2017 Ram 2500 acceleration & cruise control problems

Related recalls

• Recall 18V332000May 17, 20184,815,661 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

What owners say

1. Filed Jul 2, 2026OHBrakesAcceleration & Cruise Control

   My vehicle experienced the exact component failure described in NHTSA Recall 24V-896 (FCA Campaign C4B), but my VIN is currently excluded due to the manufacturing date window." My truck's build date was 01/17. The following warning lights appeared (ABS, Traction Control/ESC) and I lost auxiliary cruise control. An independent shop diagnosed the failed Hydraulic Control Unit (HCU) / ABS pump motor and I had to pay out of pocket ($750) to restore the safety features of the…

   NHTSA complaint #11747988 · source
2. Filed Apr 29, 2026FLBrakesOther / UnknownAcceleration & Cruise Control

   This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue

   NHTSA complaint #11734674 · source
3. Filed Feb 19, 2026CABrakesAcceleration & Cruise Control

   The HCU for my truck failed and was replaced 6/25/2021. It failed again 12/2024 but before it could be replaced a recal for the HCU came out with the warning "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning" Now the warning light keeps coming on and going off with the alarm sound as I drive. It also turns off the cruise control. This has been going on for well over a year with no date for a fix of something that can cause a crash without…

   NHTSA complaint #11719142 · source
4. Filed Jan 21, 2026TXBrakesAcceleration & Cruise Control

   While driving the anti-skid anti-lock failure light flashes with an audible warning. This has routinely been happening since early 2025, with the only local dealer advise is to rapidly depress the gas pedal with the key on (engine off). There’s been zero advancement to provide remedy to date. When I ask the dealer, he says “we haven’t been notified yet of parts being available. You’ll be notified when we get to okay. This is in reference to safety recall 24V-896.

   NHTSA complaint #11712346 · source
5. Filed Jan 7, 2026MOBrakesAcceleration & Cruise Control

   This is in regards to Recall #C4B for the ABS/HCU failure on my 2017 RAM. This recall was issued over a year ago in November of 2024, but Stellantis has yet to DO ANYTHING and can't even tell us when a remedy will be available. I have asked my local dealership and get the same answer, NOTHING!!! The parts must be available, because the dealership told me that I could purchase the part from them and pay them to install it. But, I would have to then wait to get reimbursed from…

   NHTSA complaint #11709478 · source
6. Filed Dec 22, 2025COBrakesAcceleration & Cruise Control

   ABS Module and or HCU finally quit working. Loss of cruise control, ESC (traction control), 4x4 and speed sensor not registering. Had now storm around the 1st of December and got stuck on road in front of house due to loss of traction control and 4x4 not engaging. Dealer had said 4x4 was working when they informed me the ABS module needed replacement. It currently at a private diesel repair shop and they confirmed the ABS module needs replacement. Currently awaiting a ship…

   NHTSA complaint #11706436 · source
7. Filed Sep 26, 2025178,000 miNDElectrical SystemAcceleration & Cruise Control

   The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed and attempting to activate the cruise control, the system initially failed to engage. After several attempts, the contact was able to activate the cruise control; however, while attempting to deactivate cruise control, the system failed to disengage. After several attempts the cruise control disengaged. There was no warning light illuminated. The vehicle was not taken to the…

   NHTSA complaint #11689991 · source
8. Filed Nov 7, 2024MOBrakesAcceleration & Cruise Control

   HCU/ABS modules have failed for the second time in 50K miles. While using Cruise Control at highways speed (70mph) in heavy traffic the warning lines and chime came on. At the same instance the truck started slowing down dramatically. Almost causing us to get rear ended. It was like slamming on the brakes, but without brake lights to warn cars behind me. I finally figured out it caused the Cruise Control to kick out. Now I am having to listen to the constant chirping of the…

   NHTSA complaint #11624082 · source
9. Filed Nov 4, 2024FLDriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control

   Issue a recall here! Many others are reporting this identical issue and a class action suit has been filed! ABS sensor light and chime comes on at random times. My truck just reached 100,000 miles. I've performed no troubleshooting but it is extremely intermittent, either the Service the Automatic or Service the Electronic Braking System(s). Usually, a bump in the road makes it come and another turns it off. Sometimes it happens so quickly, only the message and traction…

   NHTSA complaint #11623367 · source
10. Filed Sep 24, 2024CABrakesAcceleration & Cruise Control

    The ABS warning lights comes on intermittently saying that the ABS braking system needs to be serviced. This appears to be can common defect with the Hydraulic Control Unit and Module on all 2017 to 2018 Dodge Ram trucks. With this defect the anti skid braking system does not work and the brakes are compromised. This happened at about 30,000 miles and the truck was already out of warranty. Dodge is stating that it will cost about $2,500 dollars to fix once Hydraulic Control…

    NHTSA complaint #11616101 · source
11. Filed Sep 10, 2024TXBrakesElectrical SystemAcceleration & Cruise Control

    ABS and Traction control warning lights are on display. Cruise control and 4x4 will not engage due to this issue. Also causing malfunction while towing a trailer.

    NHTSA complaint #11613891 · source
12. Filed Sep 2, 2024TXBrakesElectrical SystemAcceleration & Cruise Control

    Abs / traction control as well as service abs system. At times it comes and goes and most times now it stays on. Disables cruise control and at times even says 4 wheel drive unavailable. This seems to be a known issue with my year model ram and i'd like to remedy this issue asap.

    NHTSA complaint #11612136 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology