2018 Jeep Cherokee driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed Feb 1, 2024WIAirbagsDriver Assistance & Safety TechElectrical System

   Last week we noticed steering wheel controls not working, steering wheel heater .. cruise control ,, hands free,controls Today took in to Jeep dealer In superior Wi was told it is the Clock Spring , squib,, said that we have to replace entire unit including new airbag .. as we do not know for sure if until the work done ,air bag would deploy as per dealer ,he isn't 100 percent sure. ,and the entire thing has to be replaced at a hefty cost of 1000.00 as well as safety , being…

   NHTSA complaint #11569307 · source
2. Filed Dec 15, 2023IDBrakesDriver Assistance & Safety Tech

   Braking system engaged while driving at ~40mph. Emergency brake also appeared to engage. Once completely stopped, vehicle brakes were locked up and vehicle had to be hauled for service.

   NHTSA complaint #11560306 · source
3. Filed Jul 17, 2023NVDriver Assistance & Safety TechElectrical SystemVisibility & Wipers

   the infotainment screen flashes a warning on red screen "911 Car Phone malfunction contact dealer". It has done this intermitently for the past couple of weeks. A few times I've started the vehicle and the screen is black, no back up camera, no a/c, no back up warning tone (I back up the vehicle from parking spot using the mirrors and the screen comes on a few minutes after vehicle is moving). I am concerned because I don't know what else isn't working and if something…

   NHTSA complaint #11532849 · source
4. Filed Oct 19, 2022PABrakesDriver Assistance & Safety Tech

   On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water…

   NHTSA complaint #11490009 · source
5. Filed Nov 3, 2021ARBrakesDriver Assistance & Safety Tech

   The parking brake pops on when I'm driving done the road!!! Often times when I start my car and put my car in Reverse or Drive and remove my foot from the brake the parking brake pops on and I start sliding down the road until my car stops!!! The major issue is when I was driving down a HWY at 37MPH no on coming traffic or no traffic behind me thankfully my parking brake engages and I fly into the steering wheel with a seat belt on and thankfully my 5 year old was fully…

   NHTSA complaint #11439267 · source
6. Filed Feb 10, 202147,000 miMIDriver Assistance & Safety TechElectrical SystemEngine

   My sensors only work sometimes, my key fob only works when it wants. It's starting to have issues. My jeep stopped working on the highway all of a sudden

   NHTSA complaint #11395547 · source
7. Filed Dec 23, 202070,021 miILFireDriver Assistance & Safety TechEngineOther / Unknown

   All the engine oil leaked out of the car and started to smoke while i was in motion and the engine light came on but was perfectly fine at first. I do not know what had happened but my engine is now messing up and i almost got in a car accident.

   NHTSA complaint #11384653 · source
8. Filed Oct 22, 202050,000 miILDriver Assistance & Safety Tech

   While driving all the lights come on by the gear shift from park ton drive. The lights are red. It said shift system. When this happens you cannot check oil, tire inflation, temperature or anything else. It happens while driving, turning, on the highway. This happens all the time. What could it be?

   NHTSA complaint #11365781 · source
9. Filed Oct 7, 202022,400 miNCDriver Assistance & Safety TechElectrical SystemOther / Unknown

   First incident, vehicle was parked, hence stationary. Vehicle would not start, lights would flicker and a a clicking noise would be heard when starting the vehicle. Vehicle was jump started and let it run for a while, then i shut it off to make sure everything is ok and it did not start again. Same flickering lights and clicking noise. Got it jump started again. Drove to autozone to have battery checked, while trying to park, vehicle just shut off with car on drive. Autozone…

   NHTSA complaint #11363301 · source
10. Filed Sep 28, 202038,000 miTNBrakesDriver Assistance & Safety TechOther / Unknown

    After getting my jeep worked on at crown jeep of chattanooga for my dash board saying 'shifter service' they replaced my shifter bezel claiming that was all that was wrong with it. This is after my jeep three the ebrake in while going 65 down a highway. Tonight 9/28/2020 while backing out my driveway my jeep threw the ebrake on itself again. Then did it while going in toward at 35 mph. Chrysler dodge jeep needs to be held accountable for their mistakes in their cars

    NHTSA complaint #11361624 · source
11. Filed Jul 27, 202023,132 miAEDriver Assistance & Safety TechEngineAcceleration & Cruise Control

    While driving, the vehicle shuts down, i lost all control. A message popped up that said 'apply brake and put in park or neutral' the engine slowly lost all acceleration and came to a complete stop. The car beeps and said 'low battery' but all lights and voltage reading was completely normal. I turned car off, restarted car, and it was fine, i drive it another 100 meters and it repeats this exact cycle all the way home.

    NHTSA complaint #11341582 · source
12. Filed Jun 18, 202040,000 miTNDriver Assistance & Safety TechEngineAcceleration & Cruise Control

    As driving vehicle shuts down loose all control. Message pops up that says. Apply brake and put in park or neutral. Engine shuts down. In motion on highway. Very dangerous.

    NHTSA complaint #11329596 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology