2019 Jeep Cherokee driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 15, 202647,000 miPADriver Assistance & Safety TechElectrical System

   The contact owns a 2019 Jeep Cherokee. The contact stated that upon starting the vehicle, the rearview camera display flickered with black and white streaks. The contact stated that upon shifting into reverse (R), the black and white streaks remained on the display, and the air conditioning controls were inoperable. The vehicle was taken to a dealer, where the contact was informed that the failure was a common issue. The manufacturer was notified of the failure. The failure…

   NHTSA complaint #11764475 · source
2. Filed Sep 1, 202680,000 miUTDriver Assistance & Safety Tech

   The contact owns a 2019 Jeep Cherokee. The contact stated that the rear-view camera was stuck in the on position. There was an abnormal beeping sound while another vehicle was approaching. The local dealer was contacted and notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

   NHTSA complaint #11761240 · source
3. Filed Jul 10, 2026OKDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   Had cruise control on set on 64 up and down hills and around curves it just started going faster & faster I had to stomp the brakes 3 times to get it to quit afterwards the power train is now not shifting right it still was at times going to shop staying at 27 to 35 rpm’s, made it to shop

   NHTSA complaint #11749671 · source
4. Filed Jun 14, 2026INDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   Cherokee. Purchased XXX from RightDrive Muncie / AGWB Investors LLC, [XXX]. I am filing this complaint to document: (1) the sale of this vehicle with multiple pre-existing electrical defects and open safety recalls not disclosed at sale; and (2) a pre-existing mechanical defect preventing routine engine maintenance. DIAGNOSTIC EVIDENCE — OBD REPORT #108 (XXX) — 8 FAULT CODES, 6 MODULES U0010-00 (IPC) — CAN Interior Bus Communication Failure — root cause of all electronic…

   NHTSA complaint #11744014 · source
5. Filed Feb 23, 202649,000 miMTDriver Assistance & Safety Tech

   The contact owns a 2019 Jeep Cherokee. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer, who determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.

   NHTSA complaint #11719910 · source
6. Filed Dec 15, 2025IADriver Assistance & Safety TechElectrical System

   Jeep will stall/ or stop completely while driving randomly. Loses power in gas pedal. Electric throttle control light comes on.

   NHTSA complaint #11705016 · source
7. Filed Sep 26, 2025PADriver Assistance & Safety TechAcceleration & Cruise ControlTransmission & Drivetrain

   My Service AWD light came on. I had the system checked in February of 2025. I was informed it was a bad PTU system. My car makes a clunking then whining noise when driving. It cannot go over 55 mph before losing power. My VIN doesn’t come up in the recall list but it has the same diagnostic issues The issue was diagnosed at Heritage Jeep in Harrisburg on 2/15/2025 Receipt order # 218197. Customer number 42k8761762

   NHTSA complaint #11690043 · source
8. Filed Sep 26, 2025TXDriver Assistance & Safety TechTransmission & Drivetrain

   When driving the Jeep Cherokee (51,000 miles), I experienced numerous incidents where the car experienced sudden power loss climbing a grade followed almost immediately by numerous warning lights and a message that "4WD System Unavailable" as well as a message that the forward warning system had failed. Under these conditions, the car struggled to make even 50 mph and would only do so in a much lower gear at 4000+ rpm. Prior to each incident, the car had been driving…

   NHTSA complaint #11689958 · source
9. Filed Sep 8, 2025CADriver Assistance & Safety TechElectrical SystemEngine

   the start stop warning light is on now vehicle was idling when vehicle shut down emergency brake automatically engaged then the panel went blank and the windows the emergency warning lights all stopped working Unable to warn motorists in back of me I couldn’t drive vehicle. Then panel lights up again saying to step on brake to start but fails to do so until after several attempts

   NHTSA complaint #11685779 · source
10. Filed Aug 23, 2025MDDriver Assistance & Safety TechAcceleration & Cruise ControlTransmission & Drivetrain

    My 2019 jeep Cherokee latitude only had 25000 miles on it when i bought it. Within a month the emergence break would come on by itself randomly while driving or beginning to accelerate from a parked or stopped state. Vehicle also can be parked completely level and it states the vehicle needs to be returned to park and restarted. Meanwhile all the lights come on on the dash and the shifter lights up red. Every single gear. It literally will not move unless you drift. It also…

    NHTSA complaint #11682633 · source
11. Filed Jul 31, 2025MTDriver Assistance & Safety TechEngine

    The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

    NHTSA complaint #11677660 · source
12. Filed Jul 10, 202577,000 miMSBrakesDriver Assistance & Safety TechElectrical System

    The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several unknown warning lights illuminated. The contact stated that the ABS, traction control, and the parking brake warning lights were illuminated. In addition, the back-over prevention and forward collision sensors were independently deactivated. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall…

    NHTSA complaint #11672411 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology