2015 Jeep Cherokee body & structure problems

Related recalls

• Recall 23V338000May 11, 2023132,099 vehiclesPark outside
  ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK · STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

  Risk: A fire while parked or driving can increase the risk of injury.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

• Recall 15V826000Dec 9, 201532,784 vehicles
  ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK · STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

  Risk: A short circuit in the module increases the risk of a fire.

  Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

• Recall 15V393000Jun 22, 201599,399 vehicles
  STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

  Risk: A short circuit in the liftgate control module may result in a fire.

  Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

What owners say

1. Filed Aug 15, 2026CABody & StructureBrakesElectrical System

   Online is saying there is 0 recalls after a year of having the vehicle a recall was sent by mail. I got it fixed by jeep van nuys, the engine and the other equipment attached looks unsafe and it is completely overheating

   NHTSA complaint #11757134 · source
2. Filed Feb 20, 2026MIBody & StructureElectrical System

   After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harness to the lift gate module was serverly corroded and had to be replaced. The original fix, without the corrosion on the harness, was the place a piece of plastic over the module. That recall and fix did nothing to address the issues of multiple points of water intrusions. From body seems, the seal around the hatch, and around the tail light(s). There is more…

   NHTSA complaint #11719382 · source
3. Filed Feb 10, 2026130,000 miSCBody & StructureElectrical System

   The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate failed to open. The contact stated that during inclement weather, water was entering the cabin of the vehicle, causing mold to develop inside the vehicle. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to…

   NHTSA complaint #11717116 · source
4. Filed Oct 31, 202549,000 miWIBody & StructureElectrical SystemTransmission & Drivetrain

   The contact owns a 2015 Jeep Cherokee. The contact received notifications of NHTSA Campaign Numbers: 20V343000 (Power Train) and 23V338000 (Electrical System, Structure). The contact stated that while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was unsure if any warning lights were illuminated. The contact pulled over to the side of the road and turned off the vehicle, and Jeep Roadside Assistance was…

   NHTSA complaint #11696824 · source
5. Filed Jul 11, 2025102,000 miCOBody & StructureElectrical System

   The contact owns a 2015 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact stated that the power liftgate became inoperable when the contact attempted to engage the power liftgate. The contact had to enter the vehicle and manually opened the power liftgate. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was unavailable. The vehicle was taken to the…

   NHTSA complaint #11672835 · source
6. Filed Jul 24, 2024VABody & StructureBrakesElectrical System

   My 2015 Jeep Cherokee started having strange electrical issues. Sometimes the automatic lift gate would not open or close. Sometimes the parking brake would engage and not release. At times the parking brake would engage and I would not be able to drive the car. It would engage within seconds of starting to drive the car, leaving the car lurching forward or unable to move (in the middle of the street). I noticed there seemed to be water leaking into the car around the back…

   NHTSA complaint #11604291 · source
7. Filed Apr 11, 2024128,000 miWVBody & StructureBrakesElectrical System

   The contact owns a 2015 Jeep Cherokee. The contact stated that upon starting the vehicle, the parking brake error message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack on the vehicle near the lift gate and water had entered the spare tire compartment. The dealer diagnosed the vehicle and determined that the wiring harness and module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and…

   NHTSA complaint #11582311 · source
8. Filed Mar 11, 2024OHBody & StructureElectrical System

   The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not…

   NHTSA complaint #11576706 · source
9. Filed Mar 7, 2024OHBody & StructureElectrical System

   The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint #11576073 · source
10. Filed Mar 4, 202476,000 miGABody & StructureElectrical System

    The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the…

    NHTSA complaint #11575380 · source
11. Filed Feb 29, 2024OHBody & StructureElectrical System

    The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint #11574629 · source
12. Filed Feb 7, 2024DEBody & StructureElectrical System

    The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not…

    NHTSA complaint #11570575 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology