2019 Jeep Cherokee electrical system problems

Related recalls

• Recall 18V917000Dec 20, 201852 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

  Risk: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

  Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

• Recall 18V524000Aug 9, 201812,779 vehicles
  ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

  Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

  Risk: A vehicle stall can increase the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

What owners say

1. Filed Sep 15, 202647,000 miPADriver Assistance & Safety TechElectrical System

   The contact owns a 2019 Jeep Cherokee. The contact stated that upon starting the vehicle, the rearview camera display flickered with black and white streaks. The contact stated that upon shifting into reverse (R), the black and white streaks remained on the display, and the air conditioning controls were inoperable. The vehicle was taken to a dealer, where the contact was informed that the failure was a common issue. The manufacturer was notified of the failure. The failure…

   NHTSA complaint #11764475 · source
2. Filed Sep 11, 2026ILElectrical SystemEngineTransmission & Drivetrain

   I am filing this safety complaint regarding my 2019 Jeep Cherokee Latitude Plus 2.4L AWD. This vehicle is experiencing severe, life-threatening safety hazards involving sudden engine stalling and a complete loss of motive power while in motion. Despite my vehicle exhibiting the exact failure symptoms of multiple major FCA/Stellantis safety recalls for this model year, my specific VIN is currently showing as excluded from the recall database, leaving me with a highly…

   NHTSA complaint #11763604 · source
3. Filed Aug 11, 202682,000 miTXTowedElectrical SystemEngineTransmission & Drivetrain

   The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the messages "Reset - Start Unavailable" and "START/STOP System Unavailable" were displayed. Additionally, the contact stated that while driving on another occasion, the vehicle inadvertently stalled. The contact was unable to pull over, and the vehicle was pushed to the side of the road with assistance. The vehicle was restarted after a while and was driven to the…

   NHTSA complaint #11756217 · source
4. Filed Jul 10, 2026OKDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   Had cruise control on set on 64 up and down hills and around curves it just started going faster & faster I had to stomp the brakes 3 times to get it to quit afterwards the power train is now not shifting right it still was at times going to shop staying at 27 to 35 rpm’s, made it to shop

   NHTSA complaint #11749671 · source
5. Filed Jun 14, 2026INDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   Cherokee. Purchased XXX from RightDrive Muncie / AGWB Investors LLC, [XXX]. I am filing this complaint to document: (1) the sale of this vehicle with multiple pre-existing electrical defects and open safety recalls not disclosed at sale; and (2) a pre-existing mechanical defect preventing routine engine maintenance. DIAGNOSTIC EVIDENCE — OBD REPORT #108 (XXX) — 8 FAULT CODES, 6 MODULES U0010-00 (IPC) — CAN Interior Bus Communication Failure — root cause of all electronic…

   NHTSA complaint #11744014 · source
6. Filed May 20, 2026CAElectrical SystemEngineTransmission & Drivetrain

   When accelerating, the RPMs surge unusually high before the transmission shifts. After the delayed shift, the vehicle jerks hard forward and feels like it is being hit from behind. The shifting feels aggressive and inconsistent, especially during acceleration. In addition, the A/C system was completely rebuilt but continues to intermittently shut off and stop blowing cold air. The infotainment/information center screen also stops functioning in hot weather, especially when…

   NHTSA complaint #11738929 · source
7. Filed May 5, 2026MOElectrical SystemTransmission & Drivetrain

   Service four-wheel-drive warning light comes on – intermittently and randomly car still drives but vibrates just a little started at 36,000 miles and continues at 39,000 miles.

   NHTSA complaint #11735856 · source
8. Filed Apr 23, 2026MDElectrical SystemSuspensionTransmission & Drivetrain

   I brought the vehicle in November 2023 and the vehicle has been taken back to the dealership on numerous occasions due to the vehicle jumping/launching forward at low speeds, the power decreasing and then launching, the wheels for front end feels and sounds like something is breaking and the rear feels like something is broken and none of this has been addressed. I’ve been complaining some the end of November 2023. Vehicle also hesitate when pulling off. The electrical…

   NHTSA complaint #11733364 · source
9. Filed Apr 21, 2026PAElectrical SystemEngine

   Loss of driver power- while driving on the freeway/street at a speed car shut off. which it might have cause accident and injured myself and/or others No the problem has not been reproduced by manufacture No the vehicle has not been inspected by dealer. Took the car to an independent service center and unable to confirm defect. The incident been ongoing since yearly last year. It stops and comes back to shut off while driving. engine lights pop up and battery- I have taken…

   NHTSA complaint #11732735 · source
10. Filed Mar 30, 2026AZElectrical SystemOther / UnknownTransmission & Drivetrain

    When going over bumps such as speed bumps or bumps in the road there has been a clunking noise and sometimes a grind, for a few seconds.With this the ABS light also comes on. Then goes off. This has went on for the past 6-7months. Its not every time,it is very random. It will do it and not again for a while. On 3/16/26 the SVC FWD warning light came on while driving. After restarting it it takes about 30seconds and it comes back on and stays on until the vehicle is shut off.…

    NHTSA complaint #11727994 · source
11. Filed Feb 27, 2026LAElectrical SystemFuel, Hybrid & EV PropulsionLighting

    My car shut down and lost power while in motion, It said “electrical instability “ “service shifter” and cut off. Auto stop start keeps going in and out Seat belt comes undone while in motion

    NHTSA complaint #11721057 · source
12. Filed Feb 25, 2026FLBrakesElectrical SystemEngine

    When approaching a light, the car will completely shut off and my steering wheel will lock, and the emergency break will engage. I will be unable to use any part of my car for at least 1-2 minutes before the break releases and allows me to start my car again.

    NHTSA complaint #11720466 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology