2015 Mercedes-Benz ML350 problems, complaints & recalls

2015 Mercedes-Benz ML350 recalls (5)

• Recall 22V955000Dec 23, 2022348,183 vehicles
  FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

  Risk: An engine stall while driving increases the risk of a crash.

  Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

• Recall 19V787000Nov 1, 201924,226 vehicles
  COMMUNICATION

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

  Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

  Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

• Recall 18V272000Apr 27, 20189,725 vehicles
  SUSPENSION:FRONT

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

  Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.

  Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

• Recall 16V900000Dec 14, 201648 vehicles
  POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.

  Risk: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.

  Remedy: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

• Recall 16V442000Jun 16, 2016423 vehicles
  SEAT BELTS:REAR/OTHER

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.

  Risk: In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.

  Remedy: MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Recent 2015 Mercedes-Benz ML350 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed May 22, 2026NHFuel, Hybrid & EV Propulsion

   The failed/malfunctioning component appears to be the fuel pump controller / fuel pump control unit, and possibly the fuel pump system. The Mercedes-Benz dealer identified water/moisture-related damage and corrosion at the fuel pump controller area. The failed component should be available for inspection if the dealer preserves the part during repair. I have requested that the dealer not discard the damaged component. My safety and the safety of others were put at risk…

   NHTSA complaint #11739473 · source
2. Filed Feb 20, 2026TXOther / Unknown

   In July 2025, the sunroof panel had lifes and was flapping at highway speeds. I immediately contacted a Mercedes-Benz dealer to report the hazard. I was told they were unaware of such an issue and that I would have to pay for the repair out-of-pocket. Due to financial hardship, I could not afford the repair at that time. in. In early February, while driving on the highway, the entire sunroof panel catastrophically detached and flew off the vehicle. This created an immediate…

   NHTSA complaint #11719355 · source
3. Filed Jan 19, 2026FLDriver Assistance & Safety TechElectrical SystemLighting

   In mid-trip as we were going down the highway went to change lanes and the turn signals were no longer functioning. No errors, no alerts, no warnings they just stopped working. After pulling over and turning off the vehicle and turning back on they work for a time then stop working again. After researching with other owners of these and similar model Mercedes Benz vehicles this is a prevalent and highly dangerous safety issue that many many others have experienced.

   NHTSA complaint #11711956 · source
4. Filed Jul 28, 2025TXEngine

   Cam Shaft replacement diagnosed after week and half visit to Mercedes Benz dealership for engine rattling at cold start up. We are left with a $10,000 repair after performing all scheduled maintenance at the Mercedes Benz dealership since owning in 2015.

   NHTSA complaint #11676806 · source
5. Filed Apr 4, 202588,000 miGAFuel, Hybrid & EV Propulsion

   The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while driving at various speeds, the vehicle shook abnormally before the vehicle lost automotive power. The contact was able to restart the vehicle and take the vehicle to a local dealer. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline); however, the repair failed to prevent the failure. The contact stated that two weeks…

   NHTSA complaint #11652759 · source
6. Filed Jun 6, 2024NYBrakes

   I was in drive mode and was looking to park the car on the open spot on the street. Had engaged the reverse gear and was attempting to get in the parallel parking spot. While i was doing that, suddenly the wheel locked up and car stopped with a jerk/jolt. Then came warning that the parking brake was not working (Remember I had not engaged the parking brake as I was in drive mode). The locked up wheel would not move and I had great difficulty in making the car safe in the…

   NHTSA complaint #11592867 · source
7. Filed May 20, 2024120,000 miNJTowedFuel, Hybrid & EV Propulsion

   The contact owns a 2015 Mercedes-Benz ML350. The contact stated while reversing, the vehicle stalled and failed to restart. The vehicle was towed to the local mechanic who determined that the fuel pump was faulty and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was included in NHTSA Campaign Number: 22V955000…

   NHTSA complaint #11589651 · source
8. Filed Mar 14, 2024VAOther / Unknown

   The center console box will jot close. I have researched and this is a common problem with this car. You can not just replace the closure part it requires a whole new box. This is at a cost of 400.00plus dollars. This is obviously a defect.

   NHTSA complaint #11577425 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology