2015 Ford Fusion driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed Oct 1, 2026120,000 miGADriver Assistance & Safety Tech

   The contact owns a 2015 Ford Fusion. The contact stated that while reversing, the rear-view camera became inoperable. The dealer was contacted by phone and made aware of the failure. The contact was informed the repair was not covered under recall. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The failure mileage was approximately 120,000.

   NHTSA complaint #11768319 · source
2. Filed May 27, 2026ALCrash1 injuredDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Fusion. The contact stated while reversing, the rear-view camera displayed a brief image, a blue image or a black image with the message " Rearview Camera Unavailable". The contact stated while reversing at an undisclosed speed, the failure recurred, causing the rear-end to strike a pole. The contact sustained a whiplash, and minor neck pain but did not seek medical assistance. The trunk of the vehicle sustained a dent. Upon looking up recall…

   NHTSA complaint #11740443 · source
3. Filed Mar 6, 2026SCDriver Assistance & Safety TechElectrical System

   The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.

   NHTSA complaint #11722564 · source
4. Filed Feb 7, 2026TNCrashTowedAirbagsBrakesDriver Assistance & Safety Tech

   Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came…

   NHTSA complaint #11716512 · source
5. Filed Jan 10, 2026WADriver Assistance & Safety TechElectrical System

   My 2015 Ford Fusion back over prevention camera system, is no longer working. I only get the black screen with error message "Camera is unavailable. Contact dealership". Which is creating a safety issue, while the vehicle is backing up. Reference Recall Number 25SA9 as many other ford products have the same issue. Many 2015 Ford models are covered under this recall. However, my fusion is not, because the recall only states 2016. My camera was troubleshot by a certified…

   NHTSA complaint #11710082 · source
6. Filed Nov 24, 2025103,000 miKYDriver Assistance & Safety Tech

   The contact owns a 2015 Ford Fusion. The contact stated that while in reverse(R), the rearview camera image was distorted. A message "Check with Dealer" was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact related the failure to an undisclosed recall for 2016 Ford Fusion vehicles specifically. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

   NHTSA complaint #11701147 · source
7. Filed Oct 28, 2025GADriver Assistance & Safety TechOther / Unknown

   Back passenger seatbelt won't work. Mirror sensors go off randomly when no cars are around when I'm in reverse. Backup camera malfunctions and the screen turns black.

   NHTSA complaint #11695985 · source
8. Filed Oct 22, 202544,000 miVADriver Assistance & Safety Tech

   The contact owns a 2015 Ford Fusion. The contact stated that while reversing, the camera image was flipped and backwards, and occasionally the screen was blank. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). The local dealer was contacted and confirmed that the VIN was not included in the recall. The contact was informed about a diagnostic test to determine the cause of the…

   NHTSA complaint #11695019 · source
9. Filed Oct 19, 2025VADriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both front…

   NHTSA complaint #11694385 · source
10. Filed Sep 16, 2025CADriver Assistance & Safety TechElectrical System

    In November 2024 my back up camera failed. The dealership diagnosed a failed camera and installed a new one for $ 800. In July 2025 the camera failed again. It was under warranty but the dealer diagnosed the issue as a low power failure and replaced the battery for $ 600. This week the back up camera is beginning to intermittently fail with a message "see dealership for repair". I feel I may have spent $ 1400 for unnecessary repairs as the issue still exists. My Ford Fusion…

    NHTSA complaint #11687749 · source
11. Filed Sep 9, 2025MODriver Assistance & Safety Tech

    The contact owns a 2015 Ford Fusion. The contact stated that on several occasions while in reverse(R), the back over prevention camera froze, and the screen went black. The contact stated that via an online tutorial video, she became aware that there was a wire failure in the front driver’s seat. The contact stated that on several occasions when the screen went black and or froze, the front driver’s seat was moved back and forth, and eventually the camera worked normally.…

    NHTSA complaint #11685916 · source
12. Filed Jul 17, 2025CADriver Assistance & Safety Tech

    The contact owns a 2015 Ford Fusion Hybrid. The contact stated that while reversing, the rearview camera failed to display an image. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    NHTSA complaint #11674360 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology