2014 Mercedes-Benz E350 steering problems

Related recalls

• Recall 16V899000Dec 14, 201670 vehicles
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.

  Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.

  Remedy: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

What owners say

1. Filed Jul 21, 2026NJBody & StructureSteeringSuspension

   While braking from highway speeds or any other speed, the vehicle becomes unstable and pulls to the left, making it difficult to maintain control. During hard braking, the vehicle does not track straight and requires steering correction to remain in its lane, creating a significant safety hazard. To diagnose the problem, the vehicle was inspected by an independent mechanic. An alignment was performed, and the suspension and braking systems were inspected. The mechanic…

   NHTSA complaint #11751828 · source
2. Filed Dec 1, 202561,500 miFLSteering

   The contact owns a 2014 Mercedes-Benz E350. The contact stated that while driving at various speeds, and occasionally while starting the vehicle, the steering wheel seized, and the message “Power Steering Malfunction” was displayed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,500.

   NHTSA complaint #11702194 · source
3. Filed Aug 8, 2025OHDriver Assistance & Safety TechSteering

   While driving, the steering from left to right started to get choppy or hard. With the cruise control on, I ran off the road because of the fight between the rack and pinion(steering wheel) and the cruise control.

   NHTSA complaint #11679228 · source
4. Filed Jul 3, 2025MOSteering

   Issue with steering column Control module there is a recall on the same type issue on same model and my car is having issue from shifting from R to P or D . My car it’s not showing up in recall but I am facing the issue ..it’s a safety issue

   NHTSA complaint #11671123 · source
5. Filed Apr 2, 202585,000 miTXSteering

   The contact owns a 2014 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rack and steering assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 85,000.

   NHTSA complaint #11652348 · source
6. Filed Jan 11, 2024MDCrash1 injuredTowedBody & StructureSteeringSuspension

   On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud…

   NHTSA complaint #11564988 · source
7. Filed Jan 4, 2024NJBody & StructureBrakesSteering

   Driving on a highway approximately 65 MPH. Had to break fairly hard due to unexpected traffic. When breaking, my car fishtailed and I thought I was going to hit the vehicle in front of me. I immediately took my car to my independent, Mercedes-certified repair shop. My mechanic informed me that it was a problem with the rear subframe. I then took it to Mercedes for an inspection. They confirmed that the rear subframe was rusted and needs immediate repair. I was told not to…

   NHTSA complaint #11563509 · source
8. Filed Aug 28, 2023MDSteering

   While driving on a local road, my wife lost control over the steering wheel of our 2014 Mercedes-Benz (MB) E350 sedan (the instrumental panel showed "Power Steering Malfunction: see attached photo)". It was a very dangerous situation, but she somehow managed to find a place to pull over and call me. It could've been much more dangerous if this occurred on highway. We found some information about the Power Steering Failure recall and our 2014 E350 was included as an affected…

   NHTSA complaint #11541187 · source
9. Filed Apr 12, 2023MAElectrical SystemSteering

   My electric power steering failed. It often resets and can be unpredictable when it wants to fail again. It’s an intermittent problem that local dealer tried to fix with a software update but did not work. I was told I need a new steering rack at $5-6k which is unacceptable for any vehicle that has been maintained it’s whole life . My car is 8 years old with 100,000 miles with full service records I feel like this is a premature failure of the electric power steering

   NHTSA complaint #11516639 · source
10. Filed Mar 6, 2023TXSteering

    Power steering went out while driving/malfunctioned. This apparently affects other E-Class models, but mine is not among those listed in the recall.

    NHTSA complaint #11510353 · source
11. Filed Oct 24, 2022MABody & StructureSteeringSuspension

    The rear sub-frame involving vehicle stability under braking and turning. A component that should remain attached to the vehicle has broken off due to corrosion. My vehicle is not that old that a key structural component of the car should break at the weld/attachment point. I have video of this defect. But its greater than 10MB and will not let me upload it is there an email I can send it to ?

    NHTSA complaint #11490604 · source
12. Filed Jul 6, 202259,000 miMACrashTowedSteeringSuspensionTransmission & Drivetrain

    Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many Mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally…

    NHTSA complaint #11472559 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology