2021 Jeep Cherokee electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 25, 2026KSElectrical SystemEngineTransmission & Drivetrain

   My 2021 Jeep Cherokee Trailhawk has been effectively unusable since April 19, 2026 due to the PTU issue associated with FCA Recall 40D/NHTSA Recall 26V-290. I previously filed a complaint regarding this vehicle. It has now been 5 months with no repair remedy available. Due to being told by the certified dealer, Mopar, Jeep/Stellantis (who closed my claim because they claim the vehicle is safe to drive despite of having an outstanding safety recall) I thought I would attempt…

   NHTSA complaint #11766914 · source
2. Filed Jul 8, 2026NYElectrical SystemEngine

   I bought my 2021 jeep in 2023 at Matthew's in Pa and from day 1 my antifreeze has been leaking, I Bought the extended Warranty and they told me I didnt buy it and wouldn't fix nothing, so I took it back down there and other guy told me yes I had a Warranty but it's outdated and nothing they can do, which isn't fair on me! Now my heater core is bad which from get go that was the problem but they couldn't figure it out! Now I have every light on seat belt, air bag, engine…

   NHTSA complaint #11749175 · source
3. Filed Mar 24, 202692,000 miINElectrical System

   The contact owns a 2021 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the radio went black, with the message "Re-insert USB" displayed. The contact was unable to use the radio. Additionally, the rear-view camera, the AC/HEAT settings, and other safety features were inoperable and unavailable. The vehicle was taken to a dealer where it was diagnosed and determined that the radio needed to be replaced. The vehicle was not repaired because the…

   NHTSA complaint #11726699 · source
4. Filed Mar 24, 2026TXDriver Assistance & Safety TechElectrical SystemEngine

   I purchased this 2021 Jeep Cherokee, and it has developed a life-threatening defect where it performs an uncommanded braking while driving at speed. Without any warning the car slams on the brakes creating an immediate risk of a Rear end collision. Diagnostic scans show multiple critical failures: PO128 (the initial warning of a computer communication issues). Dealership (Echo Park) refuses to fix with the proper OEM part and denies my warranty, (I called it in on day 15 on…

   NHTSA complaint #11726675 · source
5. Filed Jan 28, 2026WAElectrical SystemOther / UnknownTransmission & Drivetrain

   the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a part since it is backordered over 1200 people right now are having issues with the part of the vehicle

   NHTSA complaint #11713965 · source
6. Filed Dec 3, 202549,000 miFLTowedElectrical System

   The contact owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The contact stated that the hazard lights failed to operate. The contact's wife coasted the vehicle to the side of the road. The vehicle was towed to the dealer, who determined that the battery had failed. The dealer replaced the battery. The contact stated that the battery warning…

   NHTSA complaint #11702681 · source
7. Filed Oct 20, 2025INElectrical SystemEngineTransmission & Drivetrain

   The vehicle was sold by DriveTime (Highland, Indiana) on August 29, 2025, with a known safety recall (Y18 – Transmission Oil Cooler Hose, NHTSA 21V-310) that had not been properly repaired. Jeep dealership documentation dated October 17, 2025, shows the recall was only “inspected” but no repair was completed. Within 30 days of purchase, the check engine light began turning on and off intermittently, and an AutoZone diagnostic (Code P0934 – Hydraulic Pressure Sensor Circuit…

   NHTSA complaint #11694625 · source
8. Filed Apr 29, 2025NMDriver Assistance & Safety TechElectrical SystemSteering

   I bought the car in 7/23 at Auto Savvy Sta fe New Mexico, after 3-4 weeks the power steering wheel light on I called the dealer so they checked n then they said nothing is wrong so after that the lights . The car were 3 times at the dealer and the last time was there for 9 weeks. So they said they changed the steering column, the clock spring and the lights came back. So one time I lost the control, on the high way so after that I haven’t used the car.

   NHTSA complaint #11657641 · source
9. Filed May 28, 2024PAElectrical SystemOther / Unknown

   There are times I go to start my car and it has nothing. No lights no door dinging nothing. I started it up on day to go to work and got to the gas station and shut it down to run in quick. Came out 5 mins later and it acted as if someone took my battery out. The car was totally dead. After about 10-15 mins it lit back up and was able to start. Another time it happened in the dead of winter and I was picking my son up. We went to get in the car and all 4 doors were opened.…

   NHTSA complaint #11590968 · source
10. Filed Apr 3, 2024CTFireElectrical SystemEngineFuel, Hybrid & EV Propulsion

    The Jeep caught fire underneath while I was driving on the highway. There were no warning lamps or symptoms of the problem prior to failure. I saw flames come up over the front of the car and immediately parked and ran with my child. We could have died.The fire and stopped car in the middle of the highway could have caused a pile up of crashes. It is unknown what component or system failed and I don't believe it is available for inspection as State Farm decided not to move…

    NHTSA complaint #11580917 · source
11. Filed Jan 26, 2024ARElectrical System

    On 5 january 2024 the vehicle was in my garage and was dead, tried to jump start, still would not start. Called roadside assistance, vehicle got to dealer and they used their jump start system. Dealer ran system test and charged battery and found no faults. Over the next few weeks charhing rate was 14.4v for a few days, then dropped to 13.6v and eventually dropped to 12.3v but then would jump between 12.3v and 13.6v. On 25 january vehicle again dead, will not jump start,…

    NHTSA complaint #11567952 · source
12. Filed May 1, 2023134,000 miSCTowedElectrical SystemEngine

    The contact owns a 2021 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle turned off unintendedly. The contact was able to veer to the side of the roadway. The contact restarted the vehicle and continued driving. The check engine warning light was illuminated. Additionally, the contact stated that the failure recurred while at a complete stop. The contact was able to restart the vehicle and continue driving. The contact also stated that the low…

    NHTSA complaint #11519922 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology