2014 Mercedes-Benz E350 body & structure problems

Related recalls

• Recall 15V088000Feb 13, 2015147,224 vehicles
  STRUCTURE:BODY:HOOD

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

  Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

  Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

What owners say

1. Filed Sep 14, 202667,218 miVABody & StructureBrakes

   The contact owns a 2014 Mercedes-Benz E350. The contact stated that the brake pedal was spongy while depressed, with the "Brake System" and "Low Brake Fluid" warning lights displayed. The vehicle was taken to a dealer, and the brake fluid was topped off; however, the failure reoccurred in less than 24 hours, and the same warning lights were displayed on the instrument panel. The vehicle was taken back to the dealer, and the technician was informed that there appeared to be a…

   NHTSA complaint #11764083 · source
2. Filed Jul 21, 2026NJBody & StructureSteeringSuspension

   While braking from highway speeds or any other speed, the vehicle becomes unstable and pulls to the left, making it difficult to maintain control. During hard braking, the vehicle does not track straight and requires steering correction to remain in its lane, creating a significant safety hazard. To diagnose the problem, the vehicle was inspected by an independent mechanic. An alignment was performed, and the suspension and braking systems were inspected. The mechanic…

   NHTSA complaint #11751828 · source
3. Filed Jul 21, 2026NYBody & Structure

   Rear subframe rotted / corroded. Rear brake lines rotted and rear springs broken from corrosion . Mercedes refuses to address the issues under warranty except the subframe issue . Almost crashed on i-84 with child in vehicle due to rear control arm being rotted from subframe .

   NHTSA complaint #11751724 · source
4. Filed Jul 14, 2025TXBody & StructureFuel, Hybrid & EV Propulsion

   The contact owns a 2014 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside and outside of the vehicle. In addition, the contact stated that the vehicle was consuming an excessive amount of gasoline. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure persisted. Upon investigation, the contact related the failure to NHTSA Campaign Number:…

   NHTSA complaint #11673382 · source
5. Filed May 7, 202592,000 miNJBody & Structure

   The contact owns a 2014 Mercedes-Benz E350. The vehicle was taken to the local dealer for routine maintenance, and it was determined that the entire rear sub frame was rusted. Additionally, all four brake lines were rusted. The contact stated that the warranty was extended on the frame rust. The dealer determined that there was no recall on the VIN. The manufacturer was contacted and confirmed there was no coverage for the repair on the vehicle. The failure mileage was…

   NHTSA complaint #11659433 · source
6. Filed Aug 18, 2024NYBody & StructureBrakes

   Rear subframe snapped under hard braking on the highway and caused my to veer into leftmost lane. It was terrifying and a severe hazard on the highway. Had vehicle towed to my house. I lifted and inspected my car and found the rear subframe was rusted and a crack straight through. The rear brake lines were also severely corroded and are very close to failing. Front brake lines have no corrosion. It seems that the rear subframe and rear brake lines have the same anti rust…

   NHTSA complaint #11609273 · source
7. Filed Jul 22, 2024NJBody & Structure

   took car in for an oil change. Have been hearing some noises in the rear. Mechanic just called telling us the rear sub frame rusted out. We have had the car 6 years. It has never been in a flood. we live in new jersey, no where near the shore.

   NHTSA complaint #11603759 · source
8. Filed May 2, 2024110,000 miRITowedBody & StructureSuspension

   The contact owns a 2014 Mercedes-Benz E350. The contact stated that while the vehicle was at an independent mechanic for an oil change, the contact was informed that the rear driver's side control arm was severely corroded and had detached from the subframe. The contact was also informed that the failure caused premature tire wear on both rear tires. The vehicle was then towed to the dealer, where it was determined that the subframe and rear driver's side control arm needed…

   NHTSA complaint #11586561 · source
9. Filed Jan 11, 2024MDCrash1 injuredTowedBody & StructureSteeringSuspension

   On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud…

   NHTSA complaint #11564988 · source
10. Filed Jan 4, 2024NJBody & StructureBrakesSteering

    Driving on a highway approximately 65 MPH. Had to break fairly hard due to unexpected traffic. When breaking, my car fishtailed and I thought I was going to hit the vehicle in front of me. I immediately took my car to my independent, Mercedes-certified repair shop. My mechanic informed me that it was a problem with the rear subframe. I then took it to Mercedes for an inspection. They confirmed that the rear subframe was rusted and needs immediate repair. I was told not to…

    NHTSA complaint #11563509 · source
11. Filed Dec 1, 2023MOBody & StructureBrakes

    The subframe corroded causing an unsafe potentially hazardous condition. Also the brake line was were corroded causing imminent brake failure. The rear springs rusted from the corrosion subframe defect..Mercedes required 2800 dollars from me to remedy the problem

    NHTSA complaint #11557823 · source
12. Filed Aug 28, 2023NJBody & Structure

    Car control was diminished and braking caused car to pull hard. Creaking noise from rear end. Removed rear wheel to find frame had perforation where rear wheel has linkage to frame.

    NHTSA complaint #11541127 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology