2021 Ram 2500 electrical system problems

Related recalls

• Recall 23V060000Feb 9, 2023302,067 vehiclesPark outside
  ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

  Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

  Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

• Recall 21V798000Oct 14, 2021131,177 vehiclesPark outside
  ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

  Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

  Risk: A vehicle fire increases the risk of injury.

  Remedy: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

• Recall 21V163000Mar 11, 202119,214 vehicles
  ELECTRICAL SYSTEM

  Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

  Risk: A vehicle fire increases the risk of injury.

  Remedy: Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.

What owners say

1. Filed Apr 16, 2026SCElectrical SystemSteering

   The vehicle has uneven response when turning or driving down the road turn signals do not cancel properly and it has a persistent clicking sound coming from the steering column. My safety is at risk as the steering isnt consistent while driving. Vehicle was inspected but their technicians were unable to find any of the ongoing problems with this vehicle including worn suspension components.this persistent problem with the steering and clicking sound has been ongoing since…

   NHTSA complaint #11731733 · source
2. Filed Feb 25, 202562,000 miNEFireElectrical System

   The contact owns a 2021 Ram 2500. The contact stated that the vehicle was plugged in charging for about 15 minutes and unoccupied when it suddenly caught fire. The contact noticed smoke emerging from the vehicle. There were no warning lights illuminated before the failure. There were no reported injuries. The fire department was able to extinguish the fire. The contact mentioned that the fire spread to the home causing damage. There was no police report filed, crash, or air…

   NHTSA complaint #11644856 · source
3. Filed Apr 2, 2024TNFireElectrical SystemEngineFuel, Hybrid & EV Propulsion

   My 2021 Ram 2500 6.7 truck quit on me driving down the road. When I raised the hood I could smell burned wires and see smoke. Luckily, it was raining or I think my truck would have burned up. I noticed melted plastic and burned wires on the drivers side of the truck. This particular truck had an Electrical system recall and shows to have been completed. (Safety Recall 13A/NHTSA 23V-060) If this recall was completed, maybe something else needs to be checked out. The truck is…

   NHTSA complaint #11580670 · source
4. Filed Dec 11, 2023FLElectrical SystemTransmission & Drivetrain

   I have attempted to get 2 recalls that require parts completed at my local Ram dealer who has called me both times saying that the parts were in, and they were ready to schedule the appointment to complete the recalls. The first appointment was on September 25th, 2023, and when the vehicle was checked in, I was informed they had no parts to complete 2 of the 3 recalls that existed at that time. They completed the recall that required no parts and said I was put back on the…

   NHTSA complaint #11559593 · source
5. Filed Sep 27, 2023NJElectrical SystemAcceleration & Cruise Control

   ABS and traction control is not working intermittently Blinkers are not working Windshield wipers are not working Cruise control is not working Gear electronic (+/-) is not working -Service electronic stability control light is on intermittently -Service trailer brake system light is on intermittently -When towing heavy load I see a leak under hood. I'm extremely worried about driving my truck. Please advise. Called multiple dealers, conflicting what has to be done. Is it…

   NHTSA complaint #11546950 · source
6. Filed Sep 11, 2023NVElectrical System

   The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The…

   NHTSA complaint #11543864 · source
7. Filed Aug 28, 2023TXElectrical System

   On February 9 2023 Ram issued a recall on my vehicle Ram 2500. In that recall it was noted “ An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off” further owners were advised to park their vehicles outside and away from buildings. This requirement is a burden on vehicle owners and subjects the vehicle to additional risks including weather (hail, extreme heat, and paint oxidization) and other risks such as vandalism and theft.…

   NHTSA complaint #11541283 · source
8. Filed Aug 9, 2023LAElectrical SystemTransmission & Drivetrain

   The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not…

   NHTSA complaint #11537351 · source
9. Filed Jul 11, 2023TXBody & StructureElectrical SystemTransmission & Drivetrain

   The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts…

   NHTSA complaint #11531537 · source
10. Filed Jun 29, 2023UTElectrical SystemTransmission & Drivetrain

    The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint #11529626 · source
11. Filed Jun 27, 2023TNElectrical SystemTransmission & Drivetrain

    The contact owns a 2015 Ram 2500. The contact received notification NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint #11529141 · source
12. Filed Jun 26, 2023AZElectrical SystemTransmission & Drivetrain

    Multiple critical recalls - 22V-904, 23V-060, 22V-140, and 22V-835. Two of these represent fire hazards! For the last several months they either didn't have the parts or availability to service. I tried multiple dealerships in my area. Getting these serviced has become extremely difficult due to lack of responsiveness or availability by the dealer.

    NHTSA complaint #11528915 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology