2017 Jeep Cherokee driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed Mar 10, 2026NDDriver Assistance & Safety Tech

   Daughter was driving the car when she approached a stop sign the electronic emergency brake engaged while the vehicle was still moving. This caused the vehicle to stop suddenly. She had to manipulate the electronic switch several times to disengage the brake to get the vehicle to move. Luckily this was in a rural town with little traffic.

   NHTSA complaint #11723454 · source
2. Filed Dec 3, 2025OHBrakesDriver Assistance & Safety Tech

   My car back in June 2025 left me stranded in the turn lane with traffic backing up after the emergency parking brake turned on without warning. I was not able to drive e my car or to release the brake and move my car. I did a thorough review of all possible reasonable switches that could have caused the malfunction. So I tried to turn off all of the warning systems. Once I did this I couldn't drive faster than 5 to 10 mph. I was able to get to a parking lot about 100 ft…

   NHTSA complaint #11702683 · source
3. Filed Nov 12, 2025NJDriver Assistance & Safety Tech

   Jeep Cherokee – Unexpected 4WD / PTU Issue Out of nowhere, my Jeep Cherokee displayed a message on the dashboard saying “Service 4 Wheel Drive.” I was driving normally at the time — no impact, no off-road driving, and nothing unusual occurred beforehand. After taking the vehicle to my mechanic, I was informed that the issue might be related to the PTU (Power Transfer Unit). It seems the system failed without any warning signs. Now, every time I start the car, the same…

   NHTSA complaint #11699019 · source
4. Filed Nov 6, 2025IADriver Assistance & Safety TechElectrical System

   Parking brake on the jeep automatically engaged while driving. Had vehicle towed to dealership where a new parking brake switch was installed and programed and told it was ready to go. Picked it up and it did the same thing again and turned on the auto start stop light. Took it back to the dealership and they said water had gotten into the back area and corroded the parking brake module and the connector. They wanted to charge me $2500 to fix. I took the vehicle home and…

   NHTSA complaint #11697849 · source
5. Filed Jul 8, 2025NYDriver Assistance & Safety TechEngineTransmission & Drivetrain

   Lost power on thruway in 2017 jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and Mopar, and am left in disbelief. Vehicle was already inspected by jeep…

   NHTSA complaint #11672113 · source
6. Filed Jun 18, 2025MDBody & StructureBrakesDriver Assistance & Safety Tech

   Electronic parking brake engaged and wouldn't release. Possibility of occurrence while driving. Problem has been confirmed by independent service center to have been caused by water leakage into the area where the parking control module is located. Water was found pooling in parking control module which corroded connecters. Vehicle has not been inspected by anyone but the service center. There were no warning lamps, messages or other symptoms of the problem prior to the…

   NHTSA complaint #11667823 · source
7. Filed May 12, 2025WIBrakesDriver Assistance & Safety Tech

   Electronic parking brake (EPB) module. Yes confirmed by a independent service center. Warning Park Brake indicator. This is the second time happening. First time was Sept 2024 was fixed. Taking it in tomorrow for confirmation, if same issue mechanic stated the part is on National Backorder!!!! Unable to release out of Park Brake which in turn, unable to drive car. Safety issue when driving, stops abruptly, can't disengage safety brake.

   NHTSA complaint #11660436 · source
8. Filed Mar 12, 2025MABrakesDriver Assistance & Safety Tech

   E-brake service light came on and couldn’t release it, so it had to be towed for a second time in 3 days. The first mechanic released it and said I would be able to drive it until I could get it to the dealership for a possible computer issue that he wouldn’t be able to preform. I drove it a total of 9.5 miles after this before it did it again and I had to have it towed. This was very scary to know that the e-brake could just lock up at anytime or anywhere. I could easily…

   NHTSA complaint #11647909 · source
9. Filed Feb 20, 2025MODriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

   I was driving my vehicle and it lost power going down the highway about 65 mph maybe 70. The power shut off on my vehicle and then it came back on but it was very dim and it say that way for till I got out of it and it was very scary my My cruise control keeps shutting off okay I'm having major problems with my transmission it slips a lot I need to know what to do about that.

   NHTSA complaint #11643919 · source
10. Filed Jan 27, 2024ILDriver Assistance & Safety TechElectrical System

    I parked my car and went into the store came back out tried to start my car and the message Service Transmission Restart in Park With Vehicle at Zero Speed appeared on the dashboard and my car wouldn’t start

    NHTSA complaint #11568274 · source
11. Filed Jan 31, 2023TNDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain

    The automatic transmission shifter transmits a warning to the instrument panel display with the words SERVICE SHIFTER. All of the red shifter console lights light up at once. The vehicle will not engage the PARK safety brake at times after parking the vehicle when the warning is illuminated. While operating the vehicle no other instrument readings are available (speed, mileage, etc). The vehicle has not yet been inspected by a dealer or mechanic and is a continuing problem.…

    NHTSA complaint #11504779 · source
12. Filed Jan 27, 2023AZDriver Assistance & Safety TechEngineTransmission & Drivetrain

    W84 Powertrain Software- July 30 2022 Jerry Seiner Casa Grande Dealership technicians inspected and reprogram the PCM and TCM software and closed the recall but 2 months later all the lights on my dashboard came on check engine light service shifter park brake etc. I went back to the dealership and the advisor told me to go to the dealership where I bought it from. I ended up going to Larry Miller Chrysler Jeep Avondale in Arizona. The vehicle was braking on its own while…

    NHTSA complaint #11503921 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology