2015 Ford Fusion body & structure problems

Related recalls

• Recall 20V177000Mar 23, 2020288,110 vehicles
  LATCHES/LOCKS/LINKAGES:DOORS:LATCH

  Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

  Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

  Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

What owners say

1. Filed May 2, 2026MIBody & StructureFuel, Hybrid & EV PropulsionSteering

   I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition becomes even more dangerous in wet weather, where the vehicle is sometimes nearly undriveable. Additionally, I am now experiencing a popping noise in the steering wheel. This raises…

   NHTSA complaint #11735316 · source
2. Filed Jul 30, 2025SCBody & StructureSeats & Seat Belts

   Front passenger door stopped closing on the 10th of July without any warning so I am forced into driving with a partially closed door tied with rope and I see that multiple people have filed a complaint about the same problem.

   NHTSA complaint #11677138 · source
3. Filed Jul 1, 202599,359 miSCBody & Structure

   The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the front passenger’s side door failed to remain securely closed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the door latch needed to be replaced. The vehicle was taken to two other local independent mechanics, where it was diagnosed, and the failure was confirmed. The vehicle was taken to a local dealer, where it was diagnosed…

   NHTSA complaint #11670453 · source
4. Filed Aug 30, 202380,000 miAZBody & Structure

   The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the driver’s side door failed to close as needed. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The contact referenced NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkage) however, the VIN was not included. The failure mileage was…

   NHTSA complaint #11541648 · source
5. Filed Feb 17, 2023TXBody & StructureOther / Unknown

   My sun visor came off when I went to put it down while I was driving which almost led to a car accident on the highway. The one in my passenger side is doing the same thing.

   NHTSA complaint #11507894 · source
6. Filed Jul 5, 2022127,000 miSCBody & StructureElectrical System

   The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was…

   NHTSA complaint #11472387 · source
7. Filed Jun 23, 202265,000 miTNAirbagsBody & StructureElectrical System

   The contact owns a 2015 Ford Fusion. The contact stated while driving 65-70 MPH, the messages: "Failed to Connect to AC Control System”, “SRS Air Bags System Malfunctioning" and "Blind Spot Visual System Not Working" were displayed. Additionally, the vehicle went into limp mode independently and would not accelerate over 65 MPH. The contact stated upon parking the vehicle, the doors and windows failed to unlock. The contact banged the front driver's side door several times…

   NHTSA complaint #11470751 · source
8. Filed Jun 13, 2022CABody & Structure

   The latch on the driver door is stuck and I am unable to close my door. My car is a 2015 and I bought it used. I have not received a recall on this. I saw that there was a recall for this reason but it does not cover my year. What do I do?

   NHTSA complaint #11469082 · source
9. Filed Mar 26, 202189,000 miFLBody & StructureElectrical System

   Trunk randomly opens on its own. Opens constantly throughout day even when driving down road. Things have blown out of trunk while driving and have caused me to have to pull over on side of road and potentially cause accidents.

   NHTSA complaint #11405004 · source
10. Filed Oct 26, 2020COBody & Structure

    I received notice of recall 20s15 / 20v-177 approximately 7 weeks ago, and my dealership has been unable and unwilling to schedule a service appointment after 6 attempts at contact and scheduling. The dealership in question is big mike naughtin ford 150 s havana st aurora, co 80012

    NHTSA complaint #11366376 · source
11. Filed Oct 22, 202073,000 miFLBody & Structure

    Tl* the contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 20v177000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that without warning, the driver's side rear door latch fractured. The contact stated that a rope was tied to the door handle to keep the door closed. The…

    NHTSA complaint #11365821 · source
12. Filed Oct 2, 202065,000 miAEBody & StructureSeats & Seat BeltsSteering

    Fuse continues to pop. The vehicle was driven to a grocery store and after the shopping the vehicle started up briefly then died. We changed the fuse at the parking lot but it popped the fuse again. We ended up having it towed. The mechanic believes it is a fuel pump issue or wiring to the fuel pump. We are on military orders in italy and have been unable to reach ford to authorize repair since we do have a valid extended warranty. Italian ford dealers will not work on…

    NHTSA complaint #11362333 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology