2020 Hyundai Palisade body & structure problems

Updated from NHTSA data · How we count

35 owners have reported body & structure problems with the 2020 Hyundai Palisade, 7% of all complaints about this model year. The typical problem appeared around 500 mi.

Body & Structure complaints
35
Crashes
0
Fires
1
Injuries
2
Related recalls
1
Median mileage
500 mi

Specific components reported

Body & Structure covers: Frame, body panels, doors, latches, locks, hood and trailer hitches.

ComponentComplaints
Structure:body22
Trailer hitches11
Latches/locks/linkages:tailgate:latch1
Structure:body:door1

Body & Structure complaints across Hyundai Palisade years

3520203320212720221120231220246202522026
Body & Structure complaints by model year. The 2020 is highlighted.

Mileage when the problem appeared

9Under 10k110k–30k130k–60k60k–100k100k–150k150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

  • Recall 22V633000Aug 18, 2022244,980 vehiclesPark outside
    TRAILER HITCHES

    Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

    Risk: A fire while parked or driving can increase the risk of injury.

    Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

What owners say

  1. Filed Aug 25, 2026TNBody & Structure
    The paint on the roof of my 2020 Hyundai Palisade is peeling off in large sheets, rather than typical chipping or wear. The peeling originates from the center of the roof and has begun spreading toward the area near the front windshield edge. This is not consistent with normal wear and tear, curb rash, or impact damage — the affected areas show clean separation of paint layers down to a lower coat/primer, consistent with a manufacturing defect in paint adhesion or…
    NHTSA complaint #11759537 · source
  2. Filed Apr 3, 2026MIBody & StructureOther / Unknown
    The front moonroof scattered suddenly while driving about 45 mph. No outside impact or other damage. The rear moonroof is in perfect shape. The car has 26,721 miles.
    NHTSA complaint #11729046 · source
  3. Filed Jan 20, 2026AZBody & Structure
    2020 Hyundai Palisade bought new with extended warranty that was supposed to "cover everything". The plastic items on the vehicle started failing with sun damage & the paint on the lift gate & roof started failing in 2023. The plastic items failing are the both driver/passenger rear view mirrors, the rear lift gate spoiler that houses one of the brake lights, the black trim on each side of the spoiler, the paint on the rear lift gate & paint on the roof including around the…
    NHTSA complaint #11712267 · source
  4. Filed Apr 8, 2025FLBody & Structure
    The wind deflector for the sunroof malfunctioned while attempting to close the sunroof. The wind deflector became lodged in the track for the sunroof and broke which caused the sunroof to shift and not close fully. When researched online, this is a common occurrence with this year and model vehicle. It could potentially cause the glass to shatter above the drivers head and cause an accident. The sunroof would not fully close causing it to leak when it rained. The glass panel…
    NHTSA complaint #11653562 · source
  5. Filed Feb 19, 2025TXBody & StructureWheels & Tires
    1. The paint (all the way down to the metal), in more than 3 spots, has started peeling off. 2 spots are about 2 feet each, so about 4 feet in total of missing paint. The silver on my rims has also started to peel off. 2. Paint has peeled off in large chunks which is unsafe. 3. The paint has been seen by service technicians at Autonation, where I bought it from and service at a Hyundai dealership. 4. I have not filed a claim with insurance yet as it was recommended by both…
    NHTSA complaint #11643627 · source
  6. Filed Jan 16, 2025COFireAirbagsBody & StructureEngine
    The vehicle, a 2020 Hyundai Palisade SEL, was located in a closed garage, unoccupied. Within 10 minutes of parking the car in the garage, it caught on fire, possibly originating on the front, driver's side. Due to this incident occurring inside a garage, there was damage to our home and a high risk of safety (including loss of life) to the home and its occupants. At this time, we are waiting for the insurance company to investigate the origin of the fire as there were no…
    NHTSA complaint #11636267 · source
  7. Filed Sep 30, 2023ALBody & Structure
    The liftgate struts can come apart at anytime. We had the right side come apart last year. Hyundai replaced under warranty. Today the left one has failed. The struts have powerful springs inside and i think someone could get hurt.
    NHTSA complaint #11547454 · source
  8. Filed Sep 1, 2023AZBody & Structure
    The rear liftgate will not close more than half-way down whether using the remote, the dash-mounted switch, the rear inner button, or manually. Since the rear lights including the stop and turn lights) are mounted on this door, this seems like a safety issue. We've contacted every Hundai dealer in town and were told they might be able to get us in 3 weeks or so down the timeline. Googling this particular issue came up with one earlier similar failure that turned out to be a…
    NHTSA complaint #11542191 · source
  9. Filed Jun 27, 202351,000 miWIBody & Structure
    The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tow hitch brake lights were inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not…
    NHTSA complaint #11529183 · source
  10. Filed Jun 1, 2023UTBody & StructureVisibility & Wipers
    The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V627000 (Visibility) and 22V633000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
    NHTSA complaint #11524913 · source
  11. Filed Apr 24, 2023PABody & Structure
    The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the trailer hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
    NHTSA complaint #11518704 · source
  12. Filed Apr 16, 2023GABody & Structure
    I have a 2020 Palisade Limited and I experienced trying to open my tail gate all three ways: with the key, the button inside vehicle and the auto tailgate release by standing near the rear with the key and all failed to open the tailgate. I had my husband hold the button inside while I forcefully pushed the tailgate from the inside and finally it popped open. Then I had an issue with closing it went part way down and stopped. I had to manually force the tailgate shut. I took…
    NHTSA complaint #11517261 · source

Other 2020 Hyundai Palisade problem areas

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology