2014 Jeep Cherokee steering problems

Related recalls

No recalls on file.

What owners say

1. Filed Jun 11, 2026PAElectrical SystemAcceleration & Cruise ControlSteering

   On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the…

   NHTSA complaint #11743446 · source
2. Filed Feb 13, 2026CABrakesSteering

   My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past recall?

   NHTSA complaint #11717712 · source
3. Filed Aug 28, 2025GABrakesSteeringTransmission & Drivetrain

   Rear tires locked up in reverse. While in gear they lock up randomly. Car shut off and broke down while driving on expressway and lost control. No accident but could’ve been bad. 4x4 light on says svc. Mechanic says shows signs of new safety recall 02C? Talked to Jeep dealership and they weren’t aware of such recall on this model. Need help on who to contact and what to do.

   NHTSA complaint #11683778 · source
4. Filed Oct 10, 2024NYBrakesAcceleration & Cruise ControlSteering

   The service parking brake warning pops up on start up (P)!, along with the engine light and the traction control light. A warning that says service parking brake appears, around with a service transmission warning, and occasionally another message saying 4wd unavailable at the moment. Another message says restart car in park at zero speed, which the car is already in park & not moving. The car is not drivable when all of these are on. If I attempt to change gears, the gear…

   NHTSA complaint #11619046 · source
5. Filed Sep 16, 2023AZElectrical SystemSteeringTransmission & Drivetrain

   The vehicle turns off while running, all lights on dashboard turn OFF and the vehicle dies completely. I lose power steering, brakes everything just turns off. After the vehicle comes to a complete stop I can put in parking again and the vehicle turns back on. This has happened 3 times already, luckily I have been driving it where there is no a lot of traffic, but no longer drive it on the highway it would not be safe. It happened after the light SVC 4WD turned on.

   NHTSA complaint #11544966 · source
6. Filed Aug 26, 2023MIEngineOther / UnknownSteering

   There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. I contacted Jeep they said to take it in. We aren’t in a position to just Let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. Our Jeep…

   NHTSA complaint #11540876 · source
7. Filed Aug 26, 202263,000 miNYSteering

   The contact owns a 2014 Jeep Cherokee. The contact stated that after shifting to park(P) with the engine running, the contact exited the vehicle and offloaded groceries. After returning to the vehicle and shifting into drive(D), the steering wheel seized and became difficult to operate. The vehicle was taken to the dealer where the battery was charged; however, after diagnosing the vehicle, the mechanic was unable to determine the cause of the failure. The contact stated…

   NHTSA complaint #11481368 · source
8. Filed Aug 19, 2022VAElectrical SystemLightingSteering

   My 2014 Jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. This issue started in December 2021 during that time I was driving at night and the dash, exterior lights and interior lights started flickering. Now this issue occurs 90% of the time when I drive, sometimes when the dash goes off different warning lights come on, TCS, SRS, Power steering and if the vehicle is traveling…

   NHTSA complaint #11480237 · source
9. Filed Aug 1, 202293,350 miSCBrakesSteeringTransmission & Drivetrain

   The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to start the vehicle, the shifter module, ABS, door module for the driver’s and passenger’s side doors, the instrument cluster, integrated center stack, an electronic parking brake, body control module, steering column, and transmission failure warning light illuminated. The contact stated that the dealer also informed him that there were previous unlisted recalls completed on the vehicle. The contact…

   NHTSA complaint #11476931 · source
10. Filed May 26, 2022NCAcceleration & Cruise ControlSteeringTransmission & Drivetrain

    The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. There is rough shifting with the transmission, which jerks the car periodically. When driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires…

    NHTSA complaint #11466170 · source
11. Filed May 3, 2022LASteering

    This is a flat tow vehicle that creates a death wobble when being towed behind RV, jeep paid for first fix and has worked for 3 yrs. now death wobble is back.

    NHTSA complaint #11463183 · source
12. Filed May 2, 2022OHSteeringSuspension

    Wife and I were towing our 2014 Jeep Cherokee Trailhawk behind our 28,000 LB Motorhome and it began to shake and wobble so bad we had to pull over. We got 35 miles from our Home base in Ohio. Sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. It did not wobble so we drove on. About 30 miles later it did it again. After it did it 5 times in 80 miles we decided to have the Jeep hauled home and put away for the Winter and we left for…

    NHTSA complaint #11463129 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology