2018 Kia Sorento problems, complaints & recalls

2018 Kia Sorento recalls (3)

• Recall 22V703000Sep 19, 202270,887 vehiclesPark outside
  TRAILER HITCHES

  Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

  Risk: A fire while parked or driving can increase the risk of injury.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

• Recall 18V656000Sep 21, 201897 vehicles
  STEERING:COLUMN · STEERING:ELECTRIC POWER ASSIST SYSTEM

  Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.

  Risk: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.

  Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.

• Recall 17V784000Dec 8, 20172,014 vehicles
  AIR BAGS:SIDE/WINDOW

  Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

  Risk: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.

  Remedy: Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.

NHTSA defect investigations

• DP22003Opened Sep 12, 2022Closed Dec 12, 2023

  Loss of Motive Power

  The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain…

NHTSA 5-Star safety ratings

Recent 2018 Kia Sorento complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 6, 2026TXEngine

   My 2018 Sorento is consuming oil excessively. I’m having to add oil between changes, and I’m now experiencing reduced acceleration under load. I have been told by a few different parties that this has become a common problem with Kia’s. I want an oil-consumption test performed and I want the VIN checked for all engine campaigns, warranty extensions, KSDS coverage, and open recalls

   NHTSA complaint #11769459 · source
2. Filed Sep 18, 2026NCEngine

   Complete engine failure inspected by Westgate Kia Service Dept, Wake Forest, NC Service manager confirmed that known issue and recall in effect for 2018 Kia Sorrento same issue but because manufactures parts are only covered when made in certain locations. mine not covered. He did agree it was exact same issue but declined to assist. Warning sign / flashing check engine light.

   NHTSA complaint #11765284 · source
3. Filed Sep 15, 2026CAElectrical SystemEngine

   Vehicle: 2018 Kia Sorento VIN: [XXX] Kia Corporate Case #: XXX My 2018 Kia Sorento experienced a catastrophic engine failure (“holes in the block”) while under warranty. The vehicle lost power, emitted heavy smoke, and became completely inoperable. Kia America has refused to repair the engine and has delayed providing the required written denial for my warranty claim. This vehicle has also suffered five break-ins, and Kia has two active recalls for my year and model that…

   NHTSA complaint #11764549 · source
4. Filed Aug 27, 2026GAFuel, Hybrid & EV Propulsion

   The High Pressure Fuel Pump failed while driving on highway. I took it to the Kia dealership and they told me of the issue. There were no prior warnings of issues Kia recalled all 2019-2020 kia sorentos with this same issue. This component should not have failed at 63k miles and Kia should extend their warranty to previous models with the same High Pressure Fuel Pump problems under The High-Pressure Fuel Pump Warranty Extension (WTY034).

   NHTSA complaint #11760017 · source
5. Filed Aug 26, 2026DEBrakesDriver Assistance & Safety Tech

   The abs module has failed. Yes vehicle is available for inspections if wanted and would be appreciated. Had it scanned by dealership and it’s too expensive to fix. Lights on are abs. Traction control. Auto hold. Autonomous braking. Thank you

   NHTSA complaint #11759839 · source
6. Filed Aug 20, 2026118,000 miCATowedEngine

   The contact owns a 2018 Kia Sorento. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. There was smoke coming from the rear of the vehicle. The contact exited the freeway and waited for AAA to tow the vehicle to the residence. The vehicle was towed to an independent mechanic, and the contact was informed that the oil pan switch needed to be replaced. The oil pan switch was replaced, and the vehicle was…

   NHTSA complaint #11758177 · source
7. Filed Aug 20, 2026TXEngine

   I am a working parent filing a formal complaint against Kia America and Classic kia of Carrollton for non-compliance with the Theta II Class Action Settlement mandates. My vehicle experienced a qualifying engine failure and is currently held at the dealership. The dealership is actively refusing to provide a mandatory free loaner vehicle and is delaying the 5-minute diagnostic scan. Kia Corporate is refusing to authorize an alternative direct-bill rental line without the…

   NHTSA complaint #11758172 · source
8. Filed Jul 5, 2026INFireBrakesEngine

   My wife and I were Driving when I tried to stop and the brakes failed. Within seconds the vehicle caught fire in the engine compartment. I had to slam the transmission into park cause the doors would not open. When my wife tried to escape out the passenger side the flames came into the cabin towards her. I then opened my door and then had to help my wife escape out the driver's side door. Within minutes the car was engulfed in flames. The fire department arrived and it took…

   NHTSA complaint #11748348 · source

Compare the 2018 Kia Sorento with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology