2020 Jaguar I-Pace problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 61 complaints with NHTSA about the 2020 Jaguar I-Pace, most often about electrical system. There are 8 recalls for this model year.

Complaints
61
Recalls
8
Crashes
1
Fires
1
Injuries
0
Median mileage
37,278 mi
at time of problem

Safety warning: at least one recall for this vehicle tells owners to park outside until it is repaired. Check your VIN at nhtsa.gov/recalls.

Key facts

  • Electrical System is the most-reported problem area, named in 47 of 61 complaints (77%).
  • Engine (9) and fuel, hybrid & EV propulsion (8) follow.
  • Half of the complaints that list mileage happened before 37,278 mi.
  • Owners reported 1 crash, 1 fire and 0 injuries.
  • The 2020 Jaguar I-Pace has 8 recalls on file.
  • NHTSA has opened 1 defect investigation covering this vehicle.
  • It ranks 2nd of 6 Jaguar I-Pace model years by our severity-weighted complaint score (1st = worst).
  • That is 58% fewer complaints than the 2019 model year (145).

2020 Jaguar I-Pace problems by category

  • Electrical System
    47 complaints
  • Other / Unknown
    11 complaints
  • Engine
    9 complaints
  • Fuel, Hybrid & EV Propulsion
    8 complaints
  • Brakes · 1 crash
    5 complaints
  • Driver Assistance & Safety Tech
    3 complaints
  • Steering
    2 complaints
  • Transmission & Drivetrain
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system46
Unknown or other11
Engine9
Fuel/propulsion system8
Service brakes5
Forward collision avoidance: automatic emergency braking3
Steering2
Electrical system:12v/24v/48v battery1

When problems happen (mileage)

Under 10k410k–30k430k–60k360k–100k1100k–150k150k+
Mileage at the time of the problem, for 2020 Jaguar I-Pace complaints that list mileage.

2020 Jaguar I-Pace recalls (8)

  • Recall 26V067000Feb 5, 20262,278 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.

    Risk: A high voltage battery that overheats increases the risk of a fire.

    Remedy: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.

  • Recall 24V183000Mar 7, 2024258 vehiclesPark outside
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.

    Risk: A high-voltage battery that overheats increases the risk of a fire.

    Remedy: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.

  • Recall 24V086000Feb 8, 20242 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.

    Risk: Electrical arcing increases the risk of a fire.

    Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.

  • Recall 24V085000Feb 8, 2024100 vehiclesPark outside
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.

    Risk: A high-voltage battery that overheats increases the risk of a fire.

    Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.

  • Recall 23V709000Oct 19, 2023501 vehiclesPark outside
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.

    Risk: The high-voltage battery overheating increases the risk of a fire.

    Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

  • Recall 23V369000May 25, 20236,422 vehiclesPark outside
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

    Risk: The high-voltage battery overheating increases the risk of a fire.

    Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

  • Recall 20V082000Feb 13, 20201 vehicles
    SEATS

    Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.

    Risk: In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.

    Remedy: Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.

  • Recall 19V351000May 9, 20193,083 vehicles
    SERVICE BRAKES

    Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

    Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.

    Remedy: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.

NHTSA defect investigations

  • DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

    Pedestrian alert sounds

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

Recent 2020 Jaguar I-Pace complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 7, 2026IAElectrical SystemFuel, Hybrid & EV Propulsion
    My 2020 Jaguar I-PACE, VIN [XXX], is subject to Safety Recall 26V-067 (JLR H570/H572) for high-voltage battery thermal overload. The interim remedy, a software limit to 90% charge, was installed [XXX] at the nearest dealer, Des Moines, IA, more than 130 miles from my home; the dealer kept the car until April 21 for what the recall letter called a 30-minute update. As of October 7, 2026, NHTSA's VIN lookup shows the recall open on this vehicle with "remedy not yet available,"…
    NHTSA complaint #11769732 · source
  2. Filed Sep 23, 2026CAOther / Unknown
    My 2020 Jaguar I-PACE is subject to NHTSA Safety Recall 26V-067, Jaguar campaign H572, concerning the risk of high-voltage battery thermal overload, smoke, and fire. The recall was reported on February 5, 2026. As of September 23, 2026, NHTSA continues to list my vehicle as “Recall Incomplete, remedy not yet available,” and Jaguar states that the permanent remedy remains under development. I have complied with the interim safety precautions, including the dealer implemented…
    NHTSA complaint #11766528 · source
  3. Filed Sep 18, 2026CAElectrical SystemEngineOther / Unknown
    It seems that Jaguar Land Rover (JLR) told the US Department of Transportation (USDOT), as late as February 5, 2026 that, regarding manufacturer recall number H570/1/2, a "vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle..." exists in the iPace, which caused JLR to tell the USDOT that "in the interest of timely resolution for...customers, … that the permanent remedy for the…
    NHTSA complaint #11765408 · source
  4. Filed Sep 17, 2026MIElectrical System
    Main batter has a recall for fire hazed which Jaguar is not fixing. Car gave a battery warning while driving but luckily, I was able to get home before it completely failed. Dealer will not fix the main battery which is the cause of the issue but want me to pay $4000 for a air conditioning issue they say caused electrical failure yet the battery is known to be faulty.
    NHTSA complaint #11764921 · source
  5. Filed Sep 13, 2026CAElectrical SystemTransmission & Drivetrain
    Battery charger failed following H570 safety recall while solution is being worked on for recall H572. Car has been at dealership for more than 50 days now with dealership not able to repair the defective part mainly due to the manufacturer being unable to provide a working part; first two replacement parts have been delivered damaged and third part is nowhere to be found although it was promised to be delovered on 9/10/26
    NHTSA complaint #11763957 · source
  6. Filed Sep 12, 2026GAElectrical SystemEngine
    we are still waiting for a fix for the battery problem in this car. How long do we have to wait. This problem has already caused a safety concern, as well lost of function (less battery charge),accelerated depreciated value of ownership. How long do we have to wait?
    NHTSA complaint #11763820 · source
  7. Filed Sep 9, 202633,000 miCAElectrical System
    The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Traction Battery Fault-Drive with Caution" was displayed at start-up. The vehicle was taken to a dealer, where it was diagnosed with battery pack failure, and two battery cells were replaced; however, the vehicle was only partially repaired. The…
    NHTSA complaint #11763019 · source
  8. Filed Sep 8, 2026CABrakesElectrical System
    I am filing this complaint regarding my 2020 Jaguar I-PACE and recall H572 involving the high-voltage battery pack. My vehicle has approximately 90,000 miles. I received information regarding recall H572, which involves a potential thermal issue with the high-voltage battery pack that can create a safety risk. I am concerned about the safety and reliability of the vehicle because of the battery issue and the potential for a high-voltage battery failure or thermal event. I…
    NHTSA complaint #11762911 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology