2014 Jeep Cherokee electrical system problems

Related recalls

• Recall 23V338000May 11, 2023132,099 vehiclesPark outside
  ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK · STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

  Risk: A fire while parked or driving can increase the risk of injury.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

• Recall 18V332000May 17, 20184,815,661 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

What owners say

1. Filed Sep 28, 2026MABrakesElectrical System

   My vehicle’s E-brake engaged and would not released. After having it towed to the dealership, I was told that a leak into my rear storage of my spare tires occurred and shorted the E-brake electrical system! There are no visible leaks coming from within the car.

   NHTSA complaint #11767390 · source
2. Filed Jun 11, 2026PAElectrical SystemAcceleration & Cruise ControlSteering

   On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the…

   NHTSA complaint #11743446 · source
3. Filed May 17, 2026MIElectrical System

   I had a recall completed in March 2023 for transmission issues. Since January 2026, my vehicle has been in a repair for a part that is backorder. The part is Transfer Case Control Module (TCCM). The part number is 68540646AA for a 2014 Jeep Cherokee Latitude V6 3.2 4x4. I feel that this is unfair and it has caused me and my family undue hardship. After I obtain this part, then other parts such as O2 sensor and the thermostat has to be replaced as well. I feel that Stellanis…

   NHTSA complaint #11738364 · source
4. Filed Mar 30, 2026MNElectrical SystemOther / Unknown

   While driving less than one mile from my residence, my 2014 Jeep Cherokee suddenly displayed a warning related to shifting, followed immediately by a complete loss of engine power. The vehicle shut off without warning while in motion. At the time of the incident, the dashboard displayed the messages: “Shift to desired gear” and intermittently “Service Shifter.” I was able to safely maneuver the vehicle to the side of the road; however, this incident has now occurred multiple…

   NHTSA complaint #11727933 · source
5. Filed Mar 8, 2026OHElectrical System

   I have a safety recall 49A on my 2014 Jeep Cherokee I took it in for the recall on 03/03/2026, my trunk was working perfectly fine before I had to recall done on it and now my trunk doesn’t work at all

   NHTSA complaint #11722841 · source
6. Filed Feb 14, 2026MAElectrical System

   I am reporting a failure of the remedy for Recall S55 (NHTSA 16V-529). The manufacturer’s authorized repair, a software-update only, failed to correct the underlying hardware defect in the transaxle jumper harness. As a result, the wires in the harness physically melted due to the high electrical resistance as stated in the S55 recall, which caused a total loss of motive power while driving and rendering the vehicle immobile. This created a significant crash risk as we were…

   NHTSA complaint #11718044 · source
7. Filed Jan 21, 2026HIBrakesElectrical System

   In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up my Jeep and parked it and did not drive it for several weeks. In December 2025, I rented my 2014 Jeep Cherokee on Turo and within the first 24hrs of driving, the renter contacted me and told me the electronic parking brake malfunctioned when the vehicle was parked, which prevented the car from further operation. I towed the car to a mechanic who confirmed the…

   NHTSA complaint #11712302 · source
8. Filed Nov 6, 202580,000 miCOElectrical System

   The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The service transmission and check engine warning lights were illuminated. In addition, the contact stated that while driving at various speeds, the vehicle lost automotive power but was able to be restarted. The vehicle was taken to a local dealer, where it was diagnosed, and determined that…

   NHTSA complaint #11697907 · source
9. Filed Oct 13, 2025AZDriver Assistance & Safety TechElectrical System

   Last year in 2024 our vehicle started having significant issues with the transmission. We took it to a dealership and through our warranty that we purchased, we were told that the transmission control module had lost its programming but no one understood why. It wasn't covered under our warranty and we paid full price out of pocket for that. Less than a year later we are back with the same issues again where it's not holding on to its programming. It locks itself into…

   NHTSA complaint #11693171 · source
10. Filed Sep 3, 2025MABody & StructureElectrical SystemOther / Unknown

    Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. OBD-II scans showed BCM memory faults (B22A9), immobilizer lockout (P0513), CAN-C bus communication errors, and repeated low-voltage codes. Dealer replaced PCM (~$1,550) but vehicle still inoperative. Dealer then determined BCM (Body Control Module, part #68141881AJ) failed, but part has been discontinued…

    NHTSA complaint #11684770 · source
11. Filed Aug 31, 2025TNElectrical SystemEngine

    Battery drains when vehicle is off and not running. If not fully charged the alternator will overwork and not be able to charge the battery for the length of the drive causing the battery to go dead while driving.

    NHTSA complaint #11684212 · source
12. Filed Aug 26, 2025CTElectrical SystemEngine

    While driving through a local street the car stopped and the message on dash board would inform the driver to put the car in park, turn off the car, and start again. This happened approximately 15 times when approaching stop lights, stop signs or going lowered that 20 miles per hour. This also suggested that battery was low. However, the battery level read normal every time.

    NHTSA complaint #11683054 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology