Recall 25V552000: 2019–2020 Dodge Journey, 2019–2021 Ram Promaster
Updated from NHTSA data · How we count
- Report date
- Aug 26, 2025
- Vehicles affected
- 219,577
- Models
- 2
- Initiated by
- ODI
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Affected vehicles
Details
- NHTSA campaign
- 25V552000
- Manufacturer campaign
- 59C
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- Jul 21, 2026
- Components
- Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology