2020 Ram 2500 electrical system problems

Updated from NHTSA data · How we count

20 owners have reported electrical system problems with the 2020 Ram 2500, 12% of all complaints about this model year. The typical problem appeared around 25,750 mi.

Electrical System complaints
20
Crashes
0
Fires
3
Injuries
0
Related recalls
0
Median mileage
25,750 mi

Specific components reported

Electrical System covers: Battery, wiring, infotainment, instrument cluster, communication and software.

ComponentComplaints
Electrical system19
Electrical system:starter assembly1

Electrical System complaints across Ram 2500 years

6201312201416201520201611320174692018252019202020352021612022102023122024372025102026
Electrical System complaints by model year. The 2020 is highlighted.

Mileage when the problem appeared

1Under 10k110k–30k130k–60k160k–100k100k–150k150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

No recalls on file.

What owners say

  1. Filed Oct 22, 2025MDBrakesDriver Assistance & Safety TechElectrical System
    2500 Truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the Tate Ram dealer (frederick MD) and they refused to update their software unless I pay them +$285.00. The Ram dealer is even aware of the software issue. I told them this is a life safety issue and not my fault. I requested the fix immediately but refused. I also have an active full MOPAR warranty, and they still said…
    NHTSA complaint #11694963 · source
  2. Filed Sep 13, 2025SCFireElectrical System
    As I was operating my vehicle on I95 northbound smoke began to pour out of my vents. I was able to pull over and was able to determine there was a fire behind the radio in my truck. I immediately grabbed the personal affects that I could grab and called 911. However within 5 minutes the cab of the truck.was engulfed im flames.
    NHTSA complaint #11687105 · source
  3. Filed May 5, 2025WIElectrical SystemEngineFuel, Hybrid & EV Propulsion
    Vehicle randomly shuts off during normal operation. Same as if the Start / Stop button were activated. Vehicle coasts until it self applies the emergency brake at about 3mph causing a sudden, jerky complete stop. Switches itself to Park. Dash indicates “sterp on brake to restart”. Vehicle restarts normally but may randomly shut down again. Safety risk is loss of steering, loss of power brake control, and total loss of power in traffic. Taking it to dealer today. Vehicle has…
    NHTSA complaint #11658917 · source
  4. Filed Mar 18, 2025WVElectrical SystemAcceleration & Cruise Control
    Traction control kicks on while driving on dry pavement and the truck bogs down like there isn’t any power. The truck slows down abruptly and will not speed back up without pulling to the side of the road and I have to shut it off and reset. The drive selector knob lights starts flashing and now they don’t come on at all. This has happened on 4 occasions
    NHTSA complaint #11649098 · source
  5. Filed Feb 13, 2025NMElectrical System
    Issue is that the on the Diesel intake heater core has a bolt that comes loose from inside the manifold and can fall down into the cylinder and can cause catastrophic failure.
    NHTSA complaint #11642611 · source
  6. Filed Aug 28, 202467,000 miSCFireTowedElectrical SystemEngine
    The contact owns a 2020 Ram 2500. The contact stated that after starting the engine, moments later the contact came back to discover fire coming from under the hood of the vehicle. The contact and co-workers used fire extinguishers to extinguish the flames. The vehicle was later towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 67,000.
    NHTSA complaint #11611450 · source
  7. Filed Dec 28, 2023TNElectrical SystemTransmission & Drivetrain
    Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called the dealership to explain what happened.
    NHTSA complaint #11562426 · source
  8. Filed May 4, 202340,500 miNYElectrical System
    The contact owns a 2020 Ram 2500. The contact stated that while parked, the vehicle failed to start. The contact was able to start the vehicle by banging on the starter underneath the vehicle. The vehicle was taken to the dealer, who informed the contact that the starter needed to be replaced. Additionally, the dealer confirmed the failure as a common issue. The manufacturer was not made aware of the failure. The failure mileage was 40,500.
    NHTSA complaint #11520380 · source
  9. Filed Feb 10, 2023COBody & StructureElectrical SystemFuel, Hybrid & EV Propulsion
    The contact owns a 2020 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts…
    NHTSA complaint #11506609 · source
  10. Filed Jan 29, 2023TXFireElectrical System
    On the date of 11/11/2022 the vehicle experienced an electrical fire in the engine compartment. This happened after the vehicle completed a heater grid cycle before starting remotely. All signs of the fire from photographs clearly show the fire starting from the ground bolt location of the heater grid. This seems to be a common issue when researching forums among other owners of the same vehicle with the same engine options. There were no warning lights or other indications…
    NHTSA complaint #11504281 · source
  11. Filed Dec 11, 2022WYElectrical SystemSeats & Seat Belts
    Right Rear seat Heater got so hot it burnt a hole in the seat. This happened without any warnings. Seat cushion material was burnt badly enough that an interior fire may have resulted. There were no warnings/messages. Nor symptoms of problems prior to the incident.
    NHTSA complaint #11496951 · source
  12. Filed Oct 16, 2022MNDriver Assistance & Safety TechElectrical SystemOther / Unknown
    The radio/Uconnect system won’t turn on. It’ll take days before it will turn on every time it stops working. It’s been doing this on and off since I bought the truck. Backup alert won’t work The blind spot alert doesn’t work
    NHTSA complaint #11489434 · source

Other 2020 Ram 2500 problem areas

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology