2019 Jaguar I-Pace problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 145 complaints with NHTSA about the 2019 Jaguar I-Pace, most often about electrical system. There are 8 recalls for this model year.

Complaints
145
Recalls
8
Crashes
1
Fires
4
Injuries
0
Median mileage
22,000 mi
at time of problem

Safety warning: at least one recall for this vehicle tells owners to park outside until it is repaired. Check your VIN at nhtsa.gov/recalls.

Key facts

  • Electrical System is the most-reported problem area, named in 120 of 145 complaints (83%).
  • Fuel, Hybrid & EV Propulsion (24) and brakes (14) follow.
  • Half of the complaints that list mileage happened before 22,000 mi.
  • Owners reported 1 crash, 4 fires and 0 injuries.
  • The 2019 Jaguar I-Pace has 8 recalls on file.
  • NHTSA has opened 1 defect investigation covering this vehicle.
  • It has the most serious complaint record of all 6 Jaguar I-Pace model years we track.

2019 Jaguar I-Pace problems by category

  • Electrical System · 1 crash
    120 complaints
  • Fuel, Hybrid & EV Propulsion
    24 complaints
  • Other / Unknown · 1 crash
    20 complaints
  • Brakes · 1 crash
    14 complaints
  • Transmission & Drivetrain
    13 complaints
  • Engine
    7 complaints
  • Driver Assistance & Safety Tech
    6 complaints
  • Steering
    4 complaints
  • Acceleration & Cruise Control
    1 complaints
  • Body & Structure
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system119
Fuel/propulsion system24
Unknown or other20
Service brakes13
Power train13
Engine7
Steering4
Forward collision avoidance: warnings3

When problems happen (mileage)

7Under 10k1310k–30k1130k–60k460k–100k100k–150k150k+
Mileage at the time of the problem, for 2019 Jaguar I-Pace complaints that list mileage.

2019 Jaguar I-Pace recalls (8)

  • Recall 24V927000Dec 12, 202485 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.

    Risk: A high-voltage battery that overheats increases the risk of a fire.

    Remedy: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H529.

  • Recall 24V633000Aug 23, 20242,760 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

    Risk: A high-voltage battery that overheats increases the risk of a fire.

    Remedy: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's numbers for this recall are H514 and H536. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new interim remedy performed before the vehicle is repurchased.

  • Recall 24V183000Mar 7, 2024258 vehiclesPark outside
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.

    Risk: A high-voltage battery that overheats increases the risk of a fire.

    Remedy: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.

  • Recall 24V086000Feb 8, 20242 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.

    Risk: Electrical arcing increases the risk of a fire.

    Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.

  • Recall 24V085000Feb 8, 2024100 vehiclesPark outside
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.

    Risk: A high-voltage battery that overheats increases the risk of a fire.

    Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.

  • Recall 23V709000Oct 19, 2023501 vehiclesPark outside
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.

    Risk: The high-voltage battery overheating increases the risk of a fire.

    Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

  • Recall 23V369000May 25, 20236,422 vehiclesPark outside
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

    Risk: The high-voltage battery overheating increases the risk of a fire.

    Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

  • Recall 19V351000May 9, 20193,083 vehicles
    SERVICE BRAKES

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

    Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.

    Remedy: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.

NHTSA defect investigations

  • DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

    Pedestrian alert sounds

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2018 Jaguar F-Pace 5 HB AWDNot RatedNot RatedNot RatedNot Rated

Recent 2019 Jaguar I-Pace complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 7, 2026FLBrakesElectrical System
    NHTSA Vehicle Safety Complaint Update | VIN: [XXX] | 10/7/26 | Owner: [XXX] Over the past three weeks I have experienced continuous traction battery fault warnings on my Jaguar I-Pace. As of approximately one week ago these faults are now accompanied by a "High Voltage System Fault Detected" warning. I had been told by a Jaguar tech that the BECM (Battery Energy Control Module) is supposed to reset and wipe these codes after "4 cycles" of the car turning on and off, so the…
    NHTSA complaint #11769739 · source
  2. Filed Apr 17, 2026ILOther / Unknown
    I own a 2019 Jaguar I-PACE that is currently subject to a battery-related safety recall issued by the manufacturer. The defect involves the high-voltage battery system, which poses a potential fire risk and renders the vehicle unsafe to operate. Due to this recall, I have been advised that the vehicle is not safe to drive and should not be used. As a result, the vehicle is effectively unusable. This creates a safety concern because the battery defect presents a risk of…
    NHTSA complaint #11731958 · source
  3. Filed Apr 15, 2026NCElectrical System
    Jlr will not complete buyback recall at a fair price. Being cheated due to jlr dragging feet. It has been a year since fires and problem identified. No resolution.
    NHTSA complaint #11731362 · source
  4. Filed Nov 6, 2025MIElectrical SystemFuel, Hybrid & EV Propulsion
    The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there is a main battery fault situation. During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front undercarriage. Emergency services were contacted through 911, and firefighters disconnected the 12V battery to stabilize the vehicle. Two previous traction-battery-related…
    NHTSA complaint #11697962 · source
  5. Filed Oct 6, 2025FLOther / Unknown
    Jaguar Can’t fix the battery fault issue with this issue. They have taken well over a year and half and nothing has happened in regards To them replacing the battery or repurchasing my vehicle for a reasonable amount
    NHTSA complaint #11691749 · source
  6. Filed Sep 12, 2025PAElectrical SystemTransmission & Drivetrain
    This vehicle is part of a mandatory repurchase. I have had no contact from the manufacturer since March 20, 2025. The vehicle has been modified by the manufacturer from it's origional state while the reacquisition process is completed. It is no longer a usable vehicle because of this modification.
    NHTSA complaint #11686943 · source
  7. Filed Aug 30, 2025FLEngine
    Vehicle: Jaguar I-PACE Model Year: 2019 VIN: [XXX] Mileage at incident: ~63,000 miles Dealers Involved: Jaguar Land Rover Ft. Myers (FL), Jaguar Land Rover Naples (FL) Incident Dates: June–September 2025 Complaint Summary: Between June–September 2025 my Jaguar I-PACE experienced warranty and service obstruction tied to the traction battery recall. Jaguar Land Rover Ft. Myers submitted a false warranty claim for traction battery replacement, which was denied by the insurer as…
    NHTSA complaint #11684055 · source
  8. Filed Jul 31, 2025MATransmission & Drivetrain
    The manufacturer/dealer has been unable to remedy the safety recall NHTSA Campaign Number: 24V183000. I was notified in April 2024 that the battery would be replaced. I was nottfied in February 2025 that the battery was on order and would be replaced soon. It is now August 2025 and it is still not scheduled for replacement and parts are not available.
    NHTSA complaint #11677530 · source

Compare the 2019 Jaguar I-Pace with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology