111-53. Lost communication with restraints control module U0151-00 Lost communication with pscm U0131-00 invalid data received from pscm -…

   NHTSA complaint #11571126 · source
9. Filed Aug 2, 2023100,000 miTXDriver Assistance & Safety Tech

   The contact owns a 2013 Ford Fusion. The contact stated while shifting to reverse(R), the message “Contact Manufacturer” was displayed on the screen. Additionally, the camera screen went black. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

   NHTSA complaint #11536077 · source
10. Filed Apr 26, 2023GABrakesDriver Assistance & Safety Tech

    The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while coming to a complete stop, the brakes made an abnormal sound. The traction control system warning light was illuminated. Additionally, the contact stated while driving over a bump, a message indicating that Traction Control Unavailable was…

    NHTSA complaint #11519051 · source
11. Filed Jul 1, 2022153,000 miPAAirbagsDriver Assistance & Safety Tech

    The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the air bag warning light illuminated. The contact also stated that the rearview camera functionality was inoperable. The vehicle was diagnosed with rearview camera failure by the dealer; however, the contact was informed that the failure was a manufacturing failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure…

    NHTSA complaint #11472061 · source
12. Filed Oct 23, 2021INDriver Assistance & Safety Tech

    Power steering failure in parking lot. Steering did not return to center like normal after turning, shortly after while pulling into parking spot the power steering failed. Power steering reset tried and failed. Computer reset tried and failed, vehicle has no power steering or lane keeping capabilities.

    NHTSA complaint #11437907 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology