2022 Jeep Grand Cherokee steering problems

Related recalls

• Recall 24V132000Feb 22, 2024338,238 vehicles
  STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM · SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

  Risk: A loss of vehicle control increases the risk of a crash.

  Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

What owners say

1. Filed Apr 10, 2026TXCrashTowedSteering

   Went to turn left at barely 5mph and steering locked up with my front wheels pushed outside of wheel well (driver wheel, passenger is facing in), causing a collision. Steering wheel won’t turn at all now.

   NHTSA complaint #11730454 · source
2. Filed Mar 14, 2026WIDriver Assistance & Safety TechSteering

   The electronic steering quit working at 55 mph, I was very hard to steer afterwards, there wear other indicator lights besides the steering warning light, I will add a picture of them. I did already do a report but have pictures to show the problem. I kept the core to figure out what happened, there is water in the unit control area for the motor. The issue started at the same time the water pump was leaking, and I believe that caused the water and corrosion in the…

   NHTSA complaint #11724314 · source
3. Filed Feb 18, 2026WISteering

   The water pump started leaking and I believe that the coolant coming out of the water pump got the electric power steering terminals (which are right below the water pump) wet which caused the power steering to stop working and needs to be replaced.

   NHTSA complaint #11718957 · source
4. Filed Dec 11, 2025CTOther / UnknownSteering

   I went to start my car and pull out of a parking lot when the power steering would not turn on. I tried starting and stopping the engine multiple times. I eventually left the car and returned later for it where the power steering was back on and fully functioning. I had a friend drive me and the vehicle to my house to be towed to a jeep dealership the following day. The power steering went out and back on two more times during that 10 min drive. Jeep service received the…

   NHTSA complaint #11704500 · source
5. Filed Dec 11, 2025CTOther / UnknownSteering

   Power steering would not work. Luckily I was pulling into my own driveway when this happened. The car was brought to the nearest Jeep dealership which I was then told they could do nothing about and no problem was visible on the computer or when they drove the vehicle. The vehicle was returned to me with no resolution.

   NHTSA complaint #11704498 · source
6. Filed Oct 17, 2025FLDriver Assistance & Safety TechElectrical SystemSteering

   While driving all warning lights were activated and power steering completely failed. The vehicle was in drive and fully charged

   NHTSA complaint #11694071 · source
7. Filed Sep 26, 2025ILElectrical SystemFuel, Hybrid & EV PropulsionSteering

   The electrical system of this vehicle is causing several issues putting the safety of me, my passengers and drivers around me at risk. Starting at 6,300 miles the vehicle had a temporary loss of power steering. After parking for a day the power steering returned, leading me to believe it was caused by an electrical/software code issue. There was a safety recall for the battery pack starting on fire while parked, driving or charging. No fix was available for quite a while and…

   NHTSA complaint #11689822 · source
8. Filed Aug 8, 2025ILElectrical SystemSteeringSuspension

   The hybrid battery had the potential to catch fire and it was recalled for a software update, the 95b update. After this software update was completed, the vehicle would completely shut down, regardless of being parked or while driving. The dealership deemed the vehicle "unsafe to drive" and has provided a loaner until they can correct the problem. In addition to this, the front suspension has been worked on many times, approximately 5-6 times to remedy a clinking noise when…

   NHTSA complaint #11679310 · source
9. Filed Jul 16, 2025NYSteeringSuspension

   I bought this Jeep new in 2023 and it started making this noise when it had 7000 miles on it. If was normal operational noise, why didn't it have it when it was new? Many owners on Jeep forums (JeepGarage, WLJeepForum, JeepForum, WranglerForum) report: Rattle starts light and worsens with heat soak. The company often states it is a “normal operational noise. ”Some report replacement of the entire sway bar disconnect actuator assembly under warranty resolving the noise…

   NHTSA complaint #11674116 · source
10. Filed Jun 11, 2025ARElectrical SystemSteeringTransmission & Drivetrain

    In January work related to recall 95B was performed on the Jeep. The next day the issues started with a warning light indicating the Hybrid System needed service. The Jeep has been in repair for this issue 6 times and over 56 days with no resolution. It is currently in for repair. A buy back request was made but both FCA and the arbitrators indicate it is not a safety concern. There are safety concerns related to the Warning light as it appears to impact electrical…

    NHTSA complaint #11666378 · source
11. Filed Jun 6, 2025FLSteeringSuspension

    Purchased used 22 GC summit reserve V8 and within hours of leaving dealer I knew something was very wrong with the front suspension. Fast forward to used car dealership pointing fingers at Jeep for not fixing issues not disclosed to me before the sale and Jeep claiming shady dealer practices we now know it’s the Rack and Pinion bar and components. 7 grand out of pocket after a day of ownership is not happening. My vin is one of few not showing up for the recall Z18/NHTSA…

    NHTSA complaint #11665214 · source
12. Filed Apr 20, 2025TXEngineSteeringTransmission & Drivetrain

    I've had issues with this jeep grand cherokee 4xe randomly shutting down on the highway at speeds between 65-75 mph. The service engine and transmission lights come on and the vehicle itself dies out and will power on but will not start for about 10-15 minutes afterwards. This is the fourth time I've had the issue and the dealership can not pin point a reason/fix for the car suddenly stopping. This last time the power steering went out as well these issues have almost caused…

    NHTSA complaint #11655720 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology