2011 Jeep Grand Cherokee steering problems

Updated from NHTSA data · How we count

21 owners have reported steering problems with the 2011 Jeep Grand Cherokee, 7% of all complaints about this model year. The typical problem appeared around 116,000 mi.

Steering complaints
21
Crashes
0
Fires
0
Injuries
0
Related recalls
0
Median mileage
116,000 mi

Specific components reported

Steering covers: Power steering, steering column and wheel, loss of steering assist.

ComponentComplaints
Steering21

Steering complaints across Jeep Grand Cherokee years

22005412007212009211720126222014157201610620181413202010223202243820242
Steering complaints by model year. The 2011 is highlighted.

Mileage when the problem appeared

Under 10k10k–30k30k–60k360k–100k7100k–150k1150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

No recalls on file.

What owners say

  1. Filed Jan 9, 2024CAEngineFuel, Hybrid & EV PropulsionSteering
    Greetings, after 3 dealership attempts to correct the TIPM - NHTSA 19V813000 recall, my Jeep still stalled 4 times at highway speeds. I narrowly averted being rearended several times. I am terrified to drive the vehicle! I have yet another dealership appointment Friday, January 12, 2024 to correct the issue. Previous visits could not reproduce the problem or show any code errors. There were no warnings at all during these malfunctions, only the loss of braking and power…
    NHTSA complaint #11564408 · source
  2. Filed Aug 28, 2023PAElectrical SystemEngineSteering
    My vehicles Totally Integrated Power Module (TIPM) was rewired at a dealership as part of a manufacturer recall. Ever since this has been "rewired" I have had problems with the car shutting off while driving, and as a result, a loss of power steering and power brakes. I notified the dealership, Rentschler Chrysler of Slatington, PA, and they state that everything looks ok with the wiring and that a new TIPM was not part of the recall. This issue has been occurring with my…
    NHTSA complaint #11541321 · source
  3. Filed Mar 11, 2023MIBrakesElectrical SystemSteering
    SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced…
    NHTSA complaint #11511322 · source
  4. Filed Nov 7, 2022CABrakesSteering
    Wife was driving car off the highway, around a rightward curving offramp, and she noticed that the steering was handling differently, as if the power steering was off, and the brakes were not responding normally either. She could not stop the car where she intended to and was lucky that there was not cross traffic in the immediate intersection. No lights on the dash were lit up. She turned the car off and on again, and the steering and braking was normal again. We brought it…
    NHTSA complaint #11492665 · source
  5. Filed May 13, 2022MIBrakesFuel, Hybrid & EV PropulsionSteering
    The vehicle randomly stalls without warning while driving, causing the power steering and brakes to fail. It occurs randomly every 7-14 days, usually when it's first driven for the day and usually within the first 5-10 miles when slowing down to make a turn. Occasionally it will occur at a stop sign and a few times it has occurred in traffic. It can be restarted by putting it in Neutral or Park. It has been doing this ever since I purchased the vehicle in 2017 with 68,000…
    NHTSA complaint #11464555 · source
  6. Filed Mar 30, 2022NJEngineFuel, Hybrid & EV PropulsionSteering
    When you turn a corner the engine shuts off. All the electronics still work (like radio, and lights) but you have no power stearing it is manual. You have to coast to the side of the road and put the truck in park and restart it. This has been recalled and fixed a few times and it is still happening and Jeep will not do anything to fix the problem. They want to duplicate the issue but you can not. This happens whenever it wants to - there is no rhyme or reason why it happens…
    NHTSA complaint #11458926 · source
  7. Filed Dec 1, 2021IABrakesSteering
    While trying to make a turn the power steering and brakes did not work. The vehicle did not stall. After stopping I shut the vehicle off and restarted it and it was working, This happened 3 times in about 2 weeks. I have the vehicle in to the dealer trying to find the problem.
    NHTSA complaint #11442243 · source
  8. Filed Sep 20, 2021KSEngineOther / UnknownSteering
    As I am about to turn right my vehicle completely shuts off and I lose power steering, etc. Brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. I am able to start my 2011 Jeep GC right back up and go on with the engine light on. The light then shut off as I am driving. After reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. This is an extreme safety issue and needs addressed…
    NHTSA complaint #11433570 · source
  9. Filed Apr 22, 202190,873 miWIBrakesEngineSteering
    Vehicle will randomly stall while slowing down, brake pedal gets instantly rock hard and steering is next to impossible. Fca claimed if was the fuel pump relay but both fuel pump relay recalls were done and it's even worse now.
    NHTSA complaint #11413452 · source
  10. Filed Dec 18, 2020120,000 miKYBrakesFuel, Hybrid & EV PropulsionSteering
    On more than 1 dozen occasions my jeep has stalled while driving anywhere fm 20 to 40 miles an hour. I lost steering control and brakes while the rest of gages stayed on. After the first few times i figured out i could throw in neutral , hit the ignition button and it starts right back up. Chrysler jeep told me this was a "relay " recall for over 1 1/2 years that they had no repair for. So they just kept replacing trhe part. I would get anywhere fm 2 wks to few months with…
    NHTSA complaint #11384124 · source
  11. Filed Nov 3, 202090,000 miMIBrakesEngineSteering
    My car sometimes it doesn't start and keeps cranking. But the most dangerous is when it shuts off while driving. I took it to jeep service but they didn't find what causes the issues. It keeps stalling. Doesn't happen every day and all the time but it's happening more frequently.
    NHTSA complaint #11372929 · source
  12. Filed Oct 5, 202065,000 miMSEngineFuel, Hybrid & EV PropulsionSteering
    Vehicle stalled while driving in highway traffic at about 40 mph. Lost ability to steer as power steering quit working. There is a year-old recall to fix fuel pump relay problems but fca, the manufacturer, has yet to provide dealers with the parts needed to fix this problem. This is totally unacceptable as we have continued to drive this vehicle since we do not have, nor can we afford, another vehicle. Please pressure fca/jeep to provide parts to dealers immediately. Recall…
    NHTSA complaint #11362940 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology