2015 Ram 5500 problems, complaints & recalls

2015 Ram 5500 recalls (8)

• Recall 21V398000May 27, 2021447,985 vehicles
  WHEELS:LUGS/NUTS/BOLTS/STUDS

  Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

  Risk: Wheel separation can cause a vehicle crash.

  Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

• Recall 18V332000May 17, 20184,815,661 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

• Recall 17V824000Dec 21, 201761,791 vehicles
  EQUIPMENT

  Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

• Recall 17V821000Dec 20, 20171,482,874 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

  Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

  Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

• Recall 17V562000Sep 12, 2017443,874 vehicles
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL

  Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

  Risk: The leaking water pump can increase the risk of an engine compartment fire.

  Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

• Recall 15V468000Jul 27, 2015199 vehicles
  SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

  Chrysler (FCA US LLC) is recalling certain model year 2015 Ram 4500, and 5500 pickup trucks manufactured January 30, 2015, to February 6, 2015. The affected vehicles may have inadequate penetration of the front upper control arm loop to spacer weld, reducing the front suspension stability.

  Risk: A reduction of suspension stability control could affect control of the vehicle, increasing the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect and replace any affected upper control arms, free of charge. The recall began on September 17, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R34.

• Recall 15V461000Jul 23, 20151,416,903 vehicles
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

  Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

  Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

• Recall 15V290000May 18, 20151,771 vehicles
  TIRES

  Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.

  Risk: If the vehicle exceeds the tires' maximum speed rating, the tires may suddenly fail, increasing the risk of a crash.

  Remedy: Chrysler has notified owners, and dealers will correct the electronic control unit software to limit the vehicle's speed to 87 mph, free of charge. The recall began on June 10, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R17.

NHTSA defect investigations

• RQ25003Opened Jul 3, 2025Open

  Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

  The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can ca…

• PE19017Opened Dec 12, 2019Closed Oct 22, 2023

  Front Driveshaft Failure

  On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering assist, 3) loss of foundation brakes, 4) unintended air bag deployment and 5) engine/cab fires from combustible fluids striking hot exhaust components. The VOQs involved model year (MY) 2015 through 2017 RAM 4500 and 5500 vehicles. ODI received information from the vehicle manufacturer […

• RQ15004Opened Jul 24, 2015Closed Jan 5, 2016led to recall 15V508000

  Software security vulnerability

  On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 …

Recent 2015 Ram 5500 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 16, 2024MNWheels & Tires

   While traveling on a highway at speeds in excess of 50mph the 2015 Ram 5500 lost the rear set of dual tires on the passenger side. The wheels came off after all 10-wheel studs failed and broke off. This is the second incident on this same truck despite going through the warranty process and procedures through Stellantis/Ram. No incident or injuries resulted from the failure.

   NHTSA complaint #11608982 · source
2. Filed Jan 19, 2023137,000 miTXTowedFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   The contact owns a 2015 Ram 5500. The contact stated while driving 69 MPH, the vehicle started vibrating abnormally with abnormal sounds coming from the vehicle. There was no warning light illuminated. The contact was able to park on the side of the road, exited the vehicle, and noticed transmission fluid leaking underneath the vehicle. The contact stated that the transfer case was fractured. The contact was unable to restart the vehicle. The contact stated that the fuel…

   NHTSA complaint #11502580 · source
3. Filed Jan 4, 2023PAEngine

   Vehicle is 2015 and has 44.4k miles on it. Had it in for a routine oil change and the mechanic showed me that the oil pan is in extremely poor condition with multiple rot spots all over and could fail at anytime. Mopar extended warranty covers oil pans, but they dont cover rust. An oil pan is a static part, the only way it could fail is from rust or a catastrophic engine failure where a connecting rod may protrude through it. Seems to be a common problem with these oil pans…

   NHTSA complaint #11500141 · source
4. Filed Mar 22, 202140,500 miGAElectrical SystemTransmission & Drivetrain

   Have had shifting issue's in the past, repair under warranty was trans solenoids. Now, out of warranty, it's the trans wiring harness.

   NHTSA complaint #11404171 · source
5. Filed Dec 21, 2020180,000 miTXElectrical SystemEngineOther / Unknown

   The dpf filter is saying that its clogged and it won't regin. Codes: p0234, p24a2,p0420,p0087,p2228,p1193,p243f,p0102,p203f,p2280

   NHTSA complaint #11384489 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology