2020 Hyundai Palisade suspension problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 28, 2026MISuspension

   There is pre-mature failure of the rear shocks/struts. Vehicle is a 2020 Hyundai Palisade Limited with 70,000 miles on it. Normal wear and tear with no excessive use and never towed anything. Hyundai dealerships are backed up for service appointments. I was finally able to get in for an appointment, and they confirmed pre-mature shocks/struts failure but parts are on back order. The dealership states the vehicle is "safe to drive" but I am concerned. We are a family of [XXX]…

   NHTSA complaint #11767357 · source
2. Filed Jun 4, 2026ILSuspension

   I have a 2020 palisade limited with the self leveling shocks. I have about 78,000 miles on the car. I am on my second set of replacement of the rear shocks. Well, guess what? I’m starting to hear that clunking noise again. I love my palisade but quickly becoming tired of this issue. I relaced the shocks last summer (Aug 2025). So, just less than one year after the replacement the noise is back and the smoothness of driving is gone. Every hole feels extremely rough.

   NHTSA complaint #11742108 · source
3. Filed Apr 12, 2026CASuspension

   When driving vehicle there is a loud thumping sound coming from the back end of car and when driving through unstable terrain you could actually hear it more.

   NHTSA complaint #11730653 · source
4. Filed Apr 12, 2026TXEngineOther / UnknownSuspension

   While traveling to Abilene Tx to see my doctor my check engine light came on. I pulled into the Hyundai dealership and ask the service advisor to plug into my vehicle and let me know what was going on. After he talked to his service manager he advised me that they "where to busy" and the earliest they could get me in would be the next Monday. This was Wednesday. My home is 100 miles from Abilene. I asked if he thought it would be alright and he said sure. I barely made it…

   NHTSA complaint #11730639 · source
5. Filed Jan 25, 2026TXSuspension

   The vehicle continues to feel very bumpy when we drive. Even if I stand in the 2nd row and press up and down, it makes a squeaky, sometimes loud rattling / knocking sound. I have taken this to the dealer multiple times and they tired to tighten shock absorbers and the padding around it but the problem hasn't gone. They ask me to leave the car with them without getting a loaner which is hard to do as we need the car. They have made it hard to get the problem solved, not…

   NHTSA complaint #11713271 · source
6. Filed Jan 20, 2026PASuspension

   I purchased a new 2020 Hyundai Palisade SEL. When I only had 47,683 miles I had my rear shocks replaced for the third time. Poor handling, and noise when the shocks fail. The shocks needing replaced was confirmed by the dealer service department. No warning lamps or messages were displayed.

   NHTSA complaint #11712271 · source
7. Filed Nov 23, 2025FLSuspension

   Vehicle is experiencing a breakdown in chassis with the failure of at least one rear selfleveling shock absorber on the right rear suspension of the vehicle and possibly the same condition exists on the left rear suspension. Concern exists for the shock absorber mount to completely become detached from the frame assembly resulting in loss of stability and vehicle control. Hyundai dearlership has been contacted for assistance in remedy of the situation but they have failer to…

   NHTSA complaint #11701111 · source
8. Filed Oct 23, 2025TNSuspension

   I purchased this vehicle with 18,000 miles on the odometer. I am not a reckless driver, and primarily commute to and from work on paved roads. At 29366 miles, I had to have one of the rear shock absorbers replaced after it started making a strange noise. Again at 49596 miles, both rear shock absorbers had to be replaced. I recently took this car back to the shop with 86000 miles on the odometer and once again the shocks are having to be replaced. This is a known defect with…

   NHTSA complaint #11695235 · source
9. Filed Oct 7, 2025COSuspension

   The rear shocks wear out extremely quickly and require replacement every 10-20K miles. They make an awful clicking noise on acceleration, deceleration, and turning. The dealer has seen it, diagnosed the problem, and refused to cover even under their extended warranty that I purchased.

   NHTSA complaint #11691856 · source
10. Filed Aug 25, 2025PASuspension

    Rear shocks leaking and fail inspection. This was confirmed by both the dealer and independent service center. There were no warnings. This is the second time the same shocks have needed to be replaced. The first time they lasted 3 years, the second time two years. This is an endemic problem with these shocks affecting both the original and OEM replacement parts.

    NHTSA complaint #11682924 · source
11. Filed Aug 24, 2025NJSuspension

    The rear struts are failed within a very short amount of mileage driven. Warrantied twice, but fail again after 20-30k miles. Safety concerned because boucy ride can result in lost of control when hitting bump in the corner. No warning lamps or messages appeared. However, clunking noise from the back.

    NHTSA complaint #11682712 · source
12. Filed Aug 23, 2025TXSuspension

    Suspension failure - shock absorbers Sever bouncing caused - unsafe for rear passengers Replaced absorbers - problem reoccurred within 5k miles Dealership inspection - part failure again no warnings, sudden popping sound with increased bouncing. This makes the car unsuitable to drive safely.

    NHTSA complaint #11682541 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology